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Malomatia

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3.7

based on 65 Reviews

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Malomatia Customer Service Representative Interview Questions and Answers

Updated 10 Jan 2023

Malomatia Customer Service Representative Interview Experiences

1 interview found

Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 10 Jan 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell us about yourself and your academic background
  • Ans. I have recently completed my graduation and I am a fresher
    • Answered Anonymously
    Add your answer
  • Q2. Speak on your favourite topic for atleast 5 minutes
    • Add your answer
  • Q3. Gave me specific topic to speak
  • Ans. Spoke on that topic quite fluently
    • Answered Anonymously
    Add your answer
  • Q4. Salary expectation and future career way forward
    • Add your answer
  • Q5. Speak for 5 minutes on Maharashtra state
  • Ans. 

    Maharashtra is a state in western India known for its diverse culture, rich history, and bustling cities.

    • Maharashtra is the third-largest state in India by area and the second-most populous state.

    • It is home to the financial capital of India, Mumbai, which is also the state capital.

    • Maharashtra has a rich cultural heritage with various festivals celebrated throughout the year, such as Ganesh Chaturthi and Diwali.

    • The stat...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Although you don't know many things be confident, this is what matters.

Top trending discussions

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Salary Discussions, Hike & Promotions
1w
fathersahaab
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·
works at
AmbitionBox
New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
Got a question about Malomatia?
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Interview questions from similar companies

Customer Service Representative Interview Questions & Answers

HCLTech user image Ritik

posted on 20 Dec 2024

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Nov 2024. There were 4 interview rounds.

Round 1 - Assignment 

Essay on any topic like technology etc

Round 2 - Assignment 

Essay on any topic with atleast 250 words

Round 3 - HR 

(1 Question)

  • Q1. Know about organisation
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Some basic questions
    • Add your answer

Customer Service Representative Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 21 Aug 2024

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about urself
  • Ans. 

    I am a dedicated and empathetic customer service representative with a passion for helping others.

    • I have over 5 years of experience in customer service roles

    • I excel at problem-solving and conflict resolution

    • I am a great communicator and enjoy working in a team environment

    • Answered by AI
    Add your answer
  • Q2. Tell me about ur college days
  • Ans. 

    My college days were filled with new experiences, friendships, and academic challenges.

    • Studied hard to maintain good grades

    • Participated in extracurricular activities like debate club and volunteering

    • Made lifelong friends through dorm life and group projects

    • Balanced social life with academic responsibilities

    • Answered by AI
    Add your answer

Customer Service Representative Interview Questions & Answers

TCS user image Anonymous

posted on 28 Feb 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Useless, senseless & waste of time
    • Add your answer
  • Q2. Big waste of time even after a great interview
    • Add your answer
Round 2 - Assignment 

Cleared with ace, got great feedback from everyone

Interview Preparation Tips

Interview preparation tips for other job seekers - Never be dependent on shit firm like TCS, really had a great respect from them but after going through the interview process and listening to feedbacks from people within the organisation. Its nothing but a shit firm consuming people's blood at cheap salary. Nothing but bringing more insult to TATA.

Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.

Really wish I would've recorded the conversation.

Customer Service Representative Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 13 May 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why do you want to be a call center agent
    • View 3 more answers

Customer Service Representative Interview Questions & Answers

Accenture user image Anonymous

posted on 11 Sep 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Personal details
    • Add your answer
  • Q2. Professional experience
    • Add your answer

Customer Service Representative Interview Questions & Answers

Wipro user image Anonymous

posted on 5 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. Why do you want to join wipro?
    • Add your answer
  • Q3. What do you know about customer service representatives?
  • Ans. 

    Customer service representatives are professionals who interact with customers to provide information, handle complaints, and process orders.

    • Customer service representatives are responsible for addressing customer inquiries and resolving issues.

    • They often work in call centers, retail stores, or online platforms.

    • Good communication skills, patience, and problem-solving abilities are essential for this role.

    • Examples of ta...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fluent and clearly Pronounciate your words.

Customer Service Representative Interview Questions & Answers

Mphasis user image Anonymous

posted on 14 Feb 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Explain about yourself in a minute
  • Ans. Have a flow in communication with correct sentence framing
    • Answered Anonymously
    Add your answer

Customer Service Representative Interview Questions & Answers

Hexaware Technologies user image Anonymous

posted on 9 Oct 2023

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Written test the topic will be given by the hr
    • Add your answer
  • Q2. Tell me about your self
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Explain me about the topic that was written by you
    • Add your answer
Round 4 - One-on-one 

(2 Questions)

  • Q1. Manager round he will again ask about your self, about the job, communication skills
    • Add your answer
  • Q2. They will check you communication skill in English for non voice process also
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepare about your self first every HR or manager will ask this question where ever you go for a interview

Customer Service Representative Interview Questions & Answers

HCLTech user image Anonymous

posted on 17 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. My introduction
    • Add your answer
  • Q2. Some other questions
    • Add your answer
  • Q3. About my family
    • Add your answer
  • Q4. About some adventure
    • Add your answer
  • Q5. About my favorite trip
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be confident
More about working at Malomatia

Malomatia Interview FAQs

How many rounds are there in Malomatia Customer Service Representative interview?
Malomatia interview process usually has 2 rounds. The most common rounds in the Malomatia interview process are Resume Shortlist and One-on-one Round.
How to prepare for Malomatia Customer Service Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Malomatia. The most common topics and skills that interviewers at Malomatia expect are Customer Service, Communication Skills, csr, customer care and customer support.
What are the top questions asked in Malomatia Customer Service Representative interview?

Some of the top questions asked at the Malomatia Customer Service Representative interview -

  1. Speak for 5 minutes on Maharashtra st...read more
  2. Gave me specific topic to sp...read more

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Malomatia Customer Service Representative Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
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Malomatia Customer Service Representative Salary
based on 33 salaries
₹2.4 L/yr - ₹4 L/yr
At par with the average Customer Service Representative Salary in India
View more details

Malomatia Customer Service Representative Reviews and Ratings

based on 8 reviews

3.6/5

Rating in categories

2.4

Skill development

3.5

Work-life balance

3.6

Salary

2.6

Job security

3.6

Company culture

3.0

Promotions

3.1

Work satisfaction

Explore 8 Reviews and Ratings
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