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Publicis Sapient Service Desk Engineer Interview Questions and Answers

Updated 7 May 2023

Publicis Sapient Service Desk Engineer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduction and experience
  • Q2. Skills that a candidate aquire
Round 3 - Technical 

(1 Question)

  • Q1. Technical, skills related questions
Round 4 - Salary discussion 

(1 Question)

  • Q1. Diclscuss previous salary, offered salary and other perks

Interview questions from similar companies

I appeared for an interview in Jun 2017.

Interview Questionnaire 

2 Questions

  • Q1. What is use of OOO programming?
  • Ans. 

    Object-oriented programming (OOP) is a programming paradigm that uses objects to represent and manipulate data.

    • Encourages modular and reusable code

    • Provides a clear structure and organization to the code

    • Allows for easier maintenance and updates

    • Supports code reusability through inheritance and polymorphism

    • Enables encapsulation, hiding the internal details of an object

    • Promotes code extensibility and scalability

    • Facilitates...

  • Answered by AI
  • Q2. Why do you want to join ATOS?
  • Ans. 

    I want to join ATOS because of their reputation for innovation and their commitment to employee growth and development.

    • ATOS is known for its innovative solutions in the software development industry.

    • I am impressed by ATOS's focus on employee growth and development through training programs and career advancement opportunities.

    • ATOS has a strong reputation for delivering high-quality software solutions to its clients.

    • I b...

  • Answered by AI

Interview Preparation Tips

Round: Technical Interview
Experience: He asked about technical topics and I gave answer with example.
Tips: Be ready with what you have written in CV with real scenario.

Round: HR Interview
Experience: She asked about reason to join, why leaving previous comp.etc
Tips: Explain your ambition and this company will provide me opportunities to fulfill those. Be realstic in answer. Should know about the company.

Interview Questionnaire 

8 Questions

  • Q1. Pl/sql
  • Q2. C programs
  • Q3. Switch case programs
  • Q4. Optimizing them again
  • Q5. Java
  • Q6. About yourself
  • Q7. If i would comply with all norms and conditions of company
  • Q8. As to where i see myself and what would differentiate me in next few years
  • Ans. 

    I see myself as a senior software engineer leading innovative projects and mentoring junior developers.

    • Continuously improving my technical skills through training and certifications

    • Taking on more leadership responsibilities within the team

    • Contributing to open-source projects to expand my network and knowledge

    • Mentoring junior developers to help them grow in their careers

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Indeed, being a person known for my communication skills in college days wished to have a resume, setting me out of the queue. It was not easy though ,as to write something so brief yet which had a strong impact on others. Take help from your teachers, the one taking your communicative skills classes.
Tips: The most important of all,,Take at most attention to what you platter on someone for the first time. No one wants a dull person working in adding on nothing but pounds on themselves. Showcase the best of you....

Round: Test
Experience: Elitmus, it's really tough to crack. Especially the Reasoning, try and focus to prepare as if to prepare for an MBA admission. The level would be no lessor than that.
Tips: One needs to work real hard to compete. That's the only option. It's the only way you had to get on the first step correctly.
Duration: 120 minutes
Total Questions: 60

Round: Group Discussion
Experience: Good ,as always. Was bit nervous, after seeing such a crowd and as it was my first off-campus experience . People were friendly and only ladies from my company who were not very old but enough to judge one by just looking at them. They were closely monitoring each and every activity in there.
Tips: Be yourself, Don't panic at all. You just need to stick on your point of  view and never ever contradict any of your statement.
Duration: 15 minutes

Round: Technical Interview
Experience: Had two technical rounds, the first one which went about 1hr 30 mins. Many questions starting from C to Java. In-fact it's better to say the lady wanted to know all what i have done in college. Was even asked about my last semester results and project.
Tips: No way out, just be prepared to the level of any possible question one can ask.

Round: HR Interview
Experience: The HR was busy going through all papers he had. Even not looking at me for once. But i went on answering even to smallest he asked or confirmed. It was good overall but different as to relate someone not even listening you.
Tips: Go on with a good pitch. Using the good highlights from your life and yourself.

General Tips: Never loose heart if you are rejected anytime. As it's for the best, believe me.
Skill Tips: Prepare things well and before time. Try to main a set of handout which would really be helpful while you travelling from one place to another.
Skills: communication , technical, thought process
College Name: GANDHI INSTITUTE OF ENGINEERING AND TECHNOLOGY
Motivation: Being placed during on campus, but not satisfied with package and what i was offered. Came to a place like Bangalore from GIET, Gunupur where life is so fast. It was not easy, mind you a lot people around would de motivate you. But just don't get affected easily ,as to this is what my experience all over this tells. 
I was just stunned when i saw the official website of CGI.
Funny Moments: Was not really funny but would share ,as i smile to those now. Not being selected by TCS and my roommate, girls in hostel making fun of  the optimistic approach i had with life.

Interview Preparation Tips

Round: Group Discussion
Tips: Be confident and speak relevant points

Round: Technical Interview
Experience: It was 2 member panel who conducted the interview. The interview questions were centred around my prior work experience, my specialization and guess estimates about a hypothetical business scenario.
Tips: Have a couple of good questions to ask the panellist when they ask you.

