Standard Chartered Operations Executive Interview Questions and Answers

I don't know .but exam is helpful

Q1. Job relates.how to improve customer complain
Ans. 
Complain ko smjhe aur unko customer care se agr ho jaye to usse connect krke solve krwaungi.
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Q2. How to manage customer complain
Ans. 
Customer complaints can be managed by listening to their concerns, offering solutions, and following up to ensure satisfaction.
• Listen actively to the customer's complaint without interrupting

• Apologize for the inconvenience caused and empathize with the customer

• Offer a solution or compensation to address the issue

• Follow up with the customer to ensure their satisfaction and prevent future complaints
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Q3. How to growing up
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Q4. How to customer meet
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Q5. How to provide good service
Ans. 
Providing good service involves understanding customer needs, delivering quality products/services, being responsive and reliable.
• Understand customer needs and preferences

• Deliver quality products/services

• Be responsive and reliable

• Provide personalized attention and follow-up

• Seek feedback and continuously improve

• Train and empower employees to deliver excellent service
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Q1. Tell me about yourself
Ans. Shraddha Avinash Bhatkar, I am leave in Vashi Navi Mumbai, I have completed my graduation in Bachelor of management studies.
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Q1. What is the previous job experience
Ans. There is very good surrounding of employees companies policies are benifits like to employees.
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