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Marriott International Guest Service Associate Interview Questions and Answers for Freshers

Updated 7 Oct 2024

Marriott International Guest Service Associate Interview Experiences for Freshers

1 interview found

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
-

I applied via LinkedIn and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Type of sushi you know
  • Ans. 

    I am familiar with various types of sushi such as nigiri, sashimi, maki, and temaki.

    • Nigiri - hand-pressed sushi rice topped with fish or other ingredients

    • Sashimi - thinly sliced raw fish or seafood served without rice

    • Maki - sushi rolls with seaweed on the outside and rice and fillings on the inside

    • Temaki - hand-rolled cones of seaweed filled with rice, fish, and vegetables

  • Answered by AI
  • Q2. Wine region you know
  • Ans. 

    I am familiar with the Napa Valley wine region in California.

    • Napa Valley is located in California and is known for its high-quality wines

    • The region is famous for its Cabernet Sauvignon, Chardonnay, and Merlot varietals

    • Napa Valley has over 400 wineries, including well-known ones like Robert Mondavi and Opus One

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Marriott International Guest Service Associate interview:
  • Pan Asian Japanese
Interview preparation tips for other job seekers - Be humble and knowledgeable

Guest Service Associate Jobs at Marriott International

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Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025.

Round 1 - HR 

(3 Questions)

  • Q1. Self introduction
  • Q2. Why you choose hotel industry
  • Q3. Why this hotel

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident believe in your self no matter what your saying...... Communication and eye contact is too important
Round 1 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Tell me about yourself.
Round 2 - One-on-one 
Round 3 - One-on-one 
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. What is your current job
  • Ans. 

    I am currently working as a customer service representative at a retail store.

    • Assisting customers with inquiries and purchases

    • Handling returns and exchanges

    • Providing information about products and promotions

  • Answered by AI

I appeared for an interview before Jan 2020.

Interview Questionnaire 

2 Questions

  • Q1. We know that you are working with us from last 4 years but now after we promote you to management level,how many years you will give to the company as we would be investing a lot on you and dont want you t...
  • Q2. How would you cope up with the team which is senior in experience and age but would be reporting to you?

Interview Preparation Tips

Interview preparation tips for other job seekers - I think conviction is again vey key attribute as many a times even after knowing and been aware of many things we fumble and let go opportunity of making a mark in an interview.

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Very basic one just walk through cv
Round 3 - Behavioral 

(1 Question)

  • Q1. About the work we do in restaurant
Round 4 - Behavioral 

(2 Questions)

  • Q1. Very easy not much of about yourself and all
  • Q2. Nothing very basic , hygiene standards, situation handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident learn all about restaurant operation p&l, manpower, utilities ,etc

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Brief introduction on self.
  • Q2. Work experience related
Round 3 - Case Study 

Operations, marketing, people management related

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly have a updated resume. Keep soft copies of all necessary documents. Interview panel will question you in different perspectives. Always maintain eye contact and be confident. Before facing interview kindly go through the company history and competitors sale, marketing strategy, operation.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(7 Questions)

  • Q1. Tell me something about yourself
  • Q2. Why we should hire you
  • Q3. In which position you wanted to see yourself next Five years
  • Q4. Tell me something about your family
  • Q5. Tell. Me something about your strength and weakness
  • Q6. How much salary would you expect from us
  • Q7. How would you heard about this job
Round 3 - Technical 

(2 Questions)

  • Q1. What is p&l and how it works
  • Ans. 

    P&L stands for profit and loss statement, a financial report that shows a company's revenues, expenses, and profits over a specific period of time.

    • P&L statement is a financial document that summarizes a company's revenues, costs, and expenses during a specific period.

    • It helps in evaluating the financial performance of a business and determining its profitability.

    • The statement typically includes revenue, cost of goods s...

  • Answered by AI
  • Q2. How to calculate p&l
  • Ans. 

    P&L can be calculated by subtracting total expenses from total revenue.

    • Calculate total revenue from sales

    • Calculate total expenses including food costs, labor costs, overhead, etc.

    • Subtract total expenses from total revenue to get the P&L

    • P&L = Total Revenue - Total Expenses

    • Example: Total Revenue = $10,000, Total Expenses = $8,000, P&L = $2,000

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About self Past experience Question regarding food safety
Round 3 - Behavioral 

(1 Question)

  • Q1. About myself. Past experience How will I manage to handle such a premium outlet. Knowledge about PnL

I applied via Naukri.com and was interviewed in Dec 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduce about ur self ?
  • Q2. What is PNL describe sub heads of PNL
  • Ans. 

    PNL stands for Profit and Loss statement. It is a financial statement that summarizes a company's revenues, costs, and expenses during a specific period of time.

    • PNL is used to determine a company's profitability and financial health.

    • It includes subheads such as revenue, cost of goods sold, gross profit, operating expenses, net income, and more.

    • Revenue is the total amount of money earned by the company from sales or ser...

  • Answered by AI
  • Q3. Guest problem situation handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication should be clear
Be confident

Marriott International Interview FAQs

How many rounds are there in Marriott International Guest Service Associate interview for freshers?
Marriott International interview process for freshers usually has 1 rounds. The most common rounds in the Marriott International interview process for freshers are One-on-one Round.
How to prepare for Marriott International Guest Service Associate interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Marriott International. The most common topics and skills that interviewers at Marriott International expect are Safety Training, Printing and Packaging, Quality Inspection, Cooking and Inside Sales.
What are the top questions asked in Marriott International Guest Service Associate interview for freshers?

Some of the top questions asked at the Marriott International Guest Service Associate interview for freshers -

  1. Type of sushi you k...read more
  2. Wine region you k...read more
  3. What is the process for requesting time o...read more

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Marriott International Guest Service Associate Interview Process for Freshers

based on 1 interview

Interview experience

5
  
Excellent
View more

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Marriott International Guest Service Associate Salary
based on 170 salaries
₹1 L/yr - ₹4 L/yr
At par with the average Guest Service Associate Salary in India
View more details

Marriott International Guest Service Associate Reviews and Ratings

based on 53 reviews

3.8/5

Rating in categories

3.7

Skill development

3.7

Work-life balance

3.4

Salary

4.0

Job security

3.8

Company culture

3.5

Promotions

3.3

Work satisfaction

Explore 53 Reviews and Ratings
Guest Services Associate- Front Office

Kolkata,

Mumbai

+5

0-4 Yrs

Not Disclosed

Guest Service Associate-Food & Beverage

Kolkata,

Mumbai

+5

0-1 Yrs

Not Disclosed

Guest Services Associate I

Pune

0-3 Yrs

Not Disclosed

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