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Axis Direct Customer Service Executive Interview Questions and Answers

Updated 27 Sep 2022

Axis Direct Customer Service Executive Interview Experiences

3 interviews found

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Related my education
  • Q2. Related my experience

Interview Preparation Tips

Topics to prepare for Axis Direct Customer Service Executive interview:
  • Tally ERP
  • Advanced Excel
  • MS Office
Interview preparation tips for other job seekers - Customer service experience because experience in profile

I applied via Recruitment Consulltant and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. What is Mutual fund and how to place stoploss order.
  • Ans. 

    A mutual fund is an investment vehicle that pools money from multiple investors to invest in a diversified portfolio of securities.

    • Mutual funds are managed by professional fund managers.

    • Investors buy shares in the mutual fund, which represent their ownership in the fund's assets.

    • Mutual funds offer diversification and professional management to individual investors.

    • Stoploss order is a type of order placed by an investor...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer confidently. Always ask about basic market knowledge.

Customer Service Executive Interview Questions Asked at Other Companies

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Q1. How u deal to the customer if he get non veg food instead of veg ... read more
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asked in iEnergizer
Q3. 3. What do you mean by Customer service? What is BPO?
Q4. What do you know about gold loans and How will you identify wheth ... read more
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Q5. If you will get a call and customer is very frustrated and then h ... read more

I applied via Naukri.com and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basics about demat and trading account , stock market , mutual fund , derivatives and about the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while answering even though you feel you are wrong , Don't get intimidated by the manager or head of department interviewing you .

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Sell this pen to me
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself and your experience?
  • Q2. Why did you leave your last organization?

Interview Preparation Tips

Interview preparation tips for other job seekers - Worst response and lying over the hike and the salary amount.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction, family background.
Round 3 - HR 

(1 Question)

  • Q1. Intro, experience related questions, willingness to travel, timing, jd
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself ? What are your educational qualifications ? About your personal family background.
Round 2 - One-on-one 

(1 Question)

  • Q1. About basic questions in regards to share market.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in Oct 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Angel broking company best work place
  • Ans. 

    Angel broking company provide work for home

  • Answered Anonymously
  • Q2. How to joined angel broking company
  • Ans. 

    Angel broking company best work place

  • Answered Anonymously
  • Q3. Used to work for Angel Broking, may join again
  • Ans. 

    Angel broking company provide work form home

  • Answered Anonymously
Round 2 - One-on-one 

(1 Question)

  • Q1. My job is siqure
Round 3 - One-on-one 

(1 Question)

  • Q1. Best platforms angel broking
Round 4 - One-on-one 

(1 Question)

  • Q1. Angel broking best work place
Round 5 - Assignment 

Any assessment complete

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(6 Questions)

  • Q1. What do you know about stock market?
  • Ans. 

    The stock market is a platform where investors can buy and sell shares of publicly traded companies.

    • Stock market is a place where investors can buy and sell shares of publicly traded companies

    • Prices of stocks are determined by supply and demand

    • Investors can make profits by buying low and selling high

    • Stock market indices like S&P 500 and Dow Jones represent the overall performance of the market

  • Answered by AI
  • Q2. Tell me about yourself, your educational details, your hobbies and interests and your family background
  • Q3. What is your salary expectations?
  • Q4. Are you comfortable doing rotational shifts without pick up and drop facility?
  • Q5. What do you know about trading?
  • Ans. 

    Trading involves buying and selling financial instruments such as stocks, bonds, and commodities in order to make a profit.

    • Trading is the act of buying and selling financial instruments such as stocks, bonds, commodities, and currencies.

    • Traders aim to make a profit by taking advantage of price fluctuations in the market.

    • Different types of trading include day trading, swing trading, and long-term investing.

    • Trading can b...

  • Answered by AI
  • Q6. Do you have any plans for further studies?

Interview Preparation Tips

Topics to prepare for Sharekhan Customer Service Executive interview:
  • Stock Market

I applied via Naukri.com and was interviewed in Sep 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was quite easy, I had seen job opening and applied through Naukri website.

Hr called and asked regarding my experience and salary expectation.

Later operation manager called and asked regarding my experience.

Once i got shortlisted i received my offer letter within a week
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Axis Direct Interview FAQs

How many rounds are there in Axis Direct Customer Service Executive interview?
Axis Direct interview process usually has 1-2 rounds. The most common rounds in the Axis Direct interview process are One-on-one Round, Technical and Resume Shortlist.
How to prepare for Axis Direct Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Axis Direct. The most common topics and skills that interviewers at Axis Direct expect are Customer Service, Customer Handling, Outbound Calling, Financial Markets and Solving Queries.
What are the top questions asked in Axis Direct Customer Service Executive interview?

Some of the top questions asked at the Axis Direct Customer Service Executive interview -

  1. What is Mutual fund and how to place stoploss ord...read more
  2. Related my educat...read more

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Axis Direct Customer Service Executive Salary
based on 66 salaries
₹1.8 L/yr - ₹3.5 L/yr
22% less than the average Customer Service Executive Salary in India
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Axis Direct Customer Service Executive Reviews and Ratings

based on 9 reviews

4.0/5

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3.9

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3.4

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3.7

Salary

3.7

Job security

3.1

Company culture

3.2

Promotions

2.9

Work satisfaction

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