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based on 184 Reviews

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Reviews
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Square Bpo Services Quality Analyst Reviews

Updated 26 Jan, 2025

Overall Rating

3.5/5

based on 8 reviews

Rating distribution

5

2 (25.0%)

4

3 (37.5%)

3

0 (0%)

2

2 (25.0%)

1

1 (12.5%)

Category Ratings

3.8

Skill development

3.6

Work-life balance

3.4

Job security

3.3

Promotions

3.2

Work satisfaction

3.1

Company culture

3.1

Salary

What employees say about Square Bpo Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

57% employees reported

Flexible timing

57% employees reported

Within city

67% employees reported

View more detailed insights

Gender based rating

3.3

Rated by Women

5 reviews

4.0

Rated by Men

3 reviews

Square Bpo Services is rated 3.5 out of 5 stars on AmbitionBox, based on 8 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction ... Read more

Square Bpo Services is rated 3.5 out of 5 stars on AmbitionBox, based on 8 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

8 reviews found

Sort by: Popular

Quality Analyst in Hyderabad / Secunderabad

Full Time

·

Business Process Quality Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 26 Jan 2025

Likes

Nothing

Dislikes

Everything cheap politics will be there with lots of work pressure

Salary - Poor
Skill development - Poor
Job security - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Hyderabad / Secunderabad

Full Time

·

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Sep 2023

Likes

A very good place to increase our skills and within one year you will get a promotion as well. A very familiar nature and I'm very happy that I got a chance to work here 😊.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Qwertyuiopasdfghjklzxcbvnm

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Quality Analyst in Hyderabad / Secunderabad

Full Time

·

Customer service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 May 2023

Likes

Nothing

Dislikes

They only hire fresher, who do even have knowledge about health insurance and if the training was done from basics, hardly training period will have max to max 10days from the date of joining.And no proper certification done to advisor about product knowledge.they will training the advisor for 2or 3 cooperates and once advisor hit to floor they will be added with n number of skills we’re advisor won’t even have knowledge about the particular cooperates. Only support staff certification will done from client end. No proper support to support staff as well advisor, if any advisor is going to leave the organisation , if they come to know means.they put the salary’s on hold. And one important thing is if someone advisor or supportstaff ask or pointouts as per rules iso T&C they will target and remove the people for unnecessary reason which are not even mentioned in any organisation rules. One more socking new is that, people or advisor think that what all thing were going on may be the company CEO dono,we need highlighting to the that person ,so that he will take action on that for company reputation but it’s wrong thinking the company CEO no everything and some one try to contact him to information such thing he straight away ask people to contact to hr’s or some others persons were that people report to CEO....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Quality Analyst in Hyderabad / Secunderabad

Full Time

·

Quality Assurance and Testing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Oct 2023

Likes

A great place to learn many things. Friendly environment.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Quality Analyst in Hyderabad / Secunderabad

Full Time

·

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

2.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 10 Feb 2023

Likes

It's a great opportunity to have myself there, I've listened a lot. Moreover square was a kick start to my career in terms of professions attributes and objectives.

Job security - Excellent
Promotions - Excellent
Work-life balance - Good

Dislikes

Pay could be a bit higher. Also motivation needed a lot. Which was missed.

Salary - Bad
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Quality Analyst in Hyderabad / Secunderabad

Full Time

·

Recruitment & Talent Acquisition Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 10 Apr 2023

Likes

Nothing but the agents working there

Dislikes

Emp respect is not there in this org

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Quality Analyst in Begumpet

Full Time

·

Quality analysis Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 26 Sep 2023

Likes

Good to learn about the insurance companies and nothing to say more

Skill development - Good
Job security - Good

Dislikes

There is no proper support from our AM and they won't treat us like a support staff and lot of politics and rather then auditing there is no leaning towards career

Promotions - Poor
Work satisfaction - Poor

You are reading trusted reviews. Keep reading to find out more about Square Bpo Services.

