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Cognizant
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Cognizant Service Desk Engineer Interview Questions and Answers
Cognizant Service Desk Engineer Interview Experiences
3 interviews found
Anonymous
I applied via Company Website and was interviewed in Nov 2024. There was 1 interview round.
Quant,verbal,reasoning
Abishek
It is the basic aptitude and maths problems
They given the title we have to prepare and speak for 5mins
(1 Question)
- Q1. About the role and skills
I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 4 interview rounds.
(1 Question)
- Q1. Self intro Test in your communucation skills
(1 Question)
- Q1. Questions based on servuce desk
(5 Questions)
- Q1. Where do you see yourself in 5 years?
- Ans.
In 5 years, I see myself as a senior Service Desk Engineer, leading a team and contributing to the growth of the company.
I plan to continue developing my technical skills and knowledge in the field of IT support.
I aim to take on more responsibilities and leadership roles within the company.
I hope to contribute to the growth and success of the company by providing excellent service and support to our clients.
I am open t...
- Q2. What is your family background?
- Ans.
My family background is diverse and multicultural.
My parents are from different countries and cultures, which has given me a unique perspective on the world.
I grew up speaking multiple languages and learning about different customs and traditions.
My family values education and hard work, which has motivated me to pursue a career in IT.
I have a close-knit family and we enjoy spending time together, whether it's travelin
- Q3. Share details of your previous job.
- Ans.
I worked as a Service Desk Engineer at XYZ Company.
Provided technical support to end-users via phone, email, and remote desktop
Resolved hardware and software issues for Windows and Mac systems
Managed Active Directory accounts and permissions
Created and updated knowledge base articles for common issues
Collaborated with other IT teams to resolve complex issues
- Q4. What are your strengths and weaknesses?
- Ans.
My strengths include problem-solving, communication, and adaptability. My weaknesses are sometimes being too detail-oriented and taking on too much responsibility.
Strengths: problem-solving (e.g. troubleshooting technical issues), communication (e.g. explaining technical concepts to non-technical users), adaptability (e.g. quickly adjusting to new technologies or processes)
Weaknesses: being too detail-oriented (e.g. sp...
- Q5. Tell me about yourself.
- Ans.
I am a service desk engineer with experience in troubleshooting and resolving technical issues.
I have a degree in computer science and have worked in the IT industry for 5 years.
I am skilled in using various help desk software and have experience in providing remote support.
I have excellent communication skills and can explain technical issues to non-technical users.
I am a quick learner and can adapt to new technologie
(1 Question)
- Q1. General document discussion
Interview Preparation Tips
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Service Desk Engineer Jobs at Cognizant
Interview questions from similar companies
I applied via Referral and was interviewed in Dec 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Basic concept question.
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 3 interview rounds.
Cocubes Test Task 1 is of Aptitude questions needs to be completed in Specific time interval and Task 2 is Essay Writing to be finished in Given interval
(1 Question)
- Q1. Are you ready to Relocate
- Ans. Yes I am relocate and flexible with any location
L1 Exam should be cleared L 1 exam is of multiple choice questions and completely related to Java J2Ee Spring
Interview Preparation Tips
I applied via Company Website and was interviewed in Dec 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Self introduction
Interview Preparation Tips
I appeared for an interview before Dec 2020.
(1 Question)
Round duration - 45 minutes
Round difficulty - Hard
All mcqs should answer with in time limit should have a lot of practice to solve in exam
- Q1.
Water Jug Problem Statement
You have two water jugs with capacities
XandYliters respectively, both initially empty. You also have an infinite water supply. The goal is to determine if it is possible to... - Ans.
The Water Jug Problem involves determining if a specific amount of water can be measured using two jugs of different capacities.
Start by considering the constraints and limitations of the problem.
Think about how the operations allowed can be used to reach the target measurement.
Consider different scenarios and test cases to come up with a solution.
Implement a function that takes the capacities of the jugs and the targe...
(1 Question)
Round duration - 60 minutes
Round difficulty - Easy
Easy and just basic questions very easy round
- Q1.
Matrix Multiplication Task
Given two sparse matrices
MAT1andMAT2of integers with dimensions 'N' x 'M' and 'M' x 'P' respectively, the goal is to determine the resulting matrix produced by their multipl... - Ans.
Implement a function to multiply two sparse matrices and return the resulting matrix.
Create a function that takes two sparse matrices as input and returns the resulting matrix after multiplication.
Iterate through the non-zero elements of the matrices to perform the multiplication efficiently.
Ensure to handle the sparse nature of the matrices to optimize the multiplication process.
Consider the constraints provided to en...
Interview Preparation Tips
Tip 1 : preapre core subjects
Tip 2 : be confident and answer clearly
Tip 3 : be strong with projects
Tip 1 : good projects in ml and ai
Tip 2 : practical experience
Skills evaluated in this interview
I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What is flexbox
- Ans.
Flexbox is a CSS layout module that allows for flexible and responsive web design.
Flexbox allows for easy alignment and positioning of elements within a container.
It uses a set of properties to define the layout, such as display: flex and flex-direction.
Flexbox is particularly useful for creating responsive designs that adapt to different screen sizes.
It can also be used in combination with other CSS layout modules, su...
Interview Preparation Tips
Skills evaluated in this interview
I applied via Campus Placement and was interviewed before May 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. It was for automotive domain. Mainly the questions were on automotive concept like CAN, UDS protocols, and tools of Vector company. Embedded c knowledge is must
- Q2. Embedded c knowledge is must
- Q3. Debugging skills are add on
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Aug 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. What is a bit
- Q2. What us the size of a bit
- Ans.
A bit is the smallest unit of digital information. It can have a value of either 0 or 1.
A bit is a binary digit, represented as either 0 or 1.
It is the basic unit of information used in computing and digital communications.
A group of 8 bits is called a byte.
The size of a bit is dependent on the architecture of the computer system.
- Q3. How many bits are there in C
- Ans.
C is a programming language and does not have a fixed number of bits.
C is a high-level programming language that can be compiled to run on different architectures with varying bit sizes.
The number of bits in C depends on the hardware architecture it is compiled for.
For example, C code compiled for a 32-bit architecture will have 32-bit integers, while code compiled for a 64-bit architecture will have 64-bit integers.
Interview Preparation Tips
Skills evaluated in this interview
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Cognizant Service Desk Engineer Interview Process
based on 4 interviews
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Cognizant Service Desk Engineer Reviews and Ratings
based on 5 reviews
Rating in categories
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Chennai
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Not Disclosed
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