Radical Minds Chat Support Executive Interview Questions and Answers

Q1. First round was assesment
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Q2. Communication (chat)
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The question given by them are very interesting. And HR department is pretty awesome.

Q1. Waiting for operational round
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Q1. Say 4 to 5 lines on music ?
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Music is a universal language that evokes emotions and connects people through rhythm, melody, and lyrics.
• Music has the power to uplift moods and evoke strong emotions.

• It can serve as a form of self-expression and a way to communicate feelings.

• Different genres of music cater to diverse tastes and preferences.

• Music can bring people together, create memories, and inspire creativity.

• Examples: Classical music, rock, pop, j
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Q1. What you think about women safety in india?
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Women safety in India is a complex issue with various challenges and concerns.
• Women safety in India is a matter of serious concern.

• There are several factors contributing to the lack of safety for women in India, including cultural norms, gender inequality, and inadequate law enforcement.

• Instances of violence against women, such as rape, domestic violence, and harassment, are prevalent.

• Women often face challenges in acc...read more
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Q1. Self introduction work experience
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Q1. How I will manage my job and study.
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Q2. Why I left my previous organization?
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Q3. What are my hobbies?
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Q4. When I Travelled last time?
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Q1. Previous experience related
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Q2. What was the roll
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The role of a Chat Support Executive involves providing assistance and resolving customer queries through online chat platforms.
• Providing timely and accurate responses to customer inquiries

• Resolving customer complaints and issues

• Offering product or service information

• Maintaining a positive and professional attitude

• Escalating complex issues to higher levels of support
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Q1. Self introduction
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Q1. About experience and confidence
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Q1. Personal questions
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Q2. Personal questions about the job
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Chat test / Writing test

Q1. Personal questions
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Q2. Questions about the process
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Q1. Typing test questions
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Q2. 3 questions in typing test
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Q1. Where do you live currently?
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Q2. Do you have any experience?
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Q1. Tell me about yourself?
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Q2. What do you know about US culture
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Q1. Day to day activities
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Q2. Tell me about hyderabad
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Hyderabad is a vibrant city in southern India known for its rich history, culture, and delicious cuisine.
• Famous for iconic landmarks like Charminar and Golconda Fort

• Hub for technology companies and IT professionals

• Home to delicious biryani and traditional Hyderabadi cuisine

• Known for its pearl and diamond trading history

• Hosts events like the annual Hyderabad Literary Festival
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Q1. Tell me about yourself? Why this job and why this company? very basic question
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Q1. How do you like Games? What do you know about EA? Have you played games before?
Ans. 
I enjoy playing games, especially those developed by EA. I have played games before and am familiar with EA's popular titles.
• I enjoy playing a variety of games, including those from EA.

• I am familiar with EA as a major video game company known for popular titles like FIFA, Madden NFL, and The Sims.

• I have played games from EA before and appreciate their quality and innovation.
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