Quality Analyst in Begumpet

Full Time

·

Health Insurance Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

2.0

Job security

3.0

Promotions

5.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 10 May 2023

Likes

Friendly place , we can learn new things

Salary - Good
Skill development - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

Some rules are out the boundaries

Job security - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

Got a question about Square Bpo Services?

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Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Senior Quality Analyst in Hyderabad / Secunderabad

Full Time

·

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 29 Jan 2025

Likes

Helpful for freshers

Promotions - Good
Company culture - Excellent

Dislikes

Salary concerns

Salary - Poor
Job security - Poor

Senior Quality Analyst in Hyderabad / Secunderabad

Full Time

·

Business Process Quality Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

1.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Feb 2023

Likes

Shift management

Salary - Excellent
Job security - Excellent

Dislikes

Need to maintain standards

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Other Square Bpo Services Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

CSR Executive in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 12 Nov 2024

Likes

Like culture but ur rules 😂 very funny In this generation basic needs is ur not allowed that how could be people work for u

Dislikes

Slaray basic I need provide 16k to 20k basic salary U have all phones Until u can do this u have hire every day😂😂 I promise u treat u have value people never leave ur company

Salary - Bad
Skill development - Bad
Promotions - Bad

Sme Associate in Hyderabad / Secunderabad

Full Time

·

Management Consulting Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 12 Jul 2024

Likes

As I Loved to work with the best manager here and so on it's great time to work with him.

Dislikes

Without having any salary payment removed us in 15 Day's which is not a good sign for the employee.

Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Executive in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Jan 2024

Likes

It was really good doing job in square bpo, it helped me alot to improve my skills in all ways, It was one of the best memories I have experienced there for me

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

According to me there is nothing to dislike there but I think 2 week offs would be good and could improve customers satisfaction and efforts.

Work Details

Work policy: It's whole work from office but if there is any emergency they will provide wfh

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Support Executive in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Feb 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Overall Rating

Executive in Hyderabad / Secunderabad

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 14 Jan 2025

Likes

a strong focus on employee growth and development opportunities, a positive and collaborative work culture

Job security - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

less opportunity for creativity and innovation

Salary - Poor
Work-life balance - Poor

System Administrator in Hyderabad / Secunderabad

Full Time

·

IT Network Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 12 Jan 2025

Likes

Job security good Gain more knowledge Go with floor

Job security - Good

Dislikes

No OT'S in support staff No night shift allowance in support staff Works allocated end of the shift timings No satisfied salary fixed kpi 1.5 to 4 rating each rating 200/-

Promotions - Poor

Team Lead in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

5.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 25 Dec 2024

Likes

Fresher will have a good opportunity to grow

Skill development - Excellent

Dislikes

Will get less increments at the time of appraisal

Salary - Poor
Job security - Bad
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift

SME in Hyderabad / Secunderabad

Full Time

·

Accounting & Taxation Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 24 Dec 2024

Likes

Depends on the manager

Dislikes

Improper appraisals, no employee benefits except free cab. Health Insurance which gets regularly rejected. Benefits mostly if you are a Muslim or from north India

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Deputy Manager HR in Hyderabad / Secunderabad

Full Time

·

HR Operations Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

3.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 23 Dec 2024

Likes

Nothing

Dislikes

Not updated as per market

Skill development - Poor
Job security - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

BPO Executive in Hyderabad / Secunderabad (working remotely)

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Dec 2024

Likes

Work life balance 👍

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary increase 🤔

More about working at Square Bpo Services

HQ - SECUNDERABAD, Telangana, India
BPO
1k-5k Employees (India)

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Square Bpo Services reviews submitted by Square Bpo Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Square Bpo Services is the right company for you. ...57% of employees reported the working days at Square Bpo Services as Rotational Shift. 57% employees reported the work timings at Square Bpo Services as Flexible timing. Read more

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Square Bpo Services Quality Analyst Reviews

Square Bpo Services Quality Analyst Salary

based on 23 salaries

₹2 L/yr - ₹4.1 L/yr

38% less than the average Quality Analyst Salary in India

View more details

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3.8

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3.7

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