1 The Indian Hotels Company Guest Service Associate Interview Questions & Answers | Complete Prep Guide 2025

The Indian Hotels Company Guest Service Associate Interview Experiences

1 interview found

Guest Service Associate Interview Questions & Answers

Anonymous

posted on 29 Jan 2025

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - HR

(1 Question)

Q1. What is your current job

Ans.

I am currently working as a customer service representative at a retail store.

Assisting customers with inquiries and purchases
Handling returns and exchanges
Providing information about products and promotions

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Interview Tips & Stories

zestyrose

works at

Infosys

Tips for getting interview call in naukri

I have 3 yoe in sap basis am currently preparing for interview. And also started to apply for jobs in naukri and indeed almost 30-45 application applied but not got even single interview call. Any tips pls😪. Lost hopes. Thanks in advance ❤

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Interview questions from similar companies

Guest Service Associate Interview Questions & Answers

Hyatt Regency

Anonymous

posted on 30 Oct 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Campus Placement and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Group Discussion

Just normal GD session.

Round 2 - HR

(1 Question)

Q1. Simple conversation.

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Round 3 - Technical

(1 Question)

Q1. With F&B manager.

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Round 4 - One-on-one

(1 Question)

Q1. With HR director.

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Guest Service Associate Interview Questions & Answers

Lemon Tree Hotels

Anonymous

posted on 21 Feb 2022

Round 1 - HR

(5 Questions)

Q1. What are your salary expectations?

Add your answer

Q2. What is your family background?

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Q3. Share details of your previous job.

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Q4. Why should we hire you?

Add your answer

Q5. Tell me about yourself.

Add your answer

Round 2 - One-on-one

Round 3 - One-on-one

Associate Interview Questions & Answers

Oberoi Group of Hotels

Anonymous

posted on 24 Feb 2022

Round 1 - One-on-one

(5 Questions)

Q1. What did you learn in your internship

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Q2. What's happening in the world , India or whats in the news

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Q3. Share a situation when you handled guest

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Q4. Tell us about the hotel where you trained

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Q5. What do you know about the Oberoi

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Round 2 - One-on-one

(1 Question)

Q1. Technical Questions department specific

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and genuine, grooming is important

Guest Service Associate Interview Questions & Answers

Oberoi Group of Hotels

Anonymous

posted on 6 Jun 2022

I applied via Walk-in and was interviewed in May 2022. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Tell me something about your self?

Add your answer

Q2. Tell me about your training?

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Interview Preparation Tips

Interview preparation tips for other job seekers - Keep positive and confident during interview and keep smiling!

Guest Service Associate Interview Questions & Answers

Oberoi Group of Hotels

Pushkin Channan

posted on 6 May 2017

I was interviewed before May 2016.

Interview Preparation Tips

Round: Group Discussion
Duration: 10 hours

Guest Service Associate Interview Questions & Answers

Radisson Hotels

Anonymous

posted on 26 Jan 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. TELL ME ABOUT YOUSELF,ABOUT YOUR FAMILY,ABOUT YOUR SPECIALIZATION

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Round 3 - One-on-one

(1 Question)

Q1. Same as 1st round of HR

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are fresher than dont hesitate to go for interview..

Guest Service Associate Interview Questions & Answers

Oberoi Group of Hotels

Anonymous

posted on 11 Sep 2020

I applied via Campus Placement and was interviewed before Sep 2019. There were 4 interview rounds.

Interview Questionnaire

7 Questions

Q1. Why the department?

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Q2. Why this field?

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Q3. Something about yourself?

Ans.

I am a dedicated and friendly individual with a passion for providing excellent customer service.

I have experience working in customer-facing roles
I am a good listener and problem-solver
I enjoy interacting with people and making their experience positive

Answered by AI

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Q4. Tell me something about the world?

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Q5. About hobbies?

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Q6. Tell me something about your working experience?

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Q7. Would you be a smart worker or a hard worker?

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Interview Preparation Tips

Interview preparation tips for other job seekers - While giving interview we need to be prominent, clear about our words and to the point. It's not always about how you speak but then it's about how is your personality, how you behave and tackle the interview.
Thankyou😊

Guest Service Associate Interview Questions & Answers

Radisson Hotels

Anonymous

posted on 29 Dec 2020

I applied via Walk-in and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire

4 Questions

Q1. Types of wine

Ans.

