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Team Computers Service Desk Engineer Interview Questions and Answers

Updated 17 May 2024

Team Computers Service Desk Engineer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Are you ready for taking challenges
  • Q2. I am ready for facing challenges
  • Q3. What is SLA and TAT rules?
  • Ans. 

    SLA stands for Service Level Agreement and TAT stands for Turnaround Time. SLA defines the level of service expected by the customer, while TAT is the time taken to complete a task.

    • SLA is a contract between a service provider and a customer that outlines the level of service expected.

    • TAT is the time taken to complete a task or resolve an issue.

    • SLA rules specify the response time, resolution time, and other service-rela...

  • Answered by AI
  • Q4. How to solve any integratedbweb cam failure on laptop, please state troubleshooting
  • Ans. 

    To solve integrated webcam failure on laptop, troubleshoot by checking device manager, updating drivers, restarting laptop, checking physical connections.

    • Check device manager for any errors related to the webcam

    • Update webcam drivers from the manufacturer's website

    • Restart the laptop to see if the issue resolves

    • Check physical connections of the webcam to ensure it is properly connected

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Candidates should be ready to climb ladder from step 1 to any step 13 that is one of the top and should not choose or expect to reach step 13 in job process as this is constant learning process from basic to advanced so, there should be know shame or shy in going from beginning.🙏

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Naukri.com

Round 1 - Technical 

(2 Questions)

  • Q1. What can you tell me about SCCM technology?
  • Ans. 

    SCCM (System Center Configuration Manager) is a software management suite developed by Microsoft for managing large groups of computers running Windows OS.

    • SCCM allows for remote control, patch management, software distribution, operating system deployment, network access protection, and hardware and software inventory.

    • It helps organizations to manage their IT infrastructure more efficiently and securely.

    • SCCM integrates...

  • Answered by AI
  • Q2. What is Active Directory and how does it function?
  • Ans. 

    Active Directory is a directory service developed by Microsoft for Windows domain networks.

    • Centralized database for managing network resources

    • Stores information about users, computers, groups, and more

    • Allows for authentication and authorization of users and computers

    • Enables administrators to manage and secure network resources

    • Supports features like Group Policy, LDAP, and Kerberos authentication

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Communication skills
  • Q2. Personal information about studies and family

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong technical skills are required.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are your strength and weaknesses?

Team Computers Interview FAQs

How many rounds are there in Team Computers Service Desk Engineer interview?
Team Computers interview process usually has 1 rounds. The most common rounds in the Team Computers interview process are One-on-one Round.
How to prepare for Team Computers Service Desk Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Team Computers. The most common topics and skills that interviewers at Team Computers expect are IT Service Desk, Service Desk, technical helpdesk, Incident management and Excel.
What are the top questions asked in Team Computers Service Desk Engineer interview?

Some of the top questions asked at the Team Computers Service Desk Engineer interview -

  1. How to solve any integratedbweb cam failure on laptop, please state troubleshoo...read more
  2. What is SLA and TAT rul...read more
  3. I am ready for facing challen...read more

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Team Computers Service Desk Engineer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Team Computers Service Desk Engineer Salary
based on 39 salaries
₹2 L/yr - ₹3.8 L/yr
7% less than the average Service Desk Engineer Salary in India
View more details

Team Computers Service Desk Engineer Reviews and Ratings

based on 9 reviews

3.7/5

Rating in categories

4.6

Skill development

3.7

Work-life balance

3.7

Salary

3.6

Job security

3.7

Company culture

3.4

Promotions

3.6

Work satisfaction

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