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Amdocs Technical Support Engineer Interview Questions and Answers

Updated 8 Feb 2024

Amdocs Technical Support Engineer Interview Experiences

1 interview found

Technical Support Engineer Interview Questions & Answers

user image AJAY VIMAL

posted on 8 Feb 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. 2 rounds conducted 1st was technical were the question mainly consist of linux commands and sql basic plus scenario based questions. 2nd round was managerial round that was short based on behavioural quest...
    • Add your answer
  • Q2. Dml,ddl, how to open process in linux
  • Ans. 

    DML and DDL are SQL commands for manipulating and defining database objects. To open a process in Linux, use the 'open' command.

    • DML (Data Manipulation Language) is used to manipulate data in a database, such as inserting, updating, and deleting records.

    • DDL (Data Definition Language) is used to define the structure and schema of a database, such as creating tables, indexes, and constraints.

    • To open a process in Linux, yo...

    • Answered by AI
    Add your answer

Skills evaluated in this interview

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Technical Support Engineer Interview Questions & Answers

ServiceNow user image Stanely Jones

posted on 2 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Support Role Questions 1) Like explaining a case which was done in your previous role and experience
    • Add your answer
  • Q2. Questions on Javascript
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Round 2 - One-on-one 

(1 Question)

  • Q1. Technical Interview questions on Javascript, HTML, CSS and behavioural
    • Add your answer
Round 3 - Behavioral 

(1 Question)

  • Q1. Manager Questions based on Position and previous work experience.
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Technical Support Engineer Interview Questions & Answers

Zoho user image Anonymous

posted on 2 Dec 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was a 1 hour assessment with 10 quantitative, 10 technical, and 20 verbal questions, followed by essay and email writing tasks.

Round 2 - Group Discussion 

It was initially planned as a GD but ended as Self introduction and project explanation in a common forum.

Round 3 - HR 

(2 Questions)

  • Q1. They asked scenario based questions about handling customer issues
    • Add your answer
  • Q2. They asked me why i applied for this role since i am from BE CSE background and several certifications
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Salesforce user image Anonymous

posted on 27 Oct 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Referral and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

First round was mcq round

Round 2 - Technical 

(2 Questions)

  • Q1. Some basic salesforce questions
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  • Q2. Most questions from development
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Technical Support Engineer Interview Questions & Answers

Microsoft Corporation user image Anonymous

posted on 27 Sep 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. What is Managed Identity
  • Ans. 

    Managed Identity is a feature in Azure Active Directory that provides an identity for applications to use when connecting to resources.

    • Managed Identity eliminates the need to store credentials in code or configuration files.

    • It allows applications to authenticate to Azure services without needing to manage credentials.

    • Managed Identity can be assigned to Azure resources like Virtual Machines, App Services, and Functions.

    • ...

    • Answered by AI
    Add your answer
  • Q2. Networking topic questions
    • Add your answer
  • Q3. Scenario based question on networking issue
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong in basics

Skills evaluated in this interview

Technical Support Engineer Interview Questions & Answers

VMware Software user image Anonymous

posted on 2 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. Networking questions
    • Add your answer
  • Q2. VMware VSphere questions
    • Add your answer
  • Q3. OS related questions
    • Add your answer
Round 2 - Behavioral 

(2 Questions)

  • Q1. Scenario based questions
    • Add your answer
  • Q2. Will you be ok working in shifts
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Questions about values
    • Add your answer
  • Q2. Salary negotiations
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Oracle Cerner user image Anonymous

posted on 5 Aug 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Few linux commands
    • Add your answer
  • Q2. Explain few, Any command for example
  • Ans. 

    Some common commands for technical support engineers include ping, ipconfig, and tracert.

    • Ping: Used to test the reachability of a host on an IP network.

    • Ipconfig: Displays all current TCP/IP network configuration values.

    • Tracert: Shows the route that packets take to reach a specified destination.

    • Answered by AI
    Add your answer

Technical Support Engineer Interview Questions & Answers

Adobe user image Anonymous

posted on 9 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - Basic Communication 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Current Job role
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Work Experience
    • Add your answer
  • Q2. Current Job roles and KPIs
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. OS Troubleshooting
    • Add your answer
  • Q2. Network Troubleshooting
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Oracle user image Anonymous

posted on 16 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Job Portal and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. On CX sales process
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Technical Support Engineer Interview Questions & Answers

NCR Voyix user image Anonymous

posted on 12 Mar 2022

I applied via Company Website

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. ATM related questions
    • Add your answer
Round 3 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This is good company environment.
More about working at Amdocs

Amdocs Interview FAQs

How many rounds are there in Amdocs Technical Support Engineer interview?
Amdocs interview process usually has 1 rounds. The most common rounds in the Amdocs interview process are Technical.
What are the top questions asked in Amdocs Technical Support Engineer interview?

Some of the top questions asked at the Amdocs Technical Support Engineer interview -

  1. Dml,ddl, how to open process in li...read more
  2. 2 rounds conducted 1st was technical were the question mainly consist of linux ...read more

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Amdocs Technical Support Engineer Salary
based on 54 salaries
₹2.5 L/yr - ₹10 L/yr
31% more than the average Technical Support Engineer Salary in India
View more details

Amdocs Technical Support Engineer Reviews and Ratings

based on 3 reviews

4.4/5

Rating in categories

3.6

Skill development

4.4

Work-Life balance

3.6

Salary & Benefits

4.4

Job Security

4.1

Company culture

3.0

Promotions/Appraisal

4.0

Work Satisfaction

Explore 3 Reviews and Ratings
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