Round: Technical Interview
Experience: This interview was conducted by the head of a business unit. The questions was mainly about my prior work experience. This interview more detailed and serious in manner.

Round: HR Interview
Experience: This round was conducted by a senior HR manager. This round was more about my fit in the organization.

Skills: Business Logic , Communication Skills, Analytical Skills
College Name: KJ SOMAIYA INSTITUTE OF MANAGEMENT STUDIES AND RESEARCH

Interview Preparation Tips

Round: Test
Experience: In the first round there was an online test. Questions were from aptitude, general English and a simple code( very simple if you have programming skills).
Tips: It was purely a knowledge based round so everything depends on your preparation level and a bit confidence.

Round: Technical Interview
Experience: In technical round interview the process was like this...
I entered in room and greeted interviewer and he asked me to sit down. I handed over my resume to him. His first question was tell me about yourself. Then my projects. After that he came on programming, He asked me very basic concept about C++. Questions were like what is polymorphism, What is encapsulation. He also asked program of fibonacci series. After all these question he again looked at my resume and asked me 'why your CGPA is low?' I said that when i was in my first year i had interest in electronics but later when i encountered with programming i decided to have my career in this field so i could not concentrate on my core subjects.
Tips: C++ is '''''must''''' for Virtusa if you are from electronics . I didn't know data structure but c++ was on my fingers. Answer question with confidence.

Round: HR Interview
Experience: HR interview was really cool. Interview asked me about myself, my family, real life applications of my project. After that he came on real stuff. He asked question like why do you want to join virtusa? I said virtusa is this .. virtusa is this.....and many more..and in last i said this is i want to join virtusa. Next question was ' what do think about dowry?'. At first i was surprised to hear this question but i realized that interview only want to check my ability to speak on random topic. I answered the question by criticizing dowry and he was pleased to hear my answer. After one or two general HR question like location preference , he told me that your interview is over please wait outside for result. It was really nice to meet you . Thank you.
Tips: Never stop speaking in HR interview. They only check your ability to speak on random topics and their general HR question. I was continuously speaking ...please do not bother about grammar while speaking ...just speak with confidence(relevant).

General Tips: prepare c , c++ and ability to speak in front of interviewer.
Skills: Basic Coding, Aptitude, 1)communication
College Name: NIT Jalandhar

Interview Preparation Tips

Round: Test
Experience: Quite easy..It contains mcq and one programming question. MCQ covers databases,sql,software testing,c++
Tips: You can easily pass the test,no need to worry

Round: Interview
Experience: Questions are among databases and java,they will ask u fav subj and asks questions in that
Tips: Through with ur fav subject..be confident, simple anad basic questions,try to solve secreening test question using java language

Round: Interview
Experience: Its better to say technical only,the hr also asks about test pattren.programming question.then normal HR questions
Tips: It better to do some research about the company,overall it's easy and cake walk for those who are strong in java and databases

General Tips: CSE guys can easily clear that test and interview..without any hesitattion
Skills: Java,databases, SQL, C, General Aptitude
College Name: NIT Warangal
Motivation: Virtusa is emerging company
Funny Moments: In interview they asked about my girl friend,her name andwhen ur are going to marry. answer them in a funny way with smile in your face

I applied via Naukri.com and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Question were on c and Linux mainly , basic understanding of concepts OS level TCP and UDP protocol.

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics should be strong enough they check that
Eagerness to learn new things expected from interviewing
Brush up on the skills set what you have
Don't just go without preparation
Ask for onsite opportunity
Ask for work culture

I applied via Naukri.com and was interviewed before Oct 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Introduce yourself
  • Q2. Elaborate about the project undertaken

Interview Preparation Tips

Interview preparation tips for other job seekers - 1) Research for list of companies in your vicinity
2)Send resumes or details in careers in portal
3) Fill in information in social portal like naukri. Com
4) According to job description send resumes
5) Lastly, wait for interview call letter.

I applied via Naukri.com and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Introduce yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - 1) Research for list of companies in your vicinity
2) Send resumes or details in careers on portal
3) Fill in the information details in social portal (eg:naukri)
4) According, to job description send resumes
5) Lastly, wait for interview call letter.

Interview Questionnaire 

3 Questions

  • Q1. Basics questions regarding my project and about .net
  • Q2. Salary negotiation
  • Q3. Manger was giving me different scenarios of programming s

Interview Preparation Tips

Round: Resume Shortlist
Experience: I was having 1.7 yr experience and i was working on .net

Publicis Sapient Interview FAQs

How many rounds are there in Publicis Sapient Service Desk Engineer interview?
Publicis Sapient interview process usually has 4 rounds. The most common rounds in the Publicis Sapient interview process are Resume Shortlist, HR and Technical.

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Publicis Sapient Service Desk Engineer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Publicis Sapient Service Desk Engineer Salary
based on 7 salaries
₹3.5 L/yr - ₹5.7 L/yr
50% more than the average Service Desk Engineer Salary in India
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Publicis Sapient Service Desk Engineer Reviews and Ratings

based on 2 reviews

2.4/5

Rating in categories

1.0

Skill development

2.4

Work-life balance

3.1

Salary

2.4

Job security

1.7

Company culture

1.0

Promotions

2.4

Work satisfaction

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