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SBI Cards & Payment Services

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SBI Cards & Payment Services Customer Support Associate Interview Questions and Answers

Updated 23 Dec 2023

SBI Cards & Payment Services Customer Support Associate Interview Experiences

1 interview found

Customer Support Associate Interview Questions & Answers

user image Siva sai krishna Koduru

posted on 23 Dec 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Nov 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell about your self?
    • Add your answer
  • Q2. Tell me about your previous company experience?
    • Add your answer
  • Q3. Long term goal,short term goal?
    • Add your answer
  • Q4. Tell me about your family?
    • Add your answer
  • Q5. Salary expectation?
    • Add your answer

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Interview Tips & Stories
6d
whimsicaldove
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Bloomberg interview
I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you
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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Mr Cooper user image Anonymous

posted on 16 Nov 2024

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction about yourself
    • Add your answer
  • Q2. English communication
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction about your self
    • Add your answer
  • Q2. If your experienced they will ask questions regarding that , if you are a fresher they check your communication
    • Add your answer
Round 3 - Aptitude Test 

Online Assessment test

Interview Preparation Tips

Interview preparation tips for other job seekers - Attend if you are a fresher there is no use if you have a experience because they give same salary for both

Customer Service Executive Interview Questions & Answers

Pine Labs user image Anonymous

posted on 26 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. What is about your abilities
  • Ans. 

    I possess strong communication skills, problem-solving abilities, and a customer-centric approach.

    • Excellent communication skills - able to effectively communicate with customers and colleagues

    • Strong problem-solving abilities - can quickly identify and resolve customer issues

    • Customer-centric approach - always prioritize customer satisfaction and strive to exceed their expectations

    • Answered by AI
    Add your answer

Customer Service Executive Interview Questions & Answers

Synchrony user image Anonymous

posted on 26 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about ur self
    • Add your answer
  • Q2. Pick up a topic and speak 1 min
  • Ans. 

    The importance of effective communication in customer service

    • Clear and concise communication helps in understanding customer needs

    • Active listening shows empathy and builds rapport with customers

    • Timely responses and follow-ups demonstrate professionalism

    • Language and tone should be appropriate for the situation

    • Feedback from customers can help improve communication strategies

    • Answered by AI
    Add your answer

Customer Relation Officer Interview Questions & Answers

Ocwen Financial Solutions user image Meghana Ganesh Yadav

posted on 13 Feb 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - Technical 

(1 Question)

  • Q1. What does a voice and accent test typically entail?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Best company to work with

Customer Relation Officer Interview Questions & Answers

NJ India Invest user image Anonymous

posted on 18 Apr 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Quant, GK , Reasoning & English for 40 marks.

Round 2 - HR 

(1 Question)

  • Q1. Introduce yourself, What is Mutual Fund, how many mutual funds are there all related to mutual fund.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay positive.

Customer Service Executive Interview Questions & Answers

Axis Direct user image Anonymous

posted on 27 Sep 2022

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Related my education
    • Add your answer
  • Q2. Related my experience
    • Add your answer

Interview Preparation Tips

Topics to prepare for Axis Direct Customer Service Executive interview:
  • Tally ERP
  • Advanced Excel
  • MS Office
Interview preparation tips for other job seekers - Customer service experience because experience in profile

Customer Support Executive Interview Questions & Answers

Pine Labs user image Anonymous

posted on 15 Mar 2022

I applied via Walk-in and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(7 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. What is your family background?
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Where do you see yourself in 5 years?
    • Add your answer
  • Q6. What are your strengths and weaknesses?
    • Add your answer
  • Q7. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Pine Labs Customer Support Executive interview:
  • Infromation about organisation
Interview preparation tips for other job seekers - Read something about the company you’re applying for.

Customer Service Executive Interview Questions & Answers

Synchrony user image Anonymous

posted on 2 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Brief your Work Experience? Need to be clear and crispy and genuine.
    • Add your answer
  • Q2. Worked in Dell International Service
    • Add your answer
Round 3 - Assignment 

Versant around?
Need to be have clear vocal voice and avoid fake accent.

Interview Preparation Tips

Interview preparation tips for other job seekers - Believe in reliability try to work in an organisation for minimum 3 to 4, then go for job change. Be passionate and enthusiastic towards each and every walk of your interview.

Customer Service Manager Interview Questions & Answers

Ocwen Financial Solutions user image Anonymous

posted on 28 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself.
    • Add your answer
More about working at SBI Cards & Payment Services

SBI Cards & Payment Services Interview FAQs

How many rounds are there in SBI Cards & Payment Services Customer Support Associate interview?
SBI Cards & Payment Services interview process usually has 2 rounds. The most common rounds in the SBI Cards & Payment Services interview process are Resume Shortlist and One-on-one Round.

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SBI Cards & Payment Services Customer Support Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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SBI Cards & Payment Services Customer Support Associate Salary
based on 5 salaries
₹1.6 L/yr - ₹4.5 L/yr
9% less than the average Customer Support Associate Salary in India
View more details

SBI Cards & Payment Services Customer Support Associate Reviews and Ratings

based on 2 reviews

3.9/5

Rating in categories

3.0

Skill development

2.0

Work-life balance

3.9

Salary

4.8

Job security

3.9

Company culture

3.9

Promotions

3.9

Work satisfaction

Explore 2 Reviews and Ratings
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