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Pine Labs Customer Service Executive Interview Questions and Answers

Updated 26 Oct 2024

Pine Labs Customer Service Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is about your abilities
  • Ans. 

    I possess strong communication skills, problem-solving abilities, and a customer-centric approach.

    • Excellent communication skills - able to effectively communicate with customers and colleagues

    • Strong problem-solving abilities - can quickly identify and resolve customer issues

    • Customer-centric approach - always prioritize customer satisfaction and strive to exceed their expectations

  • Answered by AI

Interview questions from similar companies

I applied via Company Website and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Coding Test 

Mobikwik zip code contact with payment refund related contact now, XXXXX

Round 2 - Aptitude Test 

Call ? XXXXX all issue with

Round 3 - One-on-one 

(8 Questions)

  • Q1. Customer care contact now
  • Q2. All issue solve now call me
  • Q3. XXXXX all issue with my friends
  • Q4. Or email and credit card and the rest
  • Q5. Good day call me sir
  • Q6. Customer service support
  • Q7. Mobikwik refund related
  • Q8. Zop balance Atibete and any

Interview Preparation Tips

Topics to prepare for Mobikwik Customer Service Executive interview:
  • call now mobikwik refund related
  • XXXXX and any problem s
Interview preparation tips for other job seekers - Mobikwik customer care contact now call us toll free helpline Number 0797-3317-663 And Any problem Solving 24*7 hours available

I applied via Walk-in and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. What is your goal?
  • Q2. Where do you see yourself after 5years?
  • Q3. Tell me something about yourself?
  • Q4. What are your strengths and weaknesses?
  • Q5. Why you want to join us?
  • Q6. Where do you put up?
  • Q7. Why you left your last organization?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare yourself first then go for interview and be confident but not over confident because there is very thin line between confidence and over confidence so be careful and calm.

I applied via Walk-in

Round 1 - Group Discussion 

How can resolve customer queries and patience control

Round 2 - Case Study 

How can study

Interview Preparation Tips

Interview preparation tips for other job seekers - To present perfect position and clearly
No haritation and at the time of interview clar all doubts in one time
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Customer support executive
  • Q2. Customer services is important

Interview Preparation Tips

Interview preparation tips for other job seekers - Job is very important part of life phone pay es biggest company of the world

I applied via Naukri.com and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Customer Care Number 7 

(6 Questions)

  • Q1. Phone pay helpline Customer service number**7477-**632*--740 Call me just now ©️☎️7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣©️☎️
  • Q2. Customer service number call Toll-free number 7477-***632----740-*©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞©️
  • Q3. Phone pay helpline Customer service number call Toll-free***/*7477***632*--740***Call me just now ©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣☎️
  • Q4. Helpline the Toll-free castomer service number XXXXX***-©️☎️7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞☎️
  • Q5. Phone pay helpline Customer service number****XXXXX**-©️📞7️⃣4️⃣7️⃣7️⃣6️⃣3️⃣2️⃣7️⃣4️⃣0️⃣📞©️☎️
  • Q6. Helpline the Toll-free castomer service number
  • Ans. 

    The toll-free customer service number for helpline is 1-800-XXX-XXXX.

    • Dial 1-800-XXX-XXXX to reach the helpline customer service.

    • The helpline customer service is available 24/7.

    • The customer service representatives are trained to assist with any queries or issues.

    • The helpline customer service can provide information on products, services, and policies.

    • The customer service can also assist with placing orders, tracking shi

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Helpline the Toll-free castomer care number XXXXX

I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. What is the reason to join our company?
  • Q2. Why I'm hiring you? Sir
  • Q3. If I hire you then then what is your first work?

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay clam and listen carefully. Don't interrupt between there.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Coding Test 

You should be familiar with core java features. Collections, converting one collection Array / Vector to other. Removing duplicates. Lambda chaining / Functional programming. Basic SQL - Joins, Aggregates etc.

Round 2 - One-on-one 

(1 Question)

  • Q1. Explain Architecture of applications you worked on. Justify use of components. System Design questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - No need to grind leet code here. But you should know how to solve day to day problems. Do projects end to end. You should know the backend well.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - Aptitude Test 

1hr aptitude + coding

I appeared for an interview in Mar 2021.

