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Jio Customer Care Executive Interview Questions and Answers for Experienced
Jio Customer Care Executive Interview Experiences for Experienced
5 interviews found
Anonymous
Selected
I applied via Referral
(1 Question)
- Q1. Flexibility and able to work in night shift
- Ans.
I am flexible and willing to work night shifts to provide excellent customer care.
I am open to working night shifts to accommodate customer needs
I understand the importance of being flexible in a customer care role
I am committed to providing excellent service regardless of the shift timing
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.
(7 Questions)
- Q1. App kaha se ho
- Q2. Ap ye job q karna chahte h
- Ans.
Financial problems h bht isly urgent join Krna chahte h
- Q3. Phle app kya krte the
- Ans.
Mai teacher thi pr ab jio company join Krna chahte h
- Q4. Ab app kya krte ho
- Q5. Apko ye job q chahiye
- Q6. Ap kn sa languagee me comfortable feel krte ho
- Ans.
Hindi language me pr English v ata h thora
- Q7. Ap urgent hiring chahte h
I applied via Approached by Company
Why you want to do this job
(4 Questions)
- Q1. Who much time india got World Cup
- Ans.
India has won the Cricket World Cup twice.
India won the Cricket World Cup in 1983 and 2011.
In 1983, India won their first World Cup by defeating the West Indies in the final.
In 2011, India won their second World Cup by defeating Sri Lanka in the final.
Both victories were significant achievements for Indian cricket.
- Q2. Who is aur prime minister
- Ans.
The Prime Minister is the head of government in a country and is responsible for leading the executive branch.
The Prime Minister is the highest-ranking official in the government.
They are usually elected by the people or appointed by the head of state.
Their role includes making important decisions, representing the country internationally, and leading the government's policies and programs.
In some countries, the Prime ...
- Q3. What is aur national anthem
- Ans.
The national anthem of our country is a patriotic song that represents our nation's values and history.
The national anthem is a symbol of national identity and unity.
It is usually sung or played at important national events and ceremonies.
The lyrics of the national anthem often reflect the history, culture, and aspirations of the country.
In our country, the national anthem is 'Jana Gana Mana' composed by Rabindranath T...
- Q4. Which is vitamin c Tomato Amla
- Ans.
Vitamin C is found in both tomatoes and amla.
Tomatoes and amla are both good sources of vitamin C.
Vitamin C helps boost the immune system and promotes healthy skin.
Consuming foods rich in vitamin C can help prevent scurvy.
Both tomatoes and amla can be included in a balanced diet to meet the daily requirement of vitamin C.
Interview Preparation Tips
What people are saying about Jio
Awesome was the profile of this position
(2 Questions)
- Q1. How do you come to know this position
- Q2. By searching your website and then next
Interview Preparation Tips
Jio interview questions for designations
MD HASHIM KHAN
Selected
I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Self introduction
- Q2. Work experience
(3 Questions)
- Q1. Work experience
- Q2. How to deal with the customer if customer are angry
- Ans.
Stay calm, listen actively, empathize, apologize, offer solutions, follow up.
Stay calm and composed to avoid escalating the situation
Listen actively to understand the customer's concerns
Empathize with the customer's emotions and show understanding
Apologize for any inconvenience caused, even if it wasn't directly your fault
Offer solutions or alternatives to address the customer's issue
Follow up with the customer to ensu...
- Q3. Why are you leaving your last company
Interview Preparation Tips
Interview questions from similar companies
Aftab Alam
Interview Preparation Tips
Experience: Salry discuss and job security
Duration: 1 hour 30 minutes
I appeared for an interview before Jan 2016.
Interview Questionnaire
1 Question
- Q1. My weakness
Interview Preparation Tips
Experience: It is very difficult for everyone to tell someone about the weakness
College Name: RKGIT
I applied via Walk-in and was interviewed in Dec 2020. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. You can do field work
- Q2. You can sale broadband
Interview Preparation Tips
Habit extrenth and wickness
Hardwork demand with smart work for sell
Selected
I applied via Referral and was interviewed in Jul 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Why left job from jio
- Q2. Why do you want to work in Airtel?
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.
(5 Questions)
- Q1. Old company experience, body language, Daily routine, education background, etc
- Q2. Why Join this Company
- Q3. Why quit Job. How to do sell Any thing.
- Q4. What is mbps and Mpbs
- Ans.
Mbps stands for megabits per second, while Mbps stands for megabytes per second.
Mbps is a unit of measurement for data transfer speed, typically used for internet connections.
1 Mbps is equal to 1 million bits per second.
Mbps is commonly used to describe internet download and upload speeds.
Mbps is different from MBps, which stands for megabytes per second and is used to measure data storage or transfer rates.
- Q5. What is broadband and fiber
- Ans.
Broadband and fiber are types of high-speed internet connections.
Broadband refers to a high-speed internet connection that is always on and faster than traditional dial-up connections.
Fiber optic internet uses fiber optic cables to transmit data at incredibly fast speeds, making it one of the fastest internet options available.
Both broadband and fiber are popular choices for households and businesses looking for reliab
(1 Question)
- Q1. What is fiber? How many types fiber?
- Ans.
Fiber is a type of carbohydrate that the body cannot digest. There are two main types of fiber - soluble and insoluble.
Soluble fiber dissolves in water and helps to lower cholesterol and regulate blood sugar levels. Examples include oats, beans, and fruits.
Insoluble fiber does not dissolve in water and helps with digestion by adding bulk to the stool. Examples include whole grains, nuts, and vegetables.
Interview Preparation Tips
Skills evaluated in this interview
Jio Interview FAQs
The duration of Jio Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Jio Customer Care Executive Interview Process for Experienced
based on 5 interviews
1 Interview rounds
- Resume Shortlist Round
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Jio Customer Care Executive Reviews and Ratings
based on 125 reviews
Rating in categories
|
Assistant Manager
5.3k
salaries
|  ₹1.2 L/yr - ₹10.4 L/yr |
|
Deputy Manager
3.4k
salaries
| ₹4.2 L/yr - ₹13.6 L/yr |
|
Manager
2.4k
salaries
| ₹6.9 L/yr - ₹22 L/yr |
|
Senior Manager
1.7k
salaries
| ₹10.2 L/yr - ₹32 L/yr |
|
Senior Executive
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| ₹1.7 L/yr - ₹8 L/yr |
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