Poonawalla Fincorp Telecaller Interview Questions and Answers

Other.coding test case study aptitude test assignment hr

Q1. How can talk to customer
Ans. 
To talk to customers effectively, it is important to be polite, listen actively, ask open-ended questions, and provide helpful solutions.
• Be polite and friendly

• Listen actively to understand their needs

• Ask open-ended questions to encourage conversation

• Provide helpful solutions and address any concerns

• Use positive language and tone
Answered by AI
Add your answer
Q2. What is the ambition box
Ans. 
Ambition box is a tool or technique used to help individuals set and achieve their goals by visualizing their aspirations.
• The ambition box is a visual representation of one's goals and aspirations

• It typically includes images, words, or symbols that represent the individual's ambitions

• It serves as a motivational tool to help individuals stay focused and committed to their goals

• The ambition box can be used in goal-settin
Answered by AI
Add your answer

Q1. How can we provide finance to the customer
Ans. 
Finance can be provided to customers through various loan options, credit facilities, and installment plans.
• Offering personal loans with flexible repayment terms

• Providing credit cards with attractive interest rates

• Introducing installment plans for high-ticket items

• Collaborating with financial institutions for special financing options
Answered by AI
Add your answer
Q2. What eligibility criteria should be met to qualify for a loan?
Ans. 
To qualify for a loan, eligibility criteria typically include credit score, income, employment status, and debt-to-income ratio.
• Good credit score (usually above 650)

• Stable income and employment

• Low debt-to-income ratio (usually below 43%)

• Collateral or guarantor may be required for certain types of loans
Answered by AI
Add your answer

To have a good communication with eploy

Q1. Communication skills among the staff members and having a good behavior with the team manager
Add your answer

Q1. About qualification and the behaviour
Add your answer

Q1. Current job and my qualifications
Add your answer
Q2. My all experience and where do you live
Add your answer

Q1. Tell me about yourself
Add your answer

Q1. My name is rohit saink
Add your answer
Q2. My i help you loan
Add your answer
Q3. Loan Dipadment otherti
Add your answer