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Engaged Employer

Mr Cooper

4.0
based on 398 Reviews
Video summary

Working at Mr Cooper

Company Summary

The largest non-bank mortgage servicer in the U.S., specializing in home financing solutions to support homeownership.

Overall Rating

4.0/5
based on 398 reviews
highly rated categories
5% above
industry average
highly rated categories
Highly rated for

Job security, Company culture, Work-life balance

highly rated categories
Critically rated for

Promotions

Work Policy
Hybrid
Hybrid
67% employees reported
Monday to Friday
Monday to Friday
89% employees reported
Flexible timing
Flexible timing
61% employees reported
No travel
No travel
74% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
Office cab/shuttle
22 employees reported
Job/Soft skill training
Job/Soft skill training
21 employees reported
Health insurance
Health insurance
21 employees reported
Cafeteria
Cafeteria
20 employees reported
View all benefits

About Mr Cooper

Founded in1994 (31 yrs old)
India Employee Count1k-5k
Global Employee Count5k-10k
HeadquartersDallas, Texas, United States (USA)
Websitemrcooper.com
Primary Industry
Other Industries
--
View in video summary

We are Mr. Cooper, the nation’s largest non-bank mortgage servicer and a leading mortgage lender. And we’re here to keep the dream of homeownership alive. Our HQ is located in Dallas, TX, with major outposts in Irvine, CA; Chandler, AZ; Longview, TX; Highlands Ranch, CO; and Chennai, India. We have a total of ninety offices all over the USA, and we’re always on the lookout for awesome people to join our team.

Vision: We’re Challengers of Convention - We constantly look for a better way. We’re Champions for Our Customers - When our customers win, we win. We’re Cheerleaders for Our Team - We know we’re better together.

Mr Cooper Ratings

based on 398 reviews

Overall Rating

4.0/5
How AmbitionBox ratings work?
5
182
4
119
3
53
2
20
1
24

Category Ratings

4.3

Job security

4.1

Company culture

4.0

Work-life balance

3.7

Skill development

3.7

Work satisfaction

3.4

Salary

3.2

Promotions

Mr Cooper is rated 4.0 out of 5 stars on AmbitionBox, based on 398 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Mr Cooper
based on 371 reviews
3.9
Rated by 132 Women
Rated 4.3 for Job security and 4.0 for Company culture
4.0
Rated by 239 Men
Rated 4.3 for Job security and 4.1 for Work-life balance

Work Policy at Mr Cooper

based on 97 reviews in last 6 months
Hybrid
67%
Work from office
26%
Permanent work from home
7%

Mr Cooper Reviews

Top mentions in Mr Cooper Reviews

+ 5 more

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Overall Rating
4.0/5
based on 398 reviews
3.6/5
based on 1.6k reviews
3.9/5
based on 1.4k reviews
3.8/5
based on 2.2k reviews
Highly Rated for
Job security
Company culture
Work-life balance
No highly rated category
Work-life balance
Company culture
Job security
No highly rated category
Critically Rated for
Promotions
Promotions
Skill development
Salary
Promotions
Salary
Promotions
Primary Work Policy
Hybrid
67% employees reported
Work from office
86% employees reported
Hybrid
89% employees reported
Work from office
84% employees reported
Rating by Women Employees
3.9
Good
rated by 132 women
3.6
Good
rated by 368 women
3.9
Good
rated by 417 women
3.6
Good
rated by 400 women
Rating by Men Employees
4.0
Good
rated by 239 men
3.6
Good
rated by 1.2k men
3.9
Good
rated by 944 men
3.9
Good
rated by 1.6k men
Job security
4.3
Good
3.6
Good
3.9
Good
3.7
Good
View more

Mr Cooper Salaries

Mr Cooper salaries have received with an average score of 3.4 out of 5 by 398 employees.

Process Associate

(711 salaries)
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₹2 L/yr - ₹3.6 L/yr

Senior Process Associate

(208 salaries)
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₹2.4 L/yr - ₹4.3 L/yr

Senior Software Engineer

(66 salaries)
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₹8.5 L/yr - ₹22 L/yr

Software Engineer

(48 salaries)
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₹7 L/yr - ₹14 L/yr

Senior Analyst

(39 salaries)
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₹5.7 L/yr - ₹12.6 L/yr

Team Lead

(38 salaries)
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₹7.8 L/yr - ₹17.5 L/yr

Senior Associate

(38 salaries)
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₹2.7 L/yr - ₹7 L/yr

Process Specialist

(33 salaries)
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₹3.2 L/yr - ₹6 L/yr

Process Associate Level 1

(32 salaries)
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₹2.3 L/yr - ₹3.2 L/yr

Software Engineer II

(31 salaries)
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₹7.4 L/yr - ₹11.3 L/yr

Mr Cooper Subsidiaries

Xome

4.2
 • 124 reviews
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Mr Cooper FAQs

When was Mr Cooper founded?
Mr Cooper was founded in 1994. The company has been operating for 31 years primarily in the Financial Services sector.
Where is the Mr Cooper headquarters located?
Mr Cooper is headquartered in Dallas, Texas. It operates in 2 cities such as Chennai, Bangalore / Bengaluru. To explore all the office locations, visit Mr Cooper locations.
How many employees does Mr Cooper have in India?
Mr Cooper currently has more than 1,400+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Mr Cooper based on the number of reviews submitted on AmbitionBox.
Does Mr Cooper have good work-life balance?
Mr Cooper has a work-life balance rating of 4.0 out of 5 based on 300+ employee reviews on AmbitionBox. 76% employees rated Mr Cooper 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read Mr Cooper work-life balance reviews for more details
Is Mr Cooper good for career growth?
Career growth at Mr Cooper is rated as moderate, with a promotions and appraisal rating of 3.2. 24% employees rated Mr Cooper 3 or below, while 76% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Mr Cooper promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in Mr Cooper?
Working at Mr Cooper comes with several advantages and disadvantages. It is highly rated for job security, company culture and work life balance. However, it is poorly rated for promotions / appraisal, based on 300+ employee reviews on AmbitionBox.
Mr Cooper Overview
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