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Mojoboxx Executive Customer Service Representative Interview Questions and Answers for Experienced

Updated 27 Mar 2023

Mojoboxx Executive Customer Service Representative Interview Experiences for Experienced

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Give me self introduction
  • Q2. What was your experience?
  • Q3. Tell me about your family background.
Round 3 - One-on-one 

(2 Questions)

  • Q1. Previous experience details
  • Q2. What is customer Support?
  • Ans. 

    Customer support is the assistance provided to customers before, during, and after a purchase.

    • Customer support involves addressing customer inquiries, concerns, and complaints.

    • It includes providing product information, troubleshooting, and technical support.

    • Customer support can be provided through various channels such as phone, email, chat, and social media.

    • The goal of customer support is to ensure customer satisfacti...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Mojoboxx Executive Customer Service Representative interview:
  • customer care
Interview preparation tips for other job seekers - Just be confident and always answer in English, even if they ask you in Hindi.

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Useless, senseless & waste of time
  • Q2. Big waste of time even after a great interview
Round 2 - Assignment 

Cleared with ace, got great feedback from everyone

Interview Preparation Tips

Interview preparation tips for other job seekers - Never be dependent on shit firm like TCS, really had a great respect from them but after going through the interview process and listening to feedbacks from people within the organisation. Its nothing but a shit firm consuming people's blood at cheap salary. Nothing but bringing more insult to TATA.

Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.

Really wish I would've recorded the conversation.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduction about yourself
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction about yourself
  • Q2. Type pf work you done
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self introduction
Round 2 - Aptitude Test 

Versant test which was taken online

Round 3 - Technical 

(1 Question)

  • Q1. A round with the ops manager

Interview Preparation Tips

Interview preparation tips for other job seekers - Pathetic experience
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Interview begins with Assessment test. They check your grammar and ability to think.

Round 3 - HR 

(1 Question)

  • Q1. Ask basic questions. Like tell me something about yourself. Your experience and all

Interview Preparation Tips

Interview preparation tips for other job seekers - Applied for Amazon domestic process and got hired.
Interview process was not very difficult i would say. Hiring process begins with the assessment test. First you need to pass the test, they ask some fill in the blanks and then there was a secttion to rewrite the sentence in your own words and all that grammar stuff. Once you are done with the test you will get the of HR after few days.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Versant round through app

Round 3 - HR 

(1 Question)

  • Q1. Hobbies, topic to speak on
Round 4 - Case Study 

About previous experience, about projects knowledge

Interview experience
4
Good
Difficulty level
Hard
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself?
  • Ans. My self Tarundeep singh. I am born in Jaipur. I have 3 years of experience as sales executive expert. In my family there are four member mother,father and younger brother
  • Answered Anonymously
  • Q2. Why do you want to enter BPO sector?
  • Ans. I am only for experience Bpo sector
  • Answered Anonymously
  • Q3. Customer support
Round 2 - Assignment 

My self Tarundeep singh. I am born in Jaipur. I have 3 years of experience as sales executive expert. In my family there are four member mother,father and younger brother

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer support and Business to Business
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. They usually ask open ended questions like describe your routine , your favourite movie, role model etc.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Share your previous organization 's roles and Responsibilities
Round 3 - Technical 

(1 Question)

  • Q1. Share your difficult experience of your life.
Round 4 - Assignment 

Versant round typing check

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR Asked about your experience and your Introduction. Basically they check our communication skills.
Round 3 - Assignment 

Email Writing and Aptitute test.

Round 4 - One-on-one 

(1 Question)

  • Q1. This is a Manager round, He will ask your Introduction and your experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool and calm be real you will crack this interview.

Mojoboxx Interview FAQs

How many rounds are there in Mojoboxx Executive Customer Service Representative interview for experienced candidates?
Mojoboxx interview process for experienced candidates usually has 3 rounds. The most common rounds in the Mojoboxx interview process for experienced candidates are Resume Shortlist, HR and One-on-one Round.

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