AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
Quess
Compare
Filter interviews by
Quess Customer Service Executive Interview Questions and Answers for Freshers
Quess Customer Service Executive Interview Experiences for Freshers
1 interview found
I applied via Walk-in and was interviewed in Aug 2022. There was 1 interview round.
(1 Question)
- Q1. Self introduction about working experience
Interview Preparation Tips
Interview questions from similar companies
I applied via Naukri.com and was interviewed in May 2020. There were 4 interview rounds.
Interview Questionnaire
6 Questions
- Q1. What do you know about ecommerce?
- Ans.
Ecommerce refers to buying and selling of goods and services online.
Ecommerce platforms include Amazon, eBay, and Shopify.
Customers can make purchases using credit/debit cards, PayPal, or other payment methods.
Ecommerce has revolutionized the retail industry by providing convenience and accessibility to customers.
Ecommerce also includes services such as online banking, online ticket booking, and online food delivery.
Ec...
- Q2. What are the benefits of using ecommerce services rather than going to shopping/markets in person?
- Ans.
Ecommerce services offer convenience, variety, and cost savings compared to shopping in person.
Ecommerce allows for shopping from anywhere at any time
Online stores offer a wider variety of products and brands
Ecommerce often offers lower prices and discounts
No need to physically travel to stores and deal with crowds and parking
Ecommerce allows for easy comparison shopping
Delivery options make it easy to receive purchase...
- Q3. Why did you left your previous company?
- Q4. What are your goals?
- Q5. Tell me about yourself.
- Q6. How long will you work here?
Interview Preparation Tips
If you're reading this, it means you are in search of a job, be it your passion or regarding your situations.
After joining in this company, I realised one thing. Happiness doesn't comes with the increase in your CTC nor even in the extra benefits. It always lies in the work that you love to do. Never ever feel inferior, or depressed by thinking what others are actually thinking about you (especially your current position in life). But remember, it's not them who make you happier. It is you.
So, when you're going to give an interview, just be hopeful and confident. During the interview process, just make sure your seating position is comfortable. Then take a deep breath and relax your facial muscles. Then understand the question clearly that are asked by the interviewer, and then speak out without fumbling. There's no need to hurry up like you're a superfast express, just stay calm and speak out clearly.
That's it, it shows your compassion and confidence, which might end up in taking the offer that you're willing to.
I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. I was asked my experience in Last Employment and difference between Customer service and customer support
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. At first, the hr was very clear in the job requirement. And in second round, you will be given an assessment link for typing speed and to examine your thoughts and sentence formation skills. Dont worry, ba...
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
TTEC India
Amrendra pratap
posted on 24 Dec 2018
Interview Preparation Tips
Experience: First round was eassy writing. It was a simple eassy topic
I applied via Walk-in and was interviewed in Sep 2022. There were 3 interview rounds.
Grammar questions, letter writing and essay writing ?
(2 Questions)
- Q1. Not a question but they’ll tell you to not demand any kind of salary in the next round. 🚩
- Q2. Are you tech savvy, just a general chat mostly.
(2 Questions)
- Q1. One more essay while your screen is being mirrored
- Q2. One more letter writing
Interview Preparation Tips
I met a girl who arrived at 10 in morning just to starve herself and be told that she didn’t clear the first round by 5pm.
Forget offering food, they’ll not even tell tou to go take 15 minutes and eat something.
Selected
I applied via Walk-in and was interviewed in Jun 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Self introduction
- Q2. Tell me about BPO
- Ans.
BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.
BPO companies handle tasks like customer service, technical support, data entry, and back-office operations for other businesses.
It helps companies focus on their core competencies while reducing costs and improving efficiency.
Examples of BPO companies include Teleperformance, Convergys, a
It was about grammar and fill in the blanks
(2 Questions)
- Q1. Strength and weakness
- Q2. Why do we hire you
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Nov 2022. There were 5 interview rounds.
After screening you will receive a link for the aptitude test you have to pass that test to move on to the next round.
(2 Questions)
- Q1. You will have to show your typing skills.
- Q2. Basic grammar test will be conducted.
(1 Question)
- Q1. General HR question were asked.
(1 Question)
- Q1. Again type test will be conducted and some question about the process will be asked.
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Alldigi Tech
Anonymous
posted on 6 Apr 2023
I appeared for an interview in Mar 2023.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Why did you choose non voice
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Nov 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Why should we hire you?
- Q2. Why did you chose our company?
(2 Questions)
- Q1. What skills do you have?
- Ans.
I have strong communication skills, problem-solving abilities, and a customer-focused mindset.
Excellent verbal and written communication skills
Ability to empathize with customers and address their concerns effectively
Strong problem-solving skills to resolve customer issues efficiently
Ability to work well under pressure and handle difficult situations calmly
Customer-focused mindset to ensure customer satisfaction
- Q2. Where do you see yourself in 5 yrs?
Quess Interview FAQs
Tell us how to improve this page.
Quess Interviews By Designations
- Quess Relationship Officer Interview Questions
- Quess Sales Executive Interview Questions
- Quess HR Recruiter Interview Questions
- Quess Sales Officer Interview Questions
- Quess Associate Engineer Interview Questions
- Quess Consultant Interview Questions
- Quess Assistant Manager Interview Questions
- Quess Trainer Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Customer Support Associate Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
Customer Service Executive Interview Questions from Similar Companies
Quess Customer Service Executive Reviews and Ratings
based on 25 reviews
Rating in categories
|
Relationship Officer
996
salaries
|  ₹1 L/yr - ₹5 L/yr |
|
Sales Executive
803
salaries
| ₹1 L/yr - ₹5.7 L/yr |
|
Team Lead
493
salaries
| ₹1.8 L/yr - ₹9 L/yr |
|
Associate Engineer
458
salaries
| ₹1.4 L/yr - ₹5 L/yr |
|
Network Engineer
330
salaries
| ₹1.6 L/yr - ₹8.1 L/yr |
Statestreet HCL Services
IKS Health
Alldigi Tech
IntouchCX
- Home >
- Interviews >
- Quess Interview Questions >
- Quess Customer Service Executive Interview Questions for Fresher
