NatWest BPO 1 Interview Questions and Answers

Q1. Asking questions
Add your answer
Q2. Introduce yourself
Add your answer

Q1. Normal introduction from the interviewee
Add your answer
Q2. 1. Brief introduction 2. Qualifications 3. Family background 4. Why do you want to join bpo? 5. Why do you think we should hire you?
Add your answer
Q3. 1. Why you have interest in private sector?
Add your answer
Q4. 1. If done bcom, bsc, bca-- why didn't you chose to go in that particular sector
Add your answer
Q5. Are you okay with night shifts?
Add your answer

Easy questions -- reasoning
Writing a paragraph on given topic

Q1. Your introduction in the starting
Add your answer
Q2. Your interest, where do you live
Add your answer
Q3. Are you comfortable with night shifts
Add your answer
Q4. HR will give a passage to read and then you have to make him/her understand the conclusion of that paragraph
Add your answer

Q1. Tell me about yourself
Ans. 
I am a dedicated and detail-oriented professional with experience in customer service and problem-solving skills.
• Customer service experience in a call center setting

• Strong communication skills

• Ability to multitask and prioritize tasks effectively

• Experience in resolving customer complaints and issues

• Proficient in using CRM software and Microsoft Office applications
Answered by AI
Add your answer
Q2. Tell me about your college life
Ans. 
I was actively involved in various extracurricular activities and maintained a good balance between academics and personal growth.
• Participated in college sports teams and cultural events

• Held leadership positions in student organizations

• Maintained a high GPA while pursuing internships and part-time jobs
Answered by AI
Add your answer

Social media advantage disadvantage

Q1. Tell about your family background
Ans. 
I come from a close-knit family with parents who have always supported and encouraged me.
• Parents have always been supportive

• Close-knit family

• Encouraging environment
Answered by AI
Add your answer
Q2. Tell about your previous work experience,what work doing
Ans. 
I have 2 years of experience working as a BPO Associate at XYZ company. I handled customer inquiries, resolved issues, and processed orders.
• Worked as a BPO Associate at XYZ company for 2 years

• Handled customer inquiries and resolved issues

• Processed orders and maintained customer satisfaction

• Utilized CRM software to track customer interactions
Answered by AI
Add your answer

Q1. That is assessment one is voice
Add your answer
Q2. Mail chat that is non voice process
Add your answer

Q1. Tell me about your self
Add your answer
Q2. Tell me anything about your native
Add your answer
Q3. Explain electronic commerce
Ans. 
Electronic commerce refers to the buying and selling of goods and services over the internet.
• Transactions conducted electronically on the internet

• Includes online shopping, electronic payments, online auctions, etc.

• Allows businesses and consumers to connect globally

• Examples: Amazon, eBay, PayPal
Answered by AI
Add your answer

Q1. Personal information
Add your answer
Q2. Background , Rotational shifts Hobbies
Ans. Family background, Night and Day shift, my hobbies
Answered Anonymously
Add your answer

Discuss topic on your own and speak for 5mins

Q1. Self introduction
Add your answer
Q2. Strength and weakness
Add your answer