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Cognizant
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Cognizant Service Desk Engineer Interview Questions and Answers
Cognizant Service Desk Engineer Interview Experiences
3 interviews found
I applied via Company Website and was interviewed in Nov 2024. There was 1 interview round.
Quant,verbal,reasoning
Abishek
It is the basic aptitude and maths problems
They given the title we have to prepare and speak for 5mins
(1 Question)
- Q1. About the role and skills
I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 4 interview rounds.
(1 Question)
- Q1. Self intro Test in your communucation skills
(1 Question)
- Q1. Questions based on servuce desk
(5 Questions)
- Q1. Where do you see yourself in 5 years?
- Ans.
In 5 years, I see myself as a senior Service Desk Engineer, leading a team and contributing to the growth of the company.
I plan to continue developing my technical skills and knowledge in the field of IT support.
I aim to take on more responsibilities and leadership roles within the company.
I hope to contribute to the growth and success of the company by providing excellent service and support to our clients.
I am open t...
- Q2. What is your family background?
- Ans.
My family background is diverse and multicultural.
My parents are from different countries and cultures, which has given me a unique perspective on the world.
I grew up speaking multiple languages and learning about different customs and traditions.
My family values education and hard work, which has motivated me to pursue a career in IT.
I have a close-knit family and we enjoy spending time together, whether it's travelin...
- Q3. Share details of your previous job.
- Ans.
I worked as a Service Desk Engineer at XYZ Company.
Provided technical support to end-users via phone, email, and remote desktop
Resolved hardware and software issues for Windows and Mac systems
Managed Active Directory accounts and permissions
Created and updated knowledge base articles for common issues
Collaborated with other IT teams to resolve complex issues
- Q4. What are your strengths and weaknesses?
- Ans.
My strengths include problem-solving, communication, and adaptability. My weaknesses are sometimes being too detail-oriented and taking on too much responsibility.
Strengths: problem-solving (e.g. troubleshooting technical issues), communication (e.g. explaining technical concepts to non-technical users), adaptability (e.g. quickly adjusting to new technologies or processes)
Weaknesses: being too detail-oriented (e.g. sp...
- Q5. Tell me about yourself.
- Ans.
I am a service desk engineer with experience in troubleshooting and resolving technical issues.
I have a degree in computer science and have worked in the IT industry for 5 years.
I am skilled in using various help desk software and have experience in providing remote support.
I have excellent communication skills and can explain technical issues to non-technical users.
I am a quick learner and can adapt to new technologie...
(1 Question)
- Q1. General document discussion
Interview Preparation Tips
Interview questions from similar companies
Sayan Dey
I applied via Naukri.com and was interviewed in Nov 2019. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Why are you looking for the job change?
- Ans.
I'm seeking new challenges and opportunities for growth that align with my career goals and aspirations.
Desire for professional growth: I'm looking to expand my skill set and take on more leadership responsibilities.
Seeking a better cultural fit: My current company has a different work culture than what I thrive in; I value collaboration and innovation.
Interest in new technologies: I'm excited about working with cuttin...
- Q2. Relevant technical questions, as per my current technology
Interview Preparation Tips
What people are saying about Cognizant
I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. They asked about dbms questions in the form of table formate
- Q2. They asked code for some python program
Interview Preparation Tips
I applied via LinkedIn and was interviewed before Jul 2021. There were 2 interview rounds.
Easy logical questions
basic quant
Easy level coding questions
Counting frequency of alphabets
Interview Preparation Tips
Hoisting
Interview Questionnaire
5 Questions
- Q1. Basic telephone round probably around 3 times
- Q2. About ourself and past experience
- Q3. And they really see if we are interested or not, nothing technical
- Q4. Telephone technical interview
- Q5. My role is pega developer so questions are on pega
Interview Preparation Tips
Experience: Asked each and every aspect in pega
Senior Software Engineer Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 19 May 2021
I applied via Walk-in and was interviewed before May 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. What is C++
- Ans.
C++ is a high-level programming language used for developing system software, application software, device drivers, and video games.
C++ is an extension of the C programming language.
It supports object-oriented programming concepts like classes, inheritance, polymorphism, and encapsulation.
C++ is used in developing operating systems, browsers, databases, and other software applications.
It is known for its performance an...
- Q2. What is Link List
- Ans.
A data structure that stores a sequence of elements in a linear order.
Consists of nodes that contain data and a pointer to the next node.
Can be singly linked or doubly linked.
Used for implementing stacks, queues, and hash tables.
Example: Singly linked list - 1 -> 2 -> 3 -> null
Example: Doubly linked list - null <- 1 <-> 2 <-> 3 -> null
Interview Preparation Tips
Skills evaluated in this interview
I applied via Campus Placement and was interviewed before Jun 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Simple program
- Q2. I wrote a simple program in C
Interview Preparation Tips
I applied via Job Portal and was interviewed before Dec 2019. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. First they ask basic questions like HTML SQL Java.
Interview Preparation Tips
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Overall Interview Experience Rating
based on 4 interview experiences
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