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Muthoot Finance Telecaller Interview Questions and Answers

Updated 16 Feb 2025

Muthoot Finance Telecaller Interview Experiences

1 interview found

Telecaller Interview Questions & Answers

user image Anonymous

posted on 16 Feb 2025

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
-

I was interviewed in Jan 2025.

Round 1 - Aptitude Test 

My strength and working process

Interview Preparation Tips

Interview preparation tips for other job seekers - I am fresher i dont know

Interview questions from similar companies

I applied via Referral and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Introduction about your self
  • Q2. About excell sheet

Interview Preparation Tips

Interview preparation tips for other job seekers - Talk casual in English with hr be confidence

I applied via Naukri.com and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. What about your self?
  • Q2. Your family background
  • Q3. Your qualification

Interview Preparation Tips

Interview preparation tips for other job seekers - nothing
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Other.coding test case study aptitude test assignment hr

Round 2 - HR 

(2 Questions)

  • Q1. How can talk to customer
  • Ans. 

    To talk to customers effectively, it is important to be polite, listen actively, ask open-ended questions, and provide helpful solutions.

    • Be polite and friendly

    • Listen actively to understand their needs

    • Ask open-ended questions to encourage conversation

    • Provide helpful solutions and address any concerns

    • Use positive language and tone

  • Answered by AI
  • Q2. What is the ambition box
  • Ans. 

    Ambition box is a tool or technique used to help individuals set and achieve their goals by visualizing their aspirations.

    • The ambition box is a visual representation of one's goals and aspirations

    • It typically includes images, words, or symbols that represent the individual's ambitions

    • It serves as a motivational tool to help individuals stay focused and committed to their goals

    • The ambition box can be used in goal-settin

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(2 Questions)

  • Q1. What your experience
  • Q2. Do you do this work

Interview Preparation Tips

Interview preparation tips for other job seekers - Do your performance best .do hard work . Achieve more experience and learn skills
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Where are the company?
  • Q2. Which place in Bajaj finance company
  • Q3. How is the working in your company?
  • Q4. How is the salary?
  • Q5. How is the coulics?
  • Ans. 

    I'm sorry, but I am not familiar with the term 'coulics'.

    • Apologize for not being familiar with the term 'coulics'.

    • Ask for clarification or provide more context about the term.

    • Offer to help with any other questions or concerns the interviewer may have.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi he was a very good company
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - Finance related 

(3 Questions)

  • Q1. What is the purpose of providing home loans to customers?
  • Q2. Why eligible to provide a loan
  • Q3. How to talk on call regarding loan

Interview Preparation Tips

Interview preparation tips for other job seekers - I feel very relaxed in this job because it is entirely work from home, my senior is very supportive, and it is a respectable position.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. When time i get job?
  • Q2. Salary and what type of job?
  • Q3. Company name and what is the benefit of customer
  • Ans. 

    ABC Solutions - Providing personalized customer service and efficient solutions for all their needs.

    • ABC Solutions is the company name

    • The benefit for customers is personalized customer service

    • Customers also benefit from efficient solutions for all their needs

  • Answered by AI
  • Q4. 15000 in month Telecaller job
  • Q5. I want to join tomorrow in this job. I am so excited.
Round 2 - Coding Test 

Problem solving abilities, and understand of algorithms and data structure.

Round 3 - Case Study 

A case study is a context of a group discussion or an interview is a scenerio based assessment where Participant analyze specific situation, problem or business case and propose solution and strategies

Interview Preparation Tips

Interview preparation tips for other job seekers - Know your self
2.Research the job market
3.Tailor your application
4.Network actively
5.prepare for interview
6.develop new Skill
7.stay positive and persistent
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why do leave last company??
  • Ans. I had leave last company because low salary and some personal reason
  • Answered by Pragya Srivastava

I applied via Recruitment Consultant and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self introduction ? About projects? What u know abt hdfc? Why u want to join this bank only? How u handle customer? How to purchase n sale a pen?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive , give positive answers, dnt tell abt ur higher studies, say u r interested to work in banking sector,
If u tell something like u r pursuing u'll be reject
Best opportunity for Females, day shift 9-7

One to there questions will ask, easy interview
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Muthoot Finance Interview FAQs

How many rounds are there in Muthoot Finance Telecaller interview?
Muthoot Finance interview process usually has 1 rounds. The most common rounds in the Muthoot Finance interview process are Aptitude Test.
How to prepare for Muthoot Finance Telecaller interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Muthoot Finance. The most common topics and skills that interviewers at Muthoot Finance expect are Telecalling, Back Office, Ccu, Collection Management and Communication Skills.

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Muthoot Finance Telecaller Interview Process

based on 2 interviews

Interview experience

3
  
Average
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Muthoot Finance Telecaller Salary
based on 19 salaries
₹1.2 L/yr - ₹2.5 L/yr
13% less than the average Telecaller Salary in India
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Muthoot Finance Telecaller Reviews and Ratings

based on 9 reviews

4.7/5

Rating in categories

4.7

Skill development

4.7

Work-life balance

4.5

Salary

4.7

Job security

4.5

Company culture

4.7

Promotions

4.7

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