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Sony Customer Service Manager Interview Questions and Answers
Updated
24 Oct 2021
1 interview found
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Anonymous
I applied via Naukri.com
1 Interview Round
Interview Questions
- Q1. Tell me something about yourself?
View Answers (2)
- Q2. Why you join this company?
Add Answer
- Q3. Why I am hiring you?
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - This interview was difficult one but was majorly a stress test. It lasted about for about 40-45 minutes. The interviewer wanted to test my both knowledge and skills. Most of the question asked to me were related to the company.
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Interview experience
Good
Difficulty level
Moderate
Duration
-
Result
Selected
I applied via Walk-in
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. What is last job profile? Add Answer
- Q2. How will you manage customers query View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident, be panchual
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (1 Question)
- Q1. Set a situation to handle customer escalatiom View Answers (1)
Interview Preparation Tips
Topics to prepare for OnePlus Customer Service Manager interview:
- Escalation Management
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Apr 2024.
4 Interview Rounds
1
HR Round (2 Questions)
- Q1. Introduce youself View Answers (1)
- Q2. Are u comfortable to speak English or Hindi View Answers (1)
2
Typing Test Round (1 Question)
- Q1. Typing Test Typing Test Add Answer
3
Assignment Round
Write Eassy on some Topic like Election, favourite sports , memorable day
4
One-on-one Round (5 Questions)
- Q1. Introduce Yourself View Answers (1)
- Q2. What are role and responsiblities in your previous company? View Answers (1)
- Q3. What is inbound and outbound calling? View Answers (1)
- Q4. What is B P O View Answers (1)
- Q5. What are you strength and weakness View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I recently worked at LG BPO as a CRE in Dealer WhatsApp for 4 months. My experience was overwhelmingly positive. The senior staff and my team leader, Dipanshu Tyagi, were incredibly supportive and polite. The company consistently credited salaries on time, even accommodating my early resignation without requiring a notice period.
One of the standout features of LG BPO was the excellent food provided in the canteen. Additionally, the company offered complimentary tea and coffee, as well as providing both-side cab transportation. This was a huge benefit for me, as it saved me time and money on commuting.
If you have strong communication skills, you can expect a competitive salary of around 15k; otherwise, the base salary is 13k.
While my overall experience was highly satisfactory, I did notice that salary increases were not as frequent as I had hoped.
Overall, I would recommend LG BPO as a great place to work, especially for those seeking a supportive and friendly work environment with convenient transportation options.
One of the standout features of LG BPO was the excellent food provided in the canteen. Additionally, the company offered complimentary tea and coffee, as well as providing both-side cab transportation. This was a huge benefit for me, as it saved me time and money on commuting.
If you have strong communication skills, you can expect a competitive salary of around 15k; otherwise, the base salary is 13k.
While my overall experience was highly satisfactory, I did notice that salary increases were not as frequent as I had hoped.
Overall, I would recommend LG BPO as a great place to work, especially for those seeking a supportive and friendly work environment with convenient transportation options.
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (4 Questions)
- Q1. About your experience Add Answer
- Q2. Responsibility in customer service Add Answer
- Q3. How can we convert frustrated customer View Answers (1)
- Q4. What are kpi in customer service executive View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Confidence on yourself
Asit Dey
Interview experience
Average
Difficulty level
-
Duration
-
Result
Selected
2 Interview Rounds
1
Technical Round (2 Questions)
- Q1. Tell me about your organization Add Answer
- Q2. Describe current role Add Answer
2
HR Round (2 Questions)
- Q1. What is your favorite song Add Answer
- Q2. What is your favorite movie Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Mar 2023.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Tell me something about yourself. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Only one round and you are selected. Salary on time.Some peoples politics issue.
Monalisa Lenka
I applied via Approached by Company and was interviewed in Mar 2022.
1 Interview Round
1
HR Round (1 Question)
- Q1. Sir you can ask me whatever you like. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If i get job in oppo service center then i will do job with honest. And as long as my work remains, I will do my work properly.
Interview experience
Good
Difficulty level
Moderate
Duration
-
Result
Selected
I applied via Walk-in
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (2 Questions)
- Q1. What is last job profile? Add Answer
- Q2. How will you manage customers query View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident, be panchual
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (1 Question)
- Q1. Set a situation to handle customer escalatiom View Answers (1)
Interview Preparation Tips
Topics to prepare for OnePlus Customer Service Manager interview:
- Escalation Management
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Sony Customer Service Manager Reviews and Ratings
based on 1 review
Rating in categories
|
Sales Executive
189
salaries
|  ₹1.4 L/yr - ₹5 L/yr |
|
Area Sales Manager
86
salaries
| ₹5.9 L/yr - ₹20 L/yr |
|
Senior Software Engineer
65
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| ₹6.5 L/yr - ₹23.6 L/yr |
|
Software Engineer
60
salaries
| ₹5.1 L/yr - ₹13.2 L/yr |
|
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