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I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.
The importance of effective communication in customer service
Clear and concise communication helps in understanding customer needs
Active listening shows empathy and builds rapport with customers
Timely responses and follow-ups demonstrate professionalism
Language and tone should be appropriate for the situation
Feedback from customers can help improve communication strategies
I applied via LinkedIn and was interviewed in Oct 2024. There were 3 interview rounds.
Online Assessment test
posted on 13 Feb 2025
I was interviewed before Feb 2024.
I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 3 interview rounds.
Versant around?
Need to be have clear vocal voice and avoid fake accent.
posted on 28 Mar 2024
I applied via Referral and was interviewed before Mar 2023. There was 1 interview round.
I applied via Walk-in and was interviewed in Dec 2022. There were 4 interview rounds.
posted on 23 Mar 2022
Na
I applied via Naukri.com and was interviewed in May 2022. There were 2 interview rounds.
posted on 8 Aug 2023
I applied via Walk-in and was interviewed before Aug 2022. There were 3 interview rounds.
Yes, I am comfortable handling a high volume of calls and have experience in managing multiple tasks efficiently.
I have experience in handling high call volumes in my previous roles.
I am skilled in multitasking and can prioritize effectively to ensure all calls are handled promptly.
I am confident in my ability to provide excellent customer service even under pressure.
I am open to feedback and constantly strive to impro...
I will listen to their concerns, empathize with them, apologize for any inconvenience, and work towards finding a solution to their problem.
Listen actively to understand the customer's issue
Empathize with the customer's frustration
Apologize for any inconvenience caused
Work towards finding a solution to the problem
Offer compensation if necessary
based on 1 interview
Interview experience
Senior Analyst
133
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Analyst
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Team Lead
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Senior Associate
56
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| ₹4 L/yr - ₹10.6 L/yr |
Specialist
55
salaries
| ₹8 L/yr - ₹17 L/yr |
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