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Mr Cooper
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I applied via LinkedIn and was interviewed in Oct 2024. There were 3 interview rounds.
I am a dedicated and experienced customer service professional with a strong focus on providing excellent support and resolving issues efficiently.
Over 5 years of experience in customer service roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM systems and resolving technical issues
Strong communication and problem-solving skills
Received multiple awards for outstanding customer service
Online Assessment test
Top trending discussions
I applied via Walk-in and was interviewed in Aug 2021. There were 5 interview rounds.
I am a motivated individual with a strong interest in process management. I have a passion for improving efficiency and ensuring smooth operations.
I have always been fascinated by the intricacies of processes and how they can be optimized.
I enjoy analyzing data and identifying areas for improvement.
I have a track record of successfully implementing process improvements in my previous roles.
I am detail-oriented and thri...
I would first identify the root cause of the error and then take appropriate action to resolve it.
I would check the error logs to identify the specific error message
If it is a technical error, I would try to troubleshoot and fix the issue
If it is a severe error, I would escalate the issue to a higher authority
I would communicate the issue and the steps taken to resolve it to the relevant stakeholders
Yes, I am familiar with various software used in the process associate role.
I have experience with CRM software like Salesforce and HubSpot.
I am proficient in using Microsoft Office Suite, including Excel, Word, and PowerPoint.
I have worked with project management tools like Asana and Trello.
I am familiar with data analysis software such as Tableau and Google Analytics.
I applied via Walk-in and was interviewed in May 2024. There were 2 interview rounds.
Basics of marketing , experience on marketing and advertising
I was interviewed in Mar 2024.
posted on 24 Sep 2019
I applied via Company Website and was interviewed before Sep 2018. There was 1 interview round.
I applied via Approached by Company
Maths, english reasoning
Maths, reasoning and english
Topic- should political funding be made public? time-10 mins
I applied via Naukri.com
Reasoning
Quantitative aptitude
English
I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.
based on 1 interview
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