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SBI Cards & Payment Services Customer Service Executive Interview Questions and Answers

Updated 15 Apr 2022

SBI Cards & Payment Services Customer Service Executive Interview Experiences

2 interviews found

I applied via Walk-in

Round 1 - Group Discussion 

How can resolve customer queries and patience control

Round 2 - Case Study 

How can study

Interview Preparation Tips

Interview preparation tips for other job seekers - To present perfect position and clearly
No haritation and at the time of interview clar all doubts in one time

I applied via Walk-in and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. What is your goal?
  • Q2. Where do you see yourself after 5years?
  • Q3. Tell me something about yourself?
  • Q4. What are your strengths and weaknesses?
  • Q5. Why you want to join us?
  • Q6. Where do you put up?
  • Q7. Why you left your last organization?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare yourself first then go for interview and be confident but not over confident because there is very thin line between confidence and over confidence so be careful and calm.

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Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself, family background

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy go interview, they jst check communication skills, interview was easy,

I was interviewed before Sep 2016.

Interview Questionnaire 

1 Question

  • Q1. Pitch a Stock
  • Ans. 

    Pitch a Stock

    • Invest in XYZ stock as it has shown consistent growth over the past few years.

    • XYZ stock has a strong market position and a solid track record of profitability.

    • The company's innovative products and strong management team make it a promising investment.

    • XYZ stock offers a competitive dividend yield, providing investors with a steady income stream.

    • With a low price-to-earnings ratio, XYZ stock is undervalued an

  • Answered by AI

Interview Preparation Tips

Round: Test
Duration: 30 minutes
Total Questions: 40

Round: Group Discussion
Experience: We were asked to give an extempor
Duration: 5 minutes

Skills: Selling Skills, CAR Capacity Achievement Relationship, Creative Thinking
College Name: Ms Ramaiah Institute Of Management

I applied via Campus Placement and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Are you okay to work with operations and sales?
  • Q2. Willing to work/reallocate anywhere in the city/state

Interview Preparation Tips

Interview preparation tips for other job seekers - See I was campus placed, but some employees join through consultancy or third parties by paying some amount, my request is there is no difficult to join in this private sector banks, just carry your Resume and go to their regional HR office, handed over your Resume to receptionist, rest it will care by itself or take some references through LinkedIn, Axis bank HR office in times Square in MG Road, Bangalore

I applied via Campus Placement and was interviewed in Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What were my long and short term goals?

Interview Preparation Tips

Interview preparation tips for other job seekers - The pannel mostly put on the questions based on latest education qualification. Also, one should be confident and honest enough if he/she doesn't know a particular answer.

I applied via Referral and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. 1.Self introduction ?
  • Q2. 2. Qualifications

Interview Preparation Tips

Interview preparation tips for other job seekers - When you go in interview always formal dress because 1st impression is the last impression. And 2nd your thinking always keep be positive.

I applied via Campus Placement and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. I said about myself from my studies till now.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold, speak the truth, speak what you have know
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Self introduction
  • Q2. About Qualification
  • Q3. Known languages

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction of yourself , tell me about your ex job Why you left previous job
  • Q2. Salary expectations for the job

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and confident
Share your experiences
Dressing up properly very important for interview
Not to be nervous

SBI Cards & Payment Services Interview FAQs

How many rounds are there in SBI Cards & Payment Services Customer Service Executive interview?
SBI Cards & Payment Services interview process usually has 2 rounds. The most common rounds in the SBI Cards & Payment Services interview process are Group Discussion and Case Study.
How to prepare for SBI Cards & Payment Services Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SBI Cards & Payment Services. The most common topics and skills that interviewers at SBI Cards & Payment Services expect are Process Improvement, Customer Experience, Customer Handling, outbound and Customer Service.

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SBI Cards & Payment Services Customer Service Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
View more
SBI Cards & Payment Services Customer Service Executive Salary
based on 155 salaries
₹1.1 L/yr - ₹5.7 L/yr
13% more than the average Customer Service Executive Salary in India
View more details

SBI Cards & Payment Services Customer Service Executive Reviews and Ratings

based on 35 reviews

4.2/5

Rating in categories

4.2

Skill development

4.0

Work-life balance

4.1

Salary

4.5

Job security

4.1

Company culture

3.6

Promotions

4.0

Work satisfaction

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