ManpowerGroup Customer Service Supervisor Interview Questions and Answers for Experienced

Q1. Asked about previous experience
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Q1. Client round , questions regarding job description,checked communication
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Q1. Self introduction, Basic logical question
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Q1. What is customer service Kpi Kra
Ans. 
Customer service KPIs and KRA are key performance indicators and key result areas used to measure and evaluate the effectiveness of customer service operations.
• Customer service KPIs are quantifiable metrics used to measure the performance of customer service operations, such as response time, customer satisfaction scores, and resolution rates.

• Customer service KRAs are specific areas of focus or goals that customer serv...read more
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Q1. Tell me about your self?
Ans. Tell about ur self in bref add ur academic details ur achievements and ur family details. Add ur short term and long term goals add ur strength and weakness end with the thanks and regards.
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Q1. What are your salary expectations?
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Q2. Share details of your previous job.
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Q3. Tell me about yourself.
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Q1. 1 Any documents related 2 Ms office related Excel sheet work related
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Q2. All documents work related
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Quantitative reasoning

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Q1. How are you ?
Ans. 
I am doing well, thank you for asking.
• I am feeling good both physically and mentally.

• I have been enjoying my work and feeling motivated.

• Overall, I am in a positive state of mind.

• I appreciate you asking about my well-being.
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