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Mercer Scrum Master Interview Questions and Answers

Updated 2 Nov 2021

Mercer Scrum Master Interview Experiences

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Scrum Master Interview Questions & Answers

user image Anonymous

posted on 2 Nov 2021

I applied via Recruitment Consultant and was interviewed in Oct 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Explain how Scrum Master in agile is same as Project Manager in waterfall ?
  • Ans. 

    Both roles involve managing the project, but the approach and responsibilities differ.

    • Both roles are responsible for ensuring the project is completed on time, within budget, and meets the requirements.

    • Scrum Master focuses on facilitating the Scrum process and removing impediments for the team.

    • Project Manager focuses on planning, organizing, and controlling the project.

    • Scrum Master is a servant-leader, while Project Ma...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Senior leadership is old fashioned when it comes to agile. They still expect the answers with respect to waterfall

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - Technical 

(6 Questions)

  • Q1. Introduce yourself
  • Ans. 

    Experienced Scrum Master with a background in software development and a passion for facilitating team collaboration and continuous improvement.

    • Over 5 years of experience as a Scrum Master in various software development teams

    • Certified Scrum Master (CSM) with strong knowledge of Agile principles and practices

    • Facilitated daily stand-up meetings, sprint planning, sprint reviews, and retrospectives

    • Worked closely with Prod...

  • Answered by AI
  • Q2. Whats the team size you handle and how do you manage team in a sprint
  • Ans. 

    I handle a team of 7 members and manage them by facilitating daily stand-ups, sprint planning, retrospectives, and removing impediments.

    • Facilitate daily stand-ups to keep the team aligned and focused on sprint goals

    • Lead sprint planning meetings to prioritize tasks and set achievable goals

    • Conduct retrospectives to reflect on what went well and what can be improved for the next sprint

    • Remove impediments that are blocking ...

  • Answered by AI
  • Q3. Explain difference between scrum and kanban
  • Ans. 

    Scrum is time-boxed with fixed iterations, while Kanban is continuous flow with no fixed time-boxes.

    • Scrum has fixed iterations called sprints, while Kanban has no fixed time-boxes.

    • Scrum focuses on completing a set amount of work within a sprint, while Kanban focuses on continuous delivery of work.

    • Scrum limits work in progress by setting a sprint goal, while Kanban limits work in progress based on capacity and flow.

    • Scru...

  • Answered by AI
  • Q4. State various conflicts you resolved as a scrum master within your tea.
  • Ans. 

    Resolved conflicts related to task prioritization, communication issues, and team member disagreements.

    • Facilitated discussions to prioritize tasks based on business value and team capacity.

    • Addressed communication breakdowns by encouraging open dialogue and active listening.

    • Mediated conflicts between team members by helping them understand each other's perspectives.

    • Implemented team agreements and ground rules to prevent...

  • Answered by AI
  • Q5. Explain with example the various kinds of risks you managed in a sprint.
  • Ans. 

    Managed risks in sprints by identifying, assessing, and mitigating potential issues to ensure successful delivery.

    • Identified potential risks at the beginning of the sprint through team discussions and retrospectives

    • Assessed the impact and likelihood of each risk to prioritize mitigation efforts

    • Mitigated risks by implementing proactive measures such as adjusting sprint scope or increasing communication

    • Example: Identifie...

  • Answered by AI
  • Q6. What are KPIs and which ones do you use in your project
  • Ans. 

    KPIs are Key Performance Indicators used to measure the success of a project. Examples include velocity, sprint burndown, and team happiness.

    • KPIs are metrics used to evaluate the performance and success of a project

    • Common KPIs in Agile projects include velocity, sprint burndown, and team happiness

    • KPIs help teams track progress, identify areas for improvement, and make data-driven decisions

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. How to calculate Average Velocity
  • Ans. 

    Average Velocity is calculated by summing up the total story points completed in a sprint and dividing it by the number of sprints.

    • Sum up the total story points completed in a sprint

    • Divide the total story points by the number of sprints

    • The result is the Average Velocity

  • Answered by AI
  • Q2. How to transform Waterfall Into Agile
  • Ans. 

