5 SBI Cards & Payment Services Customer Support Associate Interview Questions & Answers | Complete Prep Guide 2025

SBI Cards & Payment Services Customer Support Associate Interview Experiences

1 interview found

Customer Support Associate Interview Questions & Answers

Siva sai krishna Koduru

posted on 23 Dec 2023

Interview experience

Excellent

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed in Nov 2023.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

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Round 2 - One-on-one

(5 Questions)

Q1. Tell about your self?

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Q2. Tell me about your previous company experience?

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Q3. Long term goal,short term goal?

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Q4. Tell me about your family?

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Q5. Salary expectation?

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Top trending discussions

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

ICICI Bank

Anonymous

posted on 25 Sep 2021

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Tell me about yourself, family background

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy go interview, they jst check communication skills, interview was easy,

Customer Service Executive Interview Questions & Answers

ICICI Bank

Aritro Mukherji

posted on 24 Sep 2017

I was interviewed before Sep 2016.

Interview Questionnaire

1 Question

Q1. Pitch a Stock

Ans.

Pitch a Stock

Invest in XYZ stock as it has shown consistent growth over the past few years.
XYZ stock has a strong market position and a solid track record of profitability.
The company's innovative products and strong management team make it a promising investment.
XYZ stock offers a competitive dividend yield, providing investors with a steady income stream.
With a low price-to-earnings ratio, XYZ stock is undervalued an

Answered by AI

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Interview Preparation Tips

Round: Test
Duration: 30 minutes
Total Questions: 40

Round: Group Discussion
Experience: We were asked to give an extempor
Duration: 5 minutes

Skills: Selling Skills, CAR Capacity Achievement Relationship, Creative Thinking
College Name: Ms Ramaiah Institute Of Management

Customer Service Executive Interview Questions & Answers

Axis Bank

Anonymous

posted on 4 May 2021

I applied via Campus Placement and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. Are you okay to work with operations and sales?

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Q2. Willing to work/reallocate anywhere in the city/state

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Interview Preparation Tips

Interview preparation tips for other job seekers - See I was campus placed, but some employees join through consultancy or third parties by paying some amount, my request is there is no difficult to join in this private sector banks, just carry your Resume and go to their regional HR office, handed over your Resume to receptionist, rest it will care by itself or take some references through LinkedIn, Axis bank HR office in times Square in MG Road, Bangalore

Customer Service Executive Interview Questions & Answers

HDFC Bank

Anonymous

posted on 8 May 2023

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all Resume tips

Round 2 - HR

(3 Questions)

Q1. Self introduction

Add your answer

Q2. About Qualification

Add your answer

Q3. Known languages

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Customer Service Executive Interview Questions & Answers

IDFC FIRST Bank

Anonymous

posted on 25 Dec 2020

I applied via Referral and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. 1.Self introduction ?

Add your answer

Q2. 2. Qualifications

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - When you go in interview always formal dress because 1st impression is the last impression. And 2nd your thinking always keep be positive.

Customer Service Executive Interview Questions & Answers

IDFC FIRST Bank

Anonymous

posted on 9 Sep 2020

I applied via Campus Placement and was interviewed in Mar 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. What were my long and short term goals?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The pannel mostly put on the questions based on latest education qualification. Also, one should be confident and honest enough if he/she doesn't know a particular answer.

Customer Service Executive Interview Questions & Answers

ICICI Bank

posted on 22 Dec 2021

I applied via Campus Placement and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire

2 Questions

Q1. Tell me about yourself

Add your answer

Q2. I said about myself from my studies till now.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold, speak the truth, speak what you have know

Customer Service Executive Interview Questions & Answers

RBL Bank

Anonymous

posted on 13 Jan 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Introduction of yourself , tell me about your ex job Why you left previous job

Add your answer

Q2. Salary expectations for the job

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and confident
Share your experiences
Dressing up properly very important for interview
Not to be nervous

Customer Service Executive Interview Questions & Answers

RBL Bank

Anonymous

posted on 17 Feb 2025

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - HR

(2 Questions)

Q1. What is bpo and customer support?

Add your answer

Q2. Why you leave the past job?

Add your answer

SBI Cards & Payment Services Interview FAQs

How many rounds are there in SBI Cards & Payment Services Customer Support Associate interview?

SBI Cards & Payment Services interview process usually has 2 rounds. The most common rounds in the SBI Cards & Payment Services interview process are Resume Shortlist and One-on-one Round.

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SBI Cards & Payment Services Customer Support Associate Salary

based on 5 salaries

₹1.6 L/yr - ₹4.5 L/yr

9% less than the average Customer Support Associate Salary in India

View more details

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