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Mikky Publication Customer Care Executive Interview Questions and Answers

Updated 30 Jun 2024

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Customer Care Executive Interview Questions

user image Anonymous

posted on 30 Jun 2024

Interview experience
1
Bad
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Nothing to say they just need good communication
  • Q2. Negotiation in salary , they want candidates who can.work. tirelessly in 15-20k. Hr is too biased, company has given her iphone and 50k above salary, by which s...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go on.this company

HR is rude and company is totally fake, they don't know how to treat employees.

Worst company ever

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2024.

1 Interview Round

1

One-on-one Round (4 Questions)

  • Q1. What is a Business Process Outsourcing (BPO)?
  • Q2. What motivates you to pursue this job?
  • Q3. How much salary did you expect?
  • Q4. What are the main kpi in bpo

Interview Preparation Tips

Interview preparation tips for other job seekers - Put in diligent effort, as hard work consistently yields rewards.
Interview experience
4
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Nov 2024.

3 Interview Rounds

1

Group Discussion Round

Group discussion is the best.

2

HR Round (2 Questions)

  • Q1. What is your responsibility
  • Q2. I will the best product
3

One-on-one Round (2 Questions)

  • Q1. What is the best time
  • Q2. What is the fascible
Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Nov 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. Why should I hire you
2

Aptitude Test Round

A customer service aptitude test is a standardized assessment designed to evaluate a candidate's suitability for customer service roles. It assesses a range of skills and traits crucial for providing excellent customer support.

Interview experience
4
Good
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024.

2 Interview Rounds

1

Assignment Round

Short-answer questions, story-based questions, and aptitude tests:

2

Coding Test Round

The second round was more in-depth and rigorous than the first interview. It involved meeting with different team members, and may have included technical tests, assessments, or task-based simulations.

Interview Preparation Tips

Interview preparation tips for other job seekers - Create a plan: Before you start looking for a job, make a plan and set goals.

Be strategic: Focus on quality over quantity. Make a list of potential employers and only apply to positions you're excited about.

Research: Research companies in your industry and how they align with what you want in an employer.

Prepare: Prepare for interview questions by reviewing common ones and how to respond to them.

Network: Networking can be a big help to job seekers.
Interview experience
3
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Flexibility and able to work in night shift

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to have good articulation capabilities
Interview experience
1
Bad
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about social media
  • Q2. Tell me about the movie that you recently watched

Interview Preparation Tips

Interview preparation tips for other job seekers - One of the worst interview process. They don't let us know the results. Just doing interview to fullfill their targets. Will take interview for just corporate formality
Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. INTRODUCE YOURSELF
  • Q2. QUESTIONS REGARING RBI GUIDELINES, MARKET CAPITALISATION ,BASIC BANKING TERMS
2

Aptitude Test Round

MATHS, REASONING , PERSONALITY TEST

3

HR Round (1 Question)

  • Q1. ABOUT THE COMPANY
Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. About qualification
  • Q2. About experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Try Trr still u succeed
Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Who was your ideal person

Mikky Publication Interview FAQs

How many rounds are there in Mikky Publication Customer Care Executive interview?
Mikky Publication interview process usually has 1 rounds. The most common rounds in the Mikky Publication interview process are One-on-one Round.
What are the top questions asked in Mikky Publication Customer Care Executive interview?

Some of the top questions asked at the Mikky Publication Customer Care Executive interview -

  1. Negotiation in salary , they want candidates who can.work. tirelessly in 15-20k...read more
  2. Nothing to say they just need good communicat...read more

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