    Transforming Waterfall into Agile involves shifting from a sequential to iterative approach, focusing on collaboration and adaptability.

    • Educate team members on Agile principles and practices

    • Break down project into smaller, manageable tasks

    • Implement regular feedback loops and retrospectives

    • Encourage collaboration and communication among team members

    • Adapt and iterate based on feedback and changing requirements

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Technical 

(5 Questions)

  • Q1. ROAM matrix and risk mitigation approach
  • Q2. Difference between DOR, DOD And acceptance criteria
  • Ans. 

    DOR defines what needs to be done, DOD defines when it is done, and acceptance criteria defines how it is done.

    • Definition of Ready (DOR) specifies when a product backlog item is ready to be worked on

    • Definition of Done (DOD) specifies the criteria that a product increment must meet to be considered complete

    • Acceptance criteria are specific conditions that a product or feature must meet to be accepted by the stakeholders

    • D...

  • Answered by AI
  • Q3. Situational questions on team management
  • Q4. Situational questions on conflict management
  • Q5. Release management and planning

Interview Preparation Tips

Interview preparation tips for other job seekers - Know the basics and you will be good. Go thoroughly through the job description.

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. How would you sell agile to a customer
  • Ans. 

    Agile helps deliver value faster and adapt to changing requirements. Here's how it benefits you:

    • Agile allows for continuous feedback and improvement

    • Agile enables faster time-to-market

    • Agile promotes collaboration and transparency

    • Agile reduces risk and increases predictability

    • Agile delivers value in small increments

    • Agile allows for flexibility and adaptability to changing requirements

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be your self .. Answer intuitively have a presence of mind.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Company Website and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Why do we need scrum master
  • Q2. Restrospective patterns
Round 2 - Technical 

(2 Questions)

  • Q1. What coaching and mentering
  • Q2. How would you explain agile to you mom
Round 3 - Waiting 

(1 Question)

  • Q1. Waiting on client round

Interview Preparation Tips

Interview preparation tips for other job seekers - Self study and scenarios based
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. What are agile methodologies ?
  • Ans. 

    Agile methodologies are a set of principles and practices that promote iterative development, collaboration, and flexibility in project management.

    • Focus on delivering working software in short iterations

    • Embrace changing requirements throughout the project

    • Encourage frequent communication and collaboration within teams

    • Promote self-organizing teams to make decisions

    • Use feedback loops to continuously improve the process

    • Exa

  • Answered by AI
  • Q2. How to make dash board presentation
  • Ans. 

    To create a dashboard presentation, gather relevant data, choose appropriate visualization tools, design a clear layout, and regularly update the information.

    • Gather relevant data and metrics to be displayed on the dashboard

    • Choose appropriate visualization tools such as charts, graphs, and tables

    • Design a clear and easy-to-understand layout for the dashboard

    • Regularly update the information on the dashboard to keep it cur

  • Answered by AI
  • Q3. How to make a sprint
  • Ans. 

    To make a sprint, plan the work, set goals, allocate resources, and track progress.

    • Start by defining the sprint goal and scope

    • Break down the work into tasks and estimate the effort required

    • Allocate resources and assign tasks to team members

    • Set a timeline for the sprint and create a sprint backlog

    • Hold daily stand-up meetings to track progress and address any issues

    • Review and demo the completed work at the end of the spr

  • Answered by AI
  • Q4. How do you manage a new team member

Interview Preparation Tips

Interview preparation tips for other job seekers - Study well before interview.

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - Technical 

(6 Questions)

  • Q1. Introduce yourself
  • Ans. 

    Experienced Scrum Master with a background in software development and a passion for facilitating team collaboration and continuous improvement.

    • Over 5 years of experience as a Scrum Master in various software development teams

    • Certified Scrum Master (CSM) with strong knowledge of Agile principles and practices

    • Facilitated daily stand-up meetings, sprint planning, sprint reviews, and retrospectives

    • Worked closely with Prod...

  • Answered by AI
  • Q2. Whats the team size you handle and how do you manage team in a sprint
  • Ans. 

