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I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.
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I applied via Referral and was interviewed in Mar 2021. There were 3 interview rounds.
I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.
I applied via Naukri.com and was interviewed in Sep 2024. There were 2 interview rounds.
Aptitude Test - 40 Minutes
I applied via Naukri.com and was interviewed in Jul 2022. There were 4 interview rounds.
Aptitude and Psychometric Test
Procedure Writing To be submitted
I had a disagreement with my supervisor regarding a project deadline.
Clearly communicated my concerns and reasons for needing more time
Listened to my supervisor's perspective and tried to understand their expectations
Suggested alternative solutions to meet the deadline without compromising quality
Reached a compromise by adjusting the timeline and reallocating resources
Maintained open communication throughout the proces
I have addressed the issue by identifying the root cause and providing necessary training and support.
Conducted a performance review to identify the root cause of the issue
Provided additional training and coaching to improve skills and knowledge
Set clear expectations and goals for improvement
Monitored progress and provided ongoing feedback and support
Implemented a performance improvement plan if necessary
I applied via Approached by Company and was interviewed before Aug 2023. There were 2 interview rounds.
The mode of dialer mechanism refers to the method used for making calls, such as predictive, preview, or manual dialing.
Predictive dialing: Automatically dials multiple numbers at once based on algorithms to predict when an agent will be available.
Preview dialing: Agents review information about the contact before deciding to make the call.
Manual dialing: Agents manually dial each number without any automation.
Progress...
I applied via Approached by Company and was interviewed in Jul 2023. There were 3 interview rounds.
The aptitude test at Resource Pro is just like any other aptitude test out there, just refer to any online aptitude tests for practice.
Aptitude and Personality Assessment
Key Result Areas (KRAs) in my process include sales targets, customer satisfaction, team performance, and operational efficiency.
Sales targets: Achieving monthly revenue goals through effective sales strategies.
Customer satisfaction: Ensuring high levels of customer service and resolving any issues promptly.
Team performance: Monitoring and improving the performance of team members through training and feedback.
Operatio...
My key performance indicator (KPI) is to increase sales revenue by 10% each quarter.
Increasing sales revenue by implementing new marketing strategies
Improving customer satisfaction to drive repeat business
Monitoring and analyzing sales data to identify trends and opportunities
As a Senior Manager in my current company, my roles include overseeing team performance, setting strategic goals, and managing budgets.
Overseeing team performance and providing guidance and support
Setting strategic goals and objectives for the team
Managing budgets and resources effectively
Collaborating with other departments to ensure alignment and success
Leading and motivating team members to achieve targets
Yes, I have extensive experience in handling customer presentations.
I have successfully conducted numerous customer presentations in my previous roles.
I am skilled in creating engaging and informative presentations tailored to the specific needs of the audience.
I have received positive feedback from clients on my presentation skills.
I am comfortable presenting to both small and large groups, in person or virtually.
based on 2 interviews
Interview experience
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