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Scrunch Labs Customer Care Executive Interview Questions and Answers

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Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Nov 2024.

1 Interview Round

1

One-on-one Round (4 Questions)

  • Q1. What is a Business Process Outsourcing (BPO)?
  • Q2. What motivates you to pursue this job?
  • Q3. How much salary did you expect?
  • Q4. What are the main kpi in bpo

Interview Preparation Tips

Interview preparation tips for other job seekers - Put in diligent effort, as hard work consistently yields rewards.
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Campus Placement and was interviewed in Nov 2024.

3 Interview Rounds

1

Group Discussion Round

Group discussion is the best.

2

HR Round (2 Questions)

  • Q1. What is your responsibility
  • Q2. I will the best product
3

One-on-one Round (2 Questions)

  • Q1. What is the best time
  • Q2. What is the fascible
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Oct 2024.

1 Interview Round

1

One-on-one Round (4 Questions)

  • Q1. Tell me about Yourself
  • Q2. About job role , location
  • Q3. Rotational shift
  • Q4. What areCtat nps
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Oct 2024.

2 Interview Rounds

1

Assignment Round

Short-answer questions, story-based questions, and aptitude tests:

2

Coding Test Round

The second round was more in-depth and rigorous than the first interview. It involved meeting with different team members, and may have included technical tests, assessments, or task-based simulations.

Interview Preparation Tips

Interview preparation tips for other job seekers - Create a plan: Before you start looking for a job, make a plan and set goals.

Be strategic: Focus on quality over quantity. Make a list of potential employers and only apply to positions you're excited about.

Research: Research companies in your industry and how they align with what you want in an employer.

Prepare: Prepare for interview questions by reviewing common ones and how to respond to them.

Network: Networking can be a big help to job seekers.
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Flexibility and able to work in night shift

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to have good articulation capabilities
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about social media
  • Q2. Tell me about the movie that you recently watched

Interview Preparation Tips

Interview preparation tips for other job seekers - One of the worst interview process. They don't let us know the results. Just doing interview to fullfill their targets. Will take interview for just corporate formality
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. INTRODUCE YOURSELF
  • Q2. QUESTIONS REGARING RBI GUIDELINES, MARKET CAPITALISATION ,BASIC BANKING TERMS
2

Aptitude Test Round

MATHS, REASONING , PERSONALITY TEST

3

HR Round (1 Question)

  • Q1. ABOUT THE COMPANY
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Jul 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. About qualification
  • Q2. About experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Try Trr still u succeed
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Who was your ideal person
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Referral and was interviewed in Feb 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Are u comfortable with this job role

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