NTT Data Service Desk Engineer Interview Questions and Answers

Q1. What is Active Directory
Ans. 
Active Directory is a directory service that stores information about network resources and enables centralized management.
• Active Directory is a Microsoft technology used in Windows-based networks.

• It provides a centralized database for managing users, computers, and other network resources.

• Active Directory uses a hierarchical structure with domains, trees, and forests.

• It allows for authentication, authorization, and ac...read more
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Q2. What is Domain Name System
Ans. 
DNS is a system that translates domain names into IP addresses, allowing computers to communicate with each other.
• DNS stands for Domain Name System

• It is responsible for translating domain names into IP addresses

• DNS allows computers to communicate with each other over the internet

• DNS uses a hierarchical system of domain names, with the top-level domains being .com, .org, .net, etc.

• DNS servers store information about dom
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Q3. The Domain Name System is a hierarchical and distributed naming system for computers, services, and other resources in the Internet or other Internet Protocol networks. It associates various information wi...read more
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1st round was aptitude

After 1 month there was a GD round .

Q1. Introduction , Communication check
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Q2. Computer Networking questions
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Q1. Self Introduction
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Q2. What is Active Directory
Ans. 
Active Directory is a directory service developed by Microsoft for managing network resources and user accounts.
• Active Directory is used to centrally manage and authenticate users, computers, and other network resources in a Windows domain environment.

• It provides a hierarchical structure of objects, such as users, groups, and organizational units (OUs), which can be organized and managed based on the organization's nee...read more
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Q3. What is DNS ?
Ans. 
DNS stands for Domain Name System. It is a decentralized system that translates domain names into IP addresses.
• DNS is used to resolve domain names to their corresponding IP addresses.

• It helps in the efficient routing of internet traffic by translating human-readable domain names into machine-readable IP addresses.

• DNS operates through a hierarchical structure of servers, including authoritative DNS servers, recursive DN...read more
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Q1. IP address, VPN, Office 365
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Q2. Windows troubleshooting, SLA, Communication
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Q3. Outlook troubleshooting, Microsoft Office 365 License.
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Q1. What is active directory
Ans. 
Active Directory is a directory service that stores information and manages resources within a network environment.
• Centralized database for managing users, computers, and other network resources

• Allows for single sign-on and access control to network resources

• Organizes objects in a hierarchical structure

• Supports group policies for managing user settings and permissions
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