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PayPal Customer Support Associate Interview Questions and Answers for Experienced

Updated 9 Apr 2024

1 interview found

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Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Oct 2023.

3 Interview Rounds

1

Aptitude Test Round

Drafting a mail, vocabulary and reasoning

2

HR Round (1 Question)

  • Q1. HR may ask about the previous work experience and relevant questions
3

Technical Round (2 Questions)

  • Q1. Explain a situation where you had to convince a tough customer.
  • Q2. Explain a situation where you had to take your own call when leads were not available.

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Jun 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Why revolut and why you have applied for this role
  • Q2. Future plans after coming here

Interview Preparation Tips

Interview preparation tips for other job seekers - Be good and try your best
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Aptitude Test Round

It only ask about mathematical , and grammatical knowledge

2

HR Round (1 Question)

  • Q1. Normal introduction , and looking communication skills
3

Technical Round (1 Question)

  • Q1. What is cx service , how can you tackle a difficult cx
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Jun 2023.

1 Interview Round

1

HR Round (5 Questions)

  • Q1. Tell me about your self ?
  • Q2. Tell me about your last weekend ?
  • Q3. Where do you see yourself in 5 years ?
  • Q4. What do you know about online transaction ?
  • Q5. What do you know about paytm?

Interview Preparation Tips

Interview preparation tips for other job seekers - do not hesitate while doing interview in paytm and read all the relevant questions and do prsctice than go for it
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Aug 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Decent aptitude knowledge test.

3

Coding Test Round

Relevant coding knowledge test

4

HR Round (1 Question)

  • Q1. Basics questionnaire
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed before Oct 2023.

2 Interview Rounds

1

Aptitude Test Round

Basic aptitude test was given

2

One-on-one Round (2 Questions)

  • Q1. Explain about your current KRA
  • Q2. Share a tough situation at work and how did you handle the case and came out with a positive outcome?
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022.

3 Interview Rounds

1

Versant Round (1 Question)

  • Q1. English competency test
2

HR Round (1 Question)

  • Q1. Basic questions to check vocabulary
3

One-on-one Round (1 Question)

  • Q1. Previous work related FAQs

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident with what you say

I applied via Naukri.com and was interviewed in Feb 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (4 Questions)

  • Q1. Tell me about yourself.
  • Q2. What are your salary expectations?
  • Q3. Why should we hire you?
  • Q4. What are your strengths and weaknesses?

Interview Preparation Tips

Topics to prepare for Paytm Customer Care Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - Work hard. Be kind to everyone one.
Interview experience
3
 Average
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Referral and was interviewed in Aug 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Aptitude Test Round

Challenging, made me think.

3

HR Round (1 Question)

  • Q1. HR round was quite satisfactory
4

Case Study Round

It was illogical to judge someone regarding the product knowledge without having any prior training.

Interview experience
4
 Good
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Apr 2023.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Basic introduction, company's profile.
2

Aptitude Test Round

AMCAT Assessment takes place

PayPal Interview FAQs

How many rounds are there in PayPal Customer Support Associate interview for experienced candidates?
PayPal interview process for experienced candidates usually has 3 rounds. The most common rounds in the PayPal interview process for experienced candidates are Aptitude Test, HR and Technical.
What are the top questions asked in PayPal Customer Support Associate interview for experienced candidates?

Some of the top questions asked at the PayPal Customer Support Associate interview for experienced candidates -

  1. Payments process...read more
  2. Disputes and cla...read more

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PayPal Customer Support Associate Salary
based on 12 salaries
₹5.5 L/yr - ₹8 L/yr
137% more than the average Customer Support Associate Salary in India
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