    I handle a team of 7 members and manage them by facilitating daily stand-ups, sprint planning, retrospectives, and removing impediments.

    • Facilitate daily stand-ups to keep the team aligned and focused on sprint goals

    • Lead sprint planning meetings to prioritize tasks and set achievable goals

    • Conduct retrospectives to reflect on what went well and what can be improved for the next sprint

    • Remove impediments that are blocking ...

  • Answered by AI
  • Q3. Explain difference between scrum and kanban
  • Ans. 

    Scrum is time-boxed with fixed iterations, while Kanban is continuous flow with no fixed time-boxes.

    • Scrum has fixed iterations called sprints, while Kanban has no fixed time-boxes.

    • Scrum focuses on completing a set amount of work within a sprint, while Kanban focuses on continuous delivery of work.

    • Scrum limits work in progress by setting a sprint goal, while Kanban limits work in progress based on capacity and flow.

    • Scru...

  • Answered by AI
  • Q4. State various conflicts you resolved as a scrum master within your tea.
  • Ans. 

    Resolved conflicts related to task prioritization, communication issues, and team member disagreements.

    • Facilitated discussions to prioritize tasks based on business value and team capacity.

    • Addressed communication breakdowns by encouraging open dialogue and active listening.

    • Mediated conflicts between team members by helping them understand each other's perspectives.

    • Implemented team agreements and ground rules to prevent...

  • Answered by AI
  • Q5. Explain with example the various kinds of risks you managed in a sprint.
  • Ans. 

    Managed risks in sprints by identifying, assessing, and mitigating potential issues to ensure successful delivery.

    • Identified potential risks at the beginning of the sprint through team discussions and retrospectives

    • Assessed the impact and likelihood of each risk to prioritize mitigation efforts

    • Mitigated risks by implementing proactive measures such as adjusting sprint scope or increasing communication

    • Example: Identifie...

  • Answered by AI
  • Q6. What are KPIs and which ones do you use in your project
  • Ans. 

    KPIs are Key Performance Indicators used to measure the success of a project. Examples include velocity, sprint burndown, and team happiness.

    • KPIs are metrics used to evaluate the performance and success of a project

    • Common KPIs in Agile projects include velocity, sprint burndown, and team happiness

    • KPIs help teams track progress, identify areas for improvement, and make data-driven decisions

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. How to calculate Average Velocity
  • Ans. 

    Average Velocity is calculated by summing up the total story points completed in a sprint and dividing it by the number of sprints.

    • Sum up the total story points completed in a sprint

    • Divide the total story points by the number of sprints

    • The result is the Average Velocity

  • Answered by AI
  • Q2. How to transform Waterfall Into Agile
  • Ans. 

    Transforming Waterfall into Agile involves shifting from a sequential to iterative approach, focusing on collaboration and adaptability.

    • Educate team members on Agile principles and practices

    • Break down project into smaller, manageable tasks

    • Implement regular feedback loops and retrospectives

    • Encourage collaboration and communication among team members

    • Adapt and iterate based on feedback and changing requirements

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Technical 

(5 Questions)

  • Q1. ROAM matrix and risk mitigation approach
  • Q2. Difference between DOR, DOD And acceptance criteria
  • Ans. 

    DOR defines what needs to be done, DOD defines when it is done, and acceptance criteria defines how it is done.

    • Definition of Ready (DOR) specifies when a product backlog item is ready to be worked on

    • Definition of Done (DOD) specifies the criteria that a product increment must meet to be considered complete

    • Acceptance criteria are specific conditions that a product or feature must meet to be accepted by the stakeholders

    • D...

  • Answered by AI
  • Q3. Situational questions on team management
  • Q4. Situational questions on conflict management
  • Q5. Release management and planning

Interview Preparation Tips

Interview preparation tips for other job seekers - Know the basics and you will be good. Go thoroughly through the job description.

Skills evaluated in this interview

Mercer Interview FAQs

How to prepare for Mercer Scrum Master interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Mercer. The most common topics and skills that interviewers at Mercer expect are Agile, Agile Methodology, Communication Skills, IT Project Management and IT Projects.

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