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Salesforce Senior Technical Support Engineer Interview Questions and Answers for Experienced

Updated 17 Mar 2021

1 interview found

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I applied via Company Website and was interviewed in Sep 2020.

7 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to know basics of data visualization and LOD expression. All chart functions and little bit of understanding query language to create data.

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Jan 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (1 Question)

  • Q1. LDAP - SSO - OAUTH EMAIL INBOUND ACTIONS NOTIFICATIONS IN SERVICENOW WEBSERVICES - REST and SOAP response codes majorly and header and query parameters basic li...read more
3

HR Round (1 Question)

  • Q1. Difficult scenario faced , why do you want to change company
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (1 Question)

  • Q1. Basic networking questions including dns dhcp tcp ssl

Technical Support Engineer Interview Questions

Zoho user image Gokulakrishnan P

posted on 12 Mar 2024

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Sep 2023.

5 Interview Rounds

1

Aptitude Test Round

Computer based examination

2

One-on-one Round (1 Question)

  • Q1. Basic Technical Questions
3

One-on-one Round (1 Question)

  • Q1. Intermediate level technical interview
4

One-on-one Round (1 Question)

  • Q1. Manager Interview
5

HR Round (1 Question)

  • Q1. Interview with HR

Interview Preparation Tips

Topics to prepare for Zoho Technical Support Engineer interview:
  • Computer Networking
  • Operating Systems
Interview preparation tips for other job seekers - Question will be come from the things you have mentioned in your Resume.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Aptitude Test Round

This was well organised.

2

Aptitude Test Round

Very well organised.

3

Technical Round (1 Question)

  • Q1. 1 hour discussion and very good and interactive. Mostly on final year cse subjects.
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. 2 rounds conducted 1st was technical were the question mainly consist of linux commands and sql basic plus scenario based questions. 2nd round was managerial ro...read more
  • Q2. Dml,ddl, how to open process in linux

Skills evaluated in this interview

I applied via Referral and was interviewed before Jan 2020.

3 Interview Rounds

Interview Questions

  • Q1. Overview about outlook product issues.Questions related to Active. Directory and microsoft exchange.Basic troubleshooting techniques. Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be thorough with all the products like O365 ,VPN
Interview experience
1
 Bad
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 No response

I applied via Job Fair and was interviewed in Sep 2024.

2 Interview Rounds

1

Technical Round (2 Questions)

  • Q1. Basics of JS questions like data types. array methods, closures, Hoisting
  • Q2. Asked coding questions like Anagram, add and delete elements in an array, Fizz Buzz, merging of two arrays with using JS methods.
2

Behavioral Round (2 Questions)

  • Q1. The managerial round completely depends on your luck, if he/she interested in you, then it is fine. Otherwise you can't able to clear this round.
  • Q2. You have to know the role in detail of what they are asking.

Interview Preparation Tips

Interview preparation tips for other job seekers - The technical round was good, the interviewer was able to listen to what you were trying to express like theoretical or coding. But coming to the Managerial round you can't expect the questions of what they are asking. Lastly, all the best for your Managerial round if you're preparing for the Servicenow.
Interview experience
3
 Average
Difficulty level
 Hard
Duration
 More than 8 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Feb 2023.

5 Interview Rounds

1

Technical Round (1 Question)

  • Q1. Mobile Device Management related
2

Technical Round (2 Questions)

  • Q1. Deep dive through Mobile Device Management
  • Q2. AirWatch & Intune
3

Behavioral Round (1 Question)

  • Q1. About the Previous Work Discussion
4

HR Round (1 Question)

  • Q1. About Package & Previous Work Experience
5

Behavioral Round (1 Question)

  • Q1. Final Confirmation for Joining
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. About networking
  • Q2. Sql basics and more

Interview Preparation Tips

Interview preparation tips for other job seekers - Experience can be achieved and trying if u get ur goal

Salesforce Interview FAQs

How to prepare for Salesforce Senior Technical Support Engineer interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Salesforce. The most common topics and skills that interviewers at Salesforce expect are Technical Support, Salesforce, Troubleshooting, Customer Service and CRM.
What are the top questions asked in Salesforce Senior Technical Support Engineer interview for experienced candidates?

Some of the top questions asked at the Salesforce Senior Technical Support Engineer interview for experienced candidates -

  1. What tool tableau use for optimization of deploymen...read more
  2. How Authorization and authentication differe...read more

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Salesforce Senior Technical Support Engineer Salary
based on 101 salaries
₹14.5 L/yr - ₹33 L/yr
187% more than the average Senior Technical Support Engineer Salary in India
View more details

Salesforce Senior Technical Support Engineer Reviews and Ratings

based on 11 reviews

3.9/5

Rating in categories

3.4

Skill development

3.7

Work-Life balance

3.8

Salary & Benefits

3.5

Job Security

3.8

Company culture

3.5

Promotions/Appraisal

3.1

Work Satisfaction

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