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SBI Securities

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3.8

based on 1.6k Reviews

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SBI Securities Customer Support Executive Interview Questions and Answers

Updated 4 Dec 2021

SBI Securities Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 1 Nov 2021

I applied via Referral and was interviewed in Nov 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Do you have any experience in trading and investing?
  • Ans. 

    Yes, I have experience in trading and investing.

    • I have been actively trading stocks and cryptocurrencies for the past 2 years.

    • I have also invested in mutual funds and have a good understanding of the market trends.

    • I keep myself updated with the latest news and developments in the financial world.

    • I have experience in using trading platforms like Robinhood and Coinbase.

    • I understand the importance of risk management and h

    • Answered by AI
    Add your answer
  • Q2. Try to sell me this AC.
  • Ans. 

    Our AC is the perfect solution for beating the heat and staying cool all summer long.

    • Our AC has a powerful cooling system that can quickly cool down any room.

    • It has energy-saving features that can help you save money on your electricity bill.

    • The AC is easy to install and comes with a user-friendly remote control.

    • It has a sleek and modern design that will complement any home decor.

    • Our AC is built to last and comes with

    • Answered by AI
    Add your answer
  • Q3. What are your long term goals?
    • Add your answer
  • Q4. Talk about anything you like for one minute
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - For freshers, search about details of company its goals and missions. Just stay positive and be confident

Top trending discussions

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Interview Tips & Stories
1w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
Got a question about SBI Securities?
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

ICICI Securities user image Pawan Adhangle

posted on 20 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about this process
  • Ans. 

    The process involves providing assistance and resolving issues for customers through various communication channels.

    • Customer support executives handle customer inquiries and complaints

    • They provide information about products or services

    • They troubleshoot technical issues and escalate complex problems to higher levels

    • Communication channels include phone, email, chat, and social media

    • Customer satisfaction and retention are

    • Answered by AI
    Add your answer
  • Q2. What is your strength
    • Add your answer

Customer Support Executive Interview Questions & Answers

HSBC Group user image Edna.J. Rodrigues

posted on 20 Nov 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. 1) Introduction 2) Experience 3) salary expectation.
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Salary discussion
    • Add your answer

Customer Support Executive Interview Questions & Answers

American Express user image Babita Verma

posted on 31 Jul 2022

I applied via Naukri.com and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. They ask very quick question like, why you wanna switch & would you be able to work in shifts.
    • Add your answer
Round 3 - Aptitude Test 

This was like, V&A round.
Quite easy you are doing it with focus.

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best, forgot about result.
We always do like, thinking how we sre performing while interviewing. So it's better focus on one thing st a time.

Customer Support Executive Interview Questions & Answers

Motilal Oswal Financial Services user image Anonymous

posted on 15 Jan 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About self and family background
    • Add your answer
  • Q2. Previous company job profile
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Na

Customer Service Executive Interview Questions & Answers

CAMS user image Anonymous

posted on 25 Jun 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Indeed

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction an profile
    • Add your answer
  • Q2. Profile detail questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello , I had gone Through very bad experience during Interview session . firstly hr will call you for Interview . an then later they will change the words . like here there is no Requirement as if now . an for Name sake they will suggest you for another Department . once we will say yes iam comfortable for another Department . at the end They will reject you Without Any reason .... Horrible Experience

Customer Relationship Officer Interview Questions & Answers

Bajaj Capital user image Anonymous

posted on 5 Mar 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
No response
Round 1 - One-on-one 

(1 Question)

  • Q1. Why you choose work at Bajaj capital
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good

Customer Service Associate Interview Questions & Answers

Citicorp user image Andrew

posted on 30 Sep 2022

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Telephonic Interview Round 1
    • Add your answer
  • Q2. Tell about yourself.
    • Add your answer
Round 3 - Assignment 

Language English Testing through Application.

Round 4 - Technical 

(1 Question)

  • Q1. What do you know about credit cards?
  • Ans. 

    Credit cards are financial tools that allow consumers to borrow money for purchases and pay it back later with interest.

    • Credit cards are issued by financial institutions to consumers for making purchases and payments.

    • They allow users to borrow money up to a certain limit, known as the credit limit.

    • Users are required to pay back the borrowed amount along with interest within a specified period.

    • Credit cards often come wi...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First do clean neat shave, give a nice haircut, dress in formals, don't put too much information on your resume,
Speak confident on Tell about yourself
without any mistakes, that will lead you to speak confident for second round , in technical round if you don't know the answers say 'No', no is a good answer, if you know answers speak correctly without lagging.
This will help you surely to get selected on interviews.

Customer Service Representative Interview Questions & Answers

BNY user image Anonymous

posted on 2 Apr 2022

I applied via Bny Mellon website and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

The aptitude test was to tough but it was all relatable to my finance sector regarding MBA and the passing marks were 80% so it was tough but as I kept on practing and I cracked it and the aptitude test was divided into 2 subjects English /Finance both keep on giving mock on online the aptitude will be easy.

Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Where do you see yourself in 5 years?
    • Add your answer
  • Q4. What are your strengths and weaknesses?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Topics to prepare for BNY Customer Service Representative interview:
  • Mutual Funds
  • Investment Banking
  • Finance
  • Accounting basics
  • Share Market
Interview preparation tips for other job seekers - This was my last round of mangers with two of them asking me questions simultaneously one after other regarding finance sector and personal opinions it was a great experience about this interview and I thank all my supporters who guided me in cracking this interview.

Customer Support Executive Interview Questions & Answers

ICICI Securities user image Pawan Adhangle

posted on 20 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about this process
  • Ans. 

    The process involves providing assistance and resolving issues for customers through various communication channels.

    • Customer support executives handle customer inquiries and complaints

    • They provide information about products or services

    • They troubleshoot technical issues and escalate complex problems to higher levels

    • Communication channels include phone, email, chat, and social media

    • Customer satisfaction and retention are

    • Answered by AI
    Add your answer
  • Q2. What is your strength
    • Add your answer
More about working at SBI Securities

SBI Securities Interview FAQs

How to prepare for SBI Securities Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SBI Securities. The most common topics and skills that interviewers at SBI Securities expect are Communication Skills, Customer Service, customer support, Advanced Excel and Db2.
What are the top questions asked in SBI Securities Customer Support Executive interview?

Some of the top questions asked at the SBI Securities Customer Support Executive interview -

  1. Do you have any experience in trading and investi...read more
  2. Try to sell me this ...read more

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SBI Securities Customer Support Executive Salary
based on 35 salaries
₹1.8 L/yr - ₹3.5 L/yr
At par with the average Customer Support Executive Salary in India
View more details

SBI Securities Customer Support Executive Reviews and Ratings

based on 4 reviews

1.0/5

Rating in categories

1.6

Skill development

1.3

Work-life balance

3.3

Salary

1.0

Job security

3.0

Company culture

1.6

Promotions

1.0

Work satisfaction

Explore 4 Reviews and Ratings
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