Square Bpo Services Quality Analyst Interview Questions and Answers for Freshers

Q1. Strength weakness goal self introduction
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Q1. Your profile and experiences.
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Q2. Help the through your profile and experiences.
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Q3. Your job roles and responsibilities.
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Q4. Clearly explain your previous job roles and responsibilities.
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Q5. Your strength and capabilities.
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Q6. Let the HR know your strength and capabilities, skill.
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Q1. About previous job roles & responsibility and contribution towards the organization
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Q2. Explain your job roles and responsibility, and share your work experiance, your success rate and contribution towards the organization and process worked for.
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Q1. Introduction about yourself
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Online test related to English speaking, Reading, Listening and Storytelling.

Q1. Personal details, qualifications, previous job experiences & all
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Aptitude text, paragraph & email writing

Q1. HR lead will ask u about ur salary exp... Some job related question.. Like y u left previous organization...
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Q1. Last & final round witj ops manager... He will ask you several questions & ask u to write a mail.
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Q1. About your self?
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Q2. How can you handle frastated coustomer?
Ans. 
To handle a frustrated customer as a QA Analyst, it is important to remain calm, empathize with their concerns, actively listen, provide clear explanations, and offer solutions.
• Remain calm and composed

• Empathize with the customer's frustrations

• Actively listen to their concerns without interrupting

• Provide clear explanations and address their issues

• Offer appropriate solutions or escalate to the relevant team if necessary
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Q3. Memorable day in your life?
Ans. 
My graduation day was the most memorable day in my life.
• Received my diploma after years of hard work

• Celebrated with family and friends

• Felt a sense of accomplishment and pride
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Q1. Self introduction?
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Q1. Grammar check, Email and Essay writing according to the situation given.
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Q1. Basic Questions like previous CTC and role requirement explanation.
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Q1. Convince the manager that you are able to give your 100% to the role and responsibilities.
Ans. 
I am highly motivated and committed to giving my best in every role and responsibility.
• I have a track record of consistently delivering high-quality work and exceeding expectations.

• I am dedicated to continuous learning and professional development to stay up-to-date with industry trends and best practices.

• I am a proactive problem solver and take ownership of my tasks to ensure successful outcomes.

• I am a strong team pla...read more
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Q1. Tell me about yourself?
Ans. Good morning sir/madam, first of all thank you for giving me this opportunity to introduce myself .My self Rajesh velpula and i belongs to Karimnagar, I'm graduated in jayamukhi institute of technology and science Narsampet warangal,and i completed my intermediate in masters junior college in jammikunta,and i did my schooling St Joseph's high school jammikunta.my hobbies are driving cars and listening music,and coming ...read more
Answered by Rajesh Velpula
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Q2. What was your memorable day in your life?
Ans. After complition of my intermediate when i came to my house unexpectedly my father bought a new bike to me than i was surprised. it is my memorable day in my life.
Answered by Rajesh Velpula
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Q1. What is Quality?
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Q2. What are the 7 QC tools.
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