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Quess Customer Service Executive Interview Questions and Answers for Freshers

Updated 3 Jan 2025

Quess Customer Service Executive Interview Experiences for Freshers

1 interview found

I applied via Walk-in and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction about working experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont be Shay and be confident best of luck

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me some bad and good experience you might have had with your previous experience as a customer service executive.

Interview Preparation Tips

Interview preparation tips for other job seekers - The key to crack any interview at any company is not just your experience or qualifications, but also your personality, I.e. the way you speak, the way you greet them, the way you walk in and sit, the manner you show, the way you're dressed,........ To read more..
Visit: -----/
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(4 Questions)

  • Q1. Tell about your self
  • Q2. Women empowerment
  • Q3. Why did you choose health care
  • Q4. Tell me about your college days
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Related to my core Job profile and experience
  • Q2. About new change in government compliance changes,
  • Q3. How I can manage those changes

Interview Preparation Tips

Interview preparation tips for other job seekers - Apply through the company Internal reference, you will get 100% select, No question will ask now, not knowledge test at all.

Interview Questionnaire 

4 Questions

  • Q1. SQL Server Joins?
  • Q2. Top 2 Salary from each department?
  • Q3. Delete 30000000+ records from the live system aprroach to delete these records?
  • Ans. 

    Use a combination of backup and delete approach to safely delete the records.

    • Take a backup of the live system before deleting any records.

    • Identify the records to be deleted using a query or script.

    • Delete the records in batches to avoid overwhelming the system.

    • Monitor the system during the deletion process for any issues.

    • Verify the deletion by checking the number of records before and after.

    • Consider archiving the delete

  • Answered by AI
  • Q4. Performance Tuning?

Skills evaluated in this interview

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What was your Targets, past experience,
  • Q2. What are the Latest trends
  • Ans. 

    The latest trends include AI, remote work, sustainability, and digital transformation.

    • Artificial Intelligence (AI) is being integrated into various industries and processes to improve efficiency and accuracy.

    • Remote work is becoming more popular due to advancements in technology and the COVID-19 pandemic.

    • Sustainability is a growing concern for businesses and individuals, leading to a shift towards eco-friendly practices...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be uptodate with current best practices, newest recruitment devices
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. What is GST Penalty and Interest rate ? Explain with examples
  • Ans. 

    GST Penalty and Interest rates are charges imposed on taxpayers for non-compliance or late payment of GST.

    • GST Penalty is charged for non-compliance with GST regulations, such as late filing of returns or incorrect reporting.

    • GST Interest is charged on late payment of GST dues, calculated at a specified rate on the outstanding amount.

    • The penalty rate for GST non-compliance can range from 10% to 100% of the tax amount due...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Experience, english speaking, qualification and additional skills
  • Q2. How many years of experience do you have.
  • Ans. 

    I have 5 years of experience in customer support roles.

    • 5 years of experience in customer support roles

    • Handled various customer queries and issues

    • Proficient in using customer support software

    • Trained new customer support representatives

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for the HR interview

I applied via Referral and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why I wanted to leave my job and join iksula, what projects have I worked in.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and take your time. The interviewer are polite and will explain everything to you, but make sure to clear any doubts that arise.

I applied via Recruitment Consulltant and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About us ? . About 5 negative and positive points about us
  • Q2. Why should i be there in the company
  • Q3. Ehat study did i do before coming for the interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Be smart ! Keep everything clear . You will get selected or not it's on them. Do your best

Quess Interview FAQs

How many rounds are there in Quess Customer Service Executive interview for freshers?
Quess interview process for freshers usually has 1 rounds. The most common rounds in the Quess interview process for freshers are One-on-one Round.
How to prepare for Quess Customer Service Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Quess. The most common topics and skills that interviewers at Quess expect are Communication Skills, English, Hindi, cce and cse.
What are the top questions asked in Quess Customer Service Executive interview for freshers?

Some of the top questions asked at the Quess Customer Service Executive interview for freshers -

  1. I hope this opportunity give...read more
  2. My qualification gradu...read more
  3. Thanks give this opportun...read more

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Quess Customer Service Executive Salary
based on 82 salaries
₹1.5 L/yr - ₹4.7 L/yr
10% less than the average Customer Service Executive Salary in India
View more details

Quess Customer Service Executive Reviews and Ratings

based on 24 reviews

3.6/5

Rating in categories

3.6

Skill development

3.5

Work-life balance

3.7

Salary

3.4

Job security

3.7

Company culture

3.1

Promotions

3.5

Work satisfaction

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