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Mr Cooper Customer Service Associate Interview Questions and Answers

Updated 16 Nov 2024

1 interview found

Sort by: Popular
Interview experience
2
 Poor
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via LinkedIn and was interviewed in Oct 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. English communication
2

One-on-one Round (2 Questions)

  • Q1. Introduction about your self
  • Q2. If your experienced they will ask questions regarding that , if you are a fresher they check your communication
3

Aptitude Test Round

Online Assessment test

Interview Preparation Tips

Interview preparation tips for other job seekers - Attend if you are a fresher there is no use if you have a experience because they give same salary for both

Interview questions from similar companies

Customer Service Associate Interview Questions

Synchrony user image Pushpala Surendran

posted on 29 Apr 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Apr 2023.

3 Interview Rounds

1

Group Discussion Round

Asked me tell abt myself

2

Group Discussion Round

My experience with my previous employer

3

One-on-one Round (1 Question)

  • Q1. Interview with HR manager

Interview Preparation Tips

Interview preparation tips for other job seekers - When you speak need to be presice and to the point don't lie or exaggerate,be true to your words Because they the HR can easily make out whether you are telling the truth.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (1 Question)

  • Q1. Haver you been scammed ?

Interview Preparation Tips

Interview preparation tips for other job seekers - I was scammed by coinyee as well in bitcoin investment over $760k and I was able to get back my money through the help of BsbForensic. c o m they are one of the rare ones out here I strongly recommend them to everyone .
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Mar 2023.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Tell me about yourself.

I applied via Recruitment Consultant and was interviewed in Oct 2020.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - When you're giving an interview, do a brief research about the company online or if you know some body already working in that company try to know about the company from them. Also while giving the interview be your normal self don't try to be someone you aren't. Be confident with any answer you give. Try to be clear with your words and pronunciation. Try not to leave the sentences incomplete. Do not cut off the speaker.

2 Interview Rounds

1

Aptitude Test Round

Na

2

HR Round (3 Questions)

  • Q1. What is your family background?
  • Q2. Share details of your previous job.
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for an interview. Get experience in mortgage

I applied via Referral and was interviewed in Oct 2020.

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview process is really very nice at Synchrony and easy to crack if you are aware about the company and if you know how to put forth your skills and mention as to how will it useful for their firm

I applied via Recruitment Consultant and was interviewed in Feb 2021.

1 Interview Round

Interview Questions

  • Q1. How do you make a customer happy How did you handle failure Add Answer
  • Q2. Is talent or Hard work important for career growth Add Answer
  • Q3. Describe your memorable day Describe your favourite holiday destination Add Answer
  • Q4. Ethics and good character can be taught? Yes or no Add Answer
  • Q5. Why do want to join our company? Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your fluency in English and grammar
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Walk-in and was interviewed in May 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about ur self
  • Q2. Pick up a topic and speak 1 min
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Recruitment Consulltant and was interviewed in Jul 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Brief your Work Experience? Need to be clear and crispy and genuine.
  • Q2. Worked in Dell International Service
3

Assignment Round

Versant around?
Need to be have clear vocal voice and avoid fake accent.

Interview Preparation Tips

Interview preparation tips for other job seekers - Believe in reliability try to work in an organisation for minimum 3 to 4, then go for job change. Be passionate and enthusiastic towards each and every walk of your interview.

Mr Cooper Interview FAQs

How many rounds are there in Mr Cooper Customer Service Associate interview?
Mr Cooper interview process usually has 3 rounds. The most common rounds in the Mr Cooper interview process are HR, One-on-one Round and Aptitude Test.
How to prepare for Mr Cooper Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Mr Cooper. The most common topics and skills that interviewers at Mr Cooper expect are CRM, Business Operations, Business operations, Compliance and Customer Service.
What are the top questions asked in Mr Cooper Customer Service Associate interview?

Some of the top questions asked at the Mr Cooper Customer Service Associate interview -

  1. If your experienced they will ask questions regarding that , if you are a fresh...read more
  2. English communicat...read more

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Mr Cooper Customer Service Associate Salary
based on 4 salaries
₹3 L/yr - ₹3.5 L/yr
13% more than the average Customer Service Associate Salary in India
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