Types of wine include red, white, rosé, sparkling, and fortified wines.

Red wines are made from dark-colored grapes and have a rich, bold flavor. Examples include Cabernet Sauvignon and Merlot.
White wines are made from light-colored grapes and have a crisp, refreshing taste. Examples include Chardonnay and Sauvignon Blanc.
Rosé wines have a pink color and are made from a combination of red and white grapes. Examples incl...

Answered by AI

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Q2. Types of whiskey some brands, Are you capable to do 18 hours shift .

Ans.

I am familiar with various types of whiskey brands and capable of working 18-hour shifts.

I am knowledgeable about popular whiskey brands such as Jack Daniels, Jameson, and Maker's Mark.
I am also familiar with different types of whiskey such as bourbon, scotch, and rye.
Regarding the 18-hour shift, I am willing and able to work long hours and maintain a positive attitude throughout.
I understand the importance of providin...

Answered by AI

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Q3. Cold cuts, types of soup

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Q4. About yourself

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Interview Preparation Tips

Interview preparation tips for other job seekers - you must be confident and know basics of Beverage and food that's it

Senior Associate Interview Questions & Answers

Radisson Hotels

Anonymous

posted on 21 Jul 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Interview

(3 Questions)

Q1. Tell me about your experience

Add your answer

Q2. Type of services in the hospitality industry

Ans.

Services in the hospitality industry include accommodation, food and beverage, event planning, and entertainment.

Accommodation services include hotels, motels, resorts, and vacation rentals
Food and beverage services include restaurants, bars, cafes, and catering
Event planning services include organizing conferences, weddings, parties, and meetings
Entertainment services include live music, performances, tours, and recre

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Q3. How to handle the situation

Ans.

Handling the situation involves assessing the problem, identifying possible solutions, and implementing the best course of action.

Listen actively to understand the situation
Analyze the root cause of the issue
Brainstorm potential solutions
Evaluate the pros and cons of each solution
Communicate effectively with stakeholders
Implement the chosen solution with clear steps and timelines
Monitor progress and make adjustments as

Answered by AI

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Round 3 - HR

(1 Question)

Q1. Experience, current ctc, expected ctc,notice period

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The Indian Hotels Company Interview FAQs

How many rounds are there in The Indian Hotels Company Guest Service Associate interview?

The Indian Hotels Company interview process usually has 1 rounds. The most common rounds in the The Indian Hotels Company interview process are HR.

How to prepare for The Indian Hotels Company Guest Service Associate interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at The Indian Hotels Company. The most common topics and skills that interviewers at The Indian Hotels Company expect are Guest Service, Hotel Management, Housekeeping, MS Office and Front Office.

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The Indian Hotels Company Interviews By Designations

Interview Questions for Popular Designations

The Indian Hotels Company Guest Service Associate Interview Process

based on 1 interview

Interview experience

Excellent

Oberoi Group of Hotels Guest Service Associate Interview Questions

4.1

• 7 Interviews

Radisson Hotels Guest Service Associate Interview Questions

4.1

• 4 Interviews

Marriott International Guest Service Associate Interview Questions

4.2

• 2 Interviews

Vivanta by Taj Guest Service Associate Interview Questions

4.1

• 2 Interviews

ITC Guest Service Associate Interview Questions

3.9

• 1 Interview

Lemon Tree Hotels Guest Service Associate Interview Questions

4.1

• 1 Interview

Hyatt Regency Guest Service Associate Interview Questions

4.1

• 1 Interview

Crowne Plaza Guest Service Associate Interview Questions

4.0

• 1 Interview

Courtyard by Marriott Guest Service Associate Interview Questions

4.2

• 1 Interview

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The Indian Hotels Company Guest Service Associate Salary

based on 40 salaries

₹1 L/yr - ₹4.5 L/yr

At par with the average Guest Service Associate Salary in India

View more details

The Indian Hotels Company Salaries in India

Guest Service Associate 40 salaries	₹0 L/yr - ₹0 L/yr
Finance Manager 37 salaries	₹0 L/yr - ₹0 L/yr
Restaurant Manager 31 salaries	₹0 L/yr - ₹0 L/yr
Assistant Manager 30 salaries	₹0 L/yr - ₹0 L/yr
Assistant Manager Finance 16 salaries	₹0 L/yr - ₹0 L/yr