Round 1 - Video Call 

(3 Questions)

Round duration - 90 minutes
Round difficulty - Medium

Started with projects discussion and internships and moved forward with coding problems.
It started at around 6:00 PM and lasted for 90 minutes approximately
The interviewer was very cool, he even gave me some tips on improving myself further at the end of the interview.

  • Q1. 

    Longest Substring with At Most K Distinct Characters

    Given a string S of length N and an integer K, find the length of the longest substring that contains at most K distinct characters.

    Input:

    The first...
  • Ans. 

    Find the length of the longest substring with at most K distinct characters in a given string.

    • Use a sliding window approach to keep track of the characters and their counts within the window.

    • Maintain a hashmap to store the characters and their frequencies.

    • Update the window size and characters count as you iterate through the string.

    • Return the maximum window size encountered for each test case.

  • Answered by AI
  • Q2. 

    Maximum Frequency Number Problem Statement

    Given an array of integers with numbers in random order, write a program to find and return the number which appears the most frequently in the array.

    If multip...

  • Ans. 

    Find the number with the maximum frequency in an array of integers.

    • Iterate through the array and keep track of the frequency of each number using a hashmap.

    • Find the number with the maximum frequency and return it.

    • If multiple elements have the same maximum frequency, return the one that appears first.

  • Answered by AI
  • Q3. 

    Ninja and Bombs Problem Statement

    Ninja wants to travel from his house to his best friend's house. The locations of the houses are on a 2D coordinate plane, where Ninja's house is located at the origin (0...

  • Ans. 

    Determine if Ninja can reach his friend's house with even x-coordinate without using modulus operator.

    • Check if the x-coordinate is even or odd by using bitwise AND operation with 1.

    • Return 1 if x-coordinate is even, else return 0.

    • Handle multiple test cases by iterating through each input.

  • Answered by AI
Round 2 - Video Call 

(2 Questions)

Round duration - 60 minutes
Round difficulty - Easy

I was asked a coding question then, a system design question and some basic operating systems and oops questions

  • Q1. 

    Find Duplicates in an Array

    Given an array ARR of size 'N', where each integer is in the range from 0 to N - 1, identify all elements that appear more than once.

    Return the duplicate elements in any orde...

  • Ans. 

    Find duplicates in an array of integers within a specified range.

    • Iterate through the array and keep track of the count of each element using a hashmap.

    • Return elements with count greater than 1 as duplicates.

    • Time complexity can be optimized to O(N) using a set to store seen elements.

  • Answered by AI
  • Q2. Can you design a Google Search Engine?
  • Ans. 

    Designing a Google Search Engine involves creating a web crawler, indexing system, and ranking algorithm.

    • Develop a web crawler to discover and retrieve web pages.

    • Implement an indexing system to store and organize the content of web pages.

    • Design a ranking algorithm to determine the relevance of search results.

    • Include features like autocomplete, spell check, and personalized search results.

    • Optimize for speed and scalabil...

  • Answered by AI

Interview Preparation Tips

Eligibility criteriaNo CriteriaMobiKwik interview preparation:Topics to prepare for the interview - Data Structures, Algorithms, OOPS, System Design, Operating SystemsTime required to prepare for the interview - 1 monthInterview preparation tips for other job seekers

Tip 1 : Practice data structures problems
Tip 2 : Read about System Designs
Tip 3 : Study the popular algorithms

Application resume tips for other job seekers

Tip 1 : Mention your projects
Tip 2 : Mention your internships

Final outcome of the interviewSelected

Skills evaluated in this interview

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Pine Labs Interview FAQs

How many rounds are there in Pine Labs Customer Service Executive interview?
Pine Labs interview process usually has 1 rounds. The most common rounds in the Pine Labs interview process are HR.

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Pine Labs Customer Service Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Pine Labs Customer Service Executive Salary
based on 13 salaries
₹2.4 L/yr - ₹4.5 L/yr
6% more than the average Customer Service Executive Salary in India
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Pine Labs Customer Service Executive Reviews and Ratings

based on 5 reviews

4.7/5

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4.8

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4.7

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4.6

Salary

4.6

Job security

4.6

Company culture

4.4

Promotions

4.8

Work satisfaction

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