NTT Data Senior Representative Interview Questions and Answers

Q1. Self Introduction
Add your answer
Q2. About Experience
Add your answer

Q1. Self Introduction
Add your answer
Q2. About Experience
Add your answer
Q3. Weakness and Strength
Add your answer

Typing Test and a mock chat

Q1. Tell me about urself
Ans. 
I am a dedicated and empathetic customer service representative with a passion for helping others.
• I have over 5 years of experience in customer service roles

• I excel at problem-solving and conflict resolution

• I am a great communicator and enjoy working in a team environment
Answered by AI
Add your answer
Q2. Tell me about ur college days
Ans. 
My college days were filled with new experiences, friendships, and academic challenges.
• Studied hard to maintain good grades

• Participated in extracurricular activities like debate club and volunteering

• Made lifelong friends through dorm life and group projects

• Balanced social life with academic responsibilities
Answered by AI
Add your answer

Q1. Personal details
Add your answer
Q2. Professional experience
Add your answer

Q1. Tell me about yourself.
Add your answer
Q2. Why do you want to join wipro?
Add your answer
Q3. What do you know about customer service representatives?
Ans. 
Customer service representatives are professionals who interact with customers to provide information, handle complaints, and process orders.
• Customer service representatives are responsible for addressing customer inquiries and resolving issues.

• They often work in call centers, retail stores, or online platforms.

• Good communication skills, patience, and problem-solving abilities are essential for this role.

• Examples of ta...read more
Answered by AI
View 1 more answer

Q1. Self introduction
Add your answer

Versant test which was taken online

Q1. A round with the ops manager
Add your answer

Q1. This is general intr round where they goes through your resume. and evaluate your communication regarding English. If they find your suitable candidate for the role then they let you in other rounds
Add your answer

Where they will conduct typing test as you have to work as customer representative, need to type 35+ wpm is must

Q1. Why did choose this job
Add your answer

Q1. What's the difference between empathy and sympathy?
Add your answer

Q1. Tell me about yourself.
Add your answer
Q2. What's the difference between empathy and sympathy?
Add your answer