The Indian Hotels Company Trainee Interview Questions and Answers

I want to join Marriott because of its reputation for excellence in the hospitality industry and its commitment to providing exceptional guest experiences.

• Marriott is known for its high standards of service and quality

• I am impressed by Marriott's focus on guest satisfaction and personalized experiences

• The opportunity to work in a renowned global brand like Marriott is exciting

• Marriott offers great career growth and dev...read more

I want to come to Mumbai because it is a vibrant city with numerous opportunities for personal and professional growth.

• Mumbai is known as the financial capital of India, offering a wide range of job opportunities in various industries.

• The city has a diverse and multicultural environment, which would allow me to interact with people from different backgrounds and learn from their experiences.

• Mumbai is home to some of th...read more

Handling an angry customer requires active listening, empathy, and a willingness to find a solution.

• Listen actively to the customer's concerns without interrupting them

• Empathize with the customer's frustration and acknowledge their feelings

• Apologize for any inconvenience caused and take responsibility for finding a solution

• Offer a solution that meets the customer's needs and expectations

• Follow up with the customer to e

Housekeeping pertains to the management and organization of a living space to maintain cleanliness and order.

• Housekeeping involves cleaning, organizing, and maintaining a home or other living space.

• It includes tasks such as dusting, vacuuming, mopping, and laundry.

• Housekeeping also involves decluttering, tidying up, and ensuring proper storage of items.

• Regular housekeeping helps prevent the buildup of dirt, dust, and g...read more

Jaggery is a traditional non-centrifugal cane sugar consumed in many countries in Asia and Africa.

• Types of jaggery include palm jaggery, sugarcane jaggery, date palm jaggery, and coconut jaggery.

• Jaggery can also be made from sap of the Palmyra palm, sugar cane, or date palm.

• Different types of jaggery vary in color, taste, and texture based on the source of the sugar.

Butter can be extracted by churning cream until the fat separates from the liquid.

• Obtain fresh cream from milk or purchase heavy cream from the store.

• Allow the cream to come to room temperature.

• Place the cream in a jar or container and shake or use a hand mixer to churn it.

• Continue churning until the fat separates from the liquid, forming butter.

• Drain the liquid (buttermilk) from the butter and rinse the butter with co...read more