Hexaware Technologies BPO Executive Interview Questions and Answers

Q1. What is permission set and profiles
Ans. 
Permission sets and profiles are used in Salesforce to control access to objects, fields, and records.
• Permission sets are used to grant additional permissions to specific users or groups beyond what is already defined in their profiles.

• Profiles are used to define the baseline permissions and settings for a user or group.

• Permission sets can be assigned to users in addition to their profile to give them access to specifi...read more
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Q2. Explain the End to End process of loan origination
Ans. 
Loan origination process involves application, underwriting, approval, and funding stages.
• Customer submits loan application with required documents

• Lender reviews application for completeness and accuracy

• Underwriting process assesses borrower's creditworthiness and risk

• Loan approval or denial decision is made based on underwriting results

• Funding stage involves disbursing approved loan amount to borrower
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60 mins aptitude and reasoning and java syntax questions

Introduction my self

Q1. Introduction my self and any have experience or tell about like u
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Q2. What is u name and tell about u r self
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Q3. Why u like a travelling
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Q4. My name is archana julolu completed degre this year and my father is labour my mother is housewife I have one brother he is studying in in intermediate
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Q5. Yes I love the travelling and I like very to go to a temples and ocean parks very like and enjoy lots of much
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Q1. Difference between Defect masking and Cascading
Ans. 
Defect masking occurs when a major defect hides a minor defect, while cascading is when one defect triggers multiple defects.
• Defect masking occurs when a major defect prevents the detection of a minor defect.

• Cascading is when one defect triggers a series of other defects.

• Defect masking can lead to overlooking important issues, while cascading can result in a chain reaction of defects.

• Example of defect masking: A critic...read more
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Q1. Test cases on eCommerce platform
Ans. 
Test cases for eCommerce platform
• Verify user can successfully add items to cart

• Test checkout process with different payment methods

• Check for proper error messages when entering invalid information

• Test search functionality for products

• Verify discounts and promotions are applied correctly
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Q1. Explanation the previous project.
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Q2. Rolls & responsibility.
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Q3. Defect tracking tool
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Q4. Assumption question
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Basic English Grammar

Q1. Previous job details
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Q1. Previous job details, expectations etc.
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