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Mojoboxx Executive Customer Service Representative Interview Questions and Answers
Mojoboxx Executive Customer Service Representative Interview Experiences
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Executive Customer Service Representative Interview Questions & Answers
Anonymous
posted on 27 Mar 2023
Selected
I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Give me self introduction
- Q2. What was your experience?
- Q3. Tell me about your family background.
(2 Questions)
- Q1. Previous experience details
- Q2. What is customer Support?
- Ans.
Customer support is the assistance provided to customers before, during, and after a purchase.
Customer support involves addressing customer inquiries, concerns, and complaints.
It includes providing product information, troubleshooting, and technical support.
Customer support can be provided through various channels such as phone, email, chat, and social media.
The goal of customer support is to ensure customer satisfacti...
Interview Preparation Tips
- customer care
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Interview questions from similar companies
I applied via campus placement at Dr DY Patil Institute of Management and Research, Pune and was interviewed in Sep 2024. There were 3 interview rounds.
Aptitude consist of LR and Domain questions
Consist of LR and Domain
(4 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced sales professional with a proven track record of exceeding targets and building strong client relationships.
Over 5 years of sales experience in the pharmaceutical industry
Consistently met or exceeded sales targets by 20% each quarter
Built and maintained strong relationships with key clients such as hospitals and clinics
Skilled in cold calling, networking, and presenting product information effectively
- Q2. SIP related questions
- Q3. What is accounting
- Ans.
Accounting is the process of recording, summarizing, analyzing, and reporting financial transactions of a business.
Involves recording financial transactions
Summarizing financial data in financial statements
Analyzing financial information to make business decisions
Reporting financial results to stakeholders
Examples: preparing balance sheets, income statements, cash flow statements
- Q4. Accounting principles
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Amazon
Anonymous
posted on 19 Jun 2024
Selected
I applied via Job Fair and was interviewed in May 2024. There were 2 interview rounds.
(2 Questions)
- Q1. What do you want to work for our company?
- Ans. I'm excited about working for this company because of its excellent reputation in the industry. I believe that working for well respect and established organisation will give me access to opportunities and experience that will help me grow my career.
- Q2. Why do you want this job?
- Ans. I am applying for this job because I believe it offers the perfect opportunity for me to utilizes my skills and experience to contribute effectively.
(2 Questions)
- Q1. Why do you want this?
- Ans. I am genuinely excited about this job because it aligns perfectly with my career aspirations and personal interest.
- Q2. What are your greatest strengths?
- Ans. My greatest strengths is my ability to exel in highly pressurized situation.
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Teleperformance
Anonymous
posted on 2 Sep 2024
Selected
I applied via Referral and was interviewed in Aug 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Basic introduction about yourself
- Q2. Like how did you heard about to etc
(2 Questions)
- Q1. Operation round
- Q2. Mock call test etc
Amcat and versent test which is very basic
Interview Preparation Tips
I applied via Referral and was interviewed in Sep 2024. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself
- Ans.
Experienced sales professional with a proven track record of exceeding targets and building strong client relationships.
Over 5 years of sales experience in the pharmaceutical industry
Consistently met or exceeded sales targets by 20% each quarter
Built and maintained strong relationships with key clients, resulting in repeat business and referrals
(1 Question)
- Q1. Tell me about your previous experience
- Ans.
I have 5 years of experience in sales, including B2B and B2C sales roles.
Worked as a Sales Representative for XYZ Company for 3 years
Successfully met and exceeded sales targets consistently
Developed strong relationships with clients and increased customer retention rates
Trained new sales team members on product knowledge and sales techniques
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Useless, senseless & waste of time
- Q2. Big waste of time even after a great interview
Cleared with ace, got great feedback from everyone
Interview Preparation Tips
Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.
Really wish I would've recorded the conversation.
Customer Service Representative Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 13 May 2024
I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. Why do you want to be a call center agent
Customer Service Representative Interview Questions & Answers
Accenture
Anonymous
posted on 11 Sep 2024
(2 Questions)
- Q1. Personal details
- Q2. Professional experience
(3 Questions)
- Q1. Tell me about yourself.
- Q2. Why do you want to join wipro?
- Q3. What do you know about customer service representatives?
- Ans.
Customer service representatives are professionals who interact with customers to provide information, handle complaints, and process orders.
Customer service representatives are responsible for addressing customer inquiries and resolving issues.
They often work in call centers, retail stores, or online platforms.
Good communication skills, patience, and problem-solving abilities are essential for this role.
Examples of ta...
Interview Preparation Tips
(1 Question)
- Q1. Self introduction
Versant test which was taken online
(1 Question)
- Q1. A round with the ops manager
Interview Preparation Tips
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