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Kaya Skin Clinic Customer Care Executive Interview Questions and Answers

Updated 12 Oct 2024

Kaya Skin Clinic Customer Care Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Discus about previous experience
  • Ans. 

    I have 2 years of experience in customer service at a telecommunications company.

    • Handled customer inquiries via phone, email, and chat

    • Resolved billing issues and technical problems

    • Provided product information and assistance with account management

    • Received positive feedback from customers for excellent service

    • Collaborated with other departments to ensure customer satisfaction

  • Answered by AI
  • Q2. Family & education

Interview Preparation Tips

Interview preparation tips for other job seekers - Before interview know about company

Interview Questionnaire 

3 Questions

  • Q1. Confidence level check??
  • Q2. Scenario base clinic related question
  • Q3. Positive answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Full conference and proper knowledge about kaya skin clinic

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview questions from similar companies

Round 1 - HR 

(2 Questions)

  • Q1. About self and experience
  • Ans. Him self and experience for all retail.
  • Answered Anonymously
  • Q2. And qualifications and other etc.
  • Ans. Graduation and computer Skills and etc.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Him self and experience and certificate by knowledge and company growth 📈 for market
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Where the cover Areya and total team members ex company business amount
  • Q2. Total chenal handling
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What is sales ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and be confident.
Round 1 - One-on-one 

(3 Questions)

  • Q1. Academic Background- Share your academic experiences
  • Ans. 

    I have a strong academic background with degrees in business and management.

    • Bachelor's degree in Business Administration from XYZ University

    • Master's degree in Management from ABC University

    • Continued professional development through executive education programs

    • Published research papers on strategic management

    • Served as a guest lecturer at various business schools

  • Answered by AI
  • Q2. Why do you want to join this company
  • Ans. 

    I want to join this company because of its strong reputation, innovative culture, and opportunities for growth.

    • Strong reputation: The company has a proven track record of success and is highly regarded in the industry.

    • Innovative culture: The company encourages creativity and embraces new ideas, which aligns with my own approach to problem-solving.

    • Opportunities for growth: The company offers various career development p...

  • Answered by AI
  • Q3. How would you plan a product
  • Ans. 

    To plan a product, you need to conduct market research, define goals, create a roadmap, develop a prototype, test and iterate, and finally launch and market the product.

    • Conduct market research to identify customer needs and market trends

    • Define clear goals and objectives for the product

    • Create a product roadmap outlining the key milestones and timeline

    • Develop a prototype to validate the product concept

    • Test the prototype ...

  • Answered by AI
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Ans. 

    I expect a competitive salary that reflects my experience and the responsibilities of the role.

    • I am looking for a salary that is commensurate with my skills and qualifications.

    • I have researched the market rates for similar positions and expect to be compensated accordingly.

    • I am open to discussing the salary range for this role based on the overall compensation package.

    • I value fair compensation that recognizes my contri

  • Answered by AI
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Ans. 

    I was the Chief Operating Officer at XYZ Corporation, responsible for overseeing all operational aspects of the company.

    • Managed a team of 500+ employees across multiple departments

    • Developed and implemented strategic plans to improve efficiency and productivity

    • Led successful cost-cutting initiatives resulting in a 20% reduction in expenses

    • Implemented new technology systems to streamline operations and enhance customer e...

  • Answered by AI
  • Q4. Why are you looking for a change?
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Looking for a role that offers more responsibility and leadership opportunities.

    • Interested in working in a different industry to broaden my experience.

    • Seeking a company with a strong culture and values that align with my own.

    • Want to be part of a dynamic and innovative team.

    • Desire to make a bigger impact and contribute to the success of a new organization.

  • Answered by AI
  • Q5. Tell me about yourself.
  • Ans. 

    Experienced senior executive with a proven track record in leading successful teams and driving business growth.

    • Over 15 years of experience in senior leadership roles

    • Strong strategic planning and execution skills

    • Expertise in driving operational efficiency and cost optimization

    • Proven ability to build and maintain high-performing teams

    • Track record of delivering results and exceeding targets

    • Experience in leading cross-fun...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a problem solving attitude. Be humble and respond to the questions with confidence
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. What is Sales?what is PO
  • Ans. 

    Sales is the process of selling products or services to customers in exchange for money.

    • Sales involves identifying potential customers

    • Sales includes presenting products or services to customers

    • Sales requires negotiating prices and terms

    • Sales involves closing deals and generating revenue

    • Purchase Order (PO) is a document issued by a buyer to a seller indicating the type, quantity, and agreed price of products or services

  • Answered by AI
  • Q2. Introduce yourself
  • Ans. 

    I am a dedicated and experienced Customer Support Executive with a strong background in resolving customer issues and providing exceptional service.

    • Over 5 years of experience in customer support roles

    • Skilled in handling customer inquiries and complaints

    • Proficient in using CRM software to track customer interactions

    • Excellent communication and problem-solving skills

    • Received multiple awards for outstanding customer servic

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced Customer Support Executive with a strong background in resolving customer issues and providing excellent service.

    • Explain your relevant experience in customer support roles

    • Highlight your skills in problem-solving and communication

    • Mention any specific achievements or certifications in customer service

    • Discuss your approach to handling difficult customers or situations

  • Answered by AI
  • Q2. Any offer in hand
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Questions around my current role. Explained what the job would be about. Questions around the Understanding of SEO Questions Around The Understanding of copywriting
Round 3 - Assignment 

There was a blog, few instagram copies and a a simple product promotional plan to design for social media

Round 4 - HR 

(1 Question)

  • Q1. Salary discussion
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-

I applied via Referral and was interviewed in Jul 2023. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Why I leav my last job and why I want to join there company?
  • Q2. How was my experience in last company?
  • Q3. Why I want that job
  • Q4. Who was my ex employer?

Interview Preparation Tips

Interview preparation tips for other job seekers - Do select the company in which you cangive your precious time don't choose thus places for work where you can't go through there all policies an all and the payout is also good enough to satisfy you.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2023. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced Senior Executive with a proven track record in leading teams and driving business growth.

    • Over 10 years of experience in senior leadership roles

    • Successfully implemented strategic initiatives to increase revenue by 30%

    • Strong background in team management and fostering a positive work culture

    • Skilled in developing and executing business plans to achieve company goals

  • Answered by AI
Round 2 - Aptitude Test 

Reasoning and mathematics

Round 3 - One-on-one 

(2 Questions)

  • Q1. Ask details about yourself and experience
  • Q2. Opportunity and option
Round 4 - One-on-one 

(1 Question)

  • Q1. It's about candidate suitable or not

Kaya Skin Clinic Interview FAQs

How many rounds are there in Kaya Skin Clinic Customer Care Executive interview?
Kaya Skin Clinic interview process usually has 1 rounds. The most common rounds in the Kaya Skin Clinic interview process are One-on-one Round.
How to prepare for Kaya Skin Clinic Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Kaya Skin Clinic. The most common topics and skills that interviewers at Kaya Skin Clinic expect are Customer Service, Counselling, customer care, Sales and Customer Handling.
What are the top questions asked in Kaya Skin Clinic Customer Care Executive interview?

Some of the top questions asked at the Kaya Skin Clinic Customer Care Executive interview -

  1. Confidence level check...read more
  2. Scenario base clinic related questi...read more
  3. Positive ans...read more

Tell us how to improve this page.

Kaya Skin Clinic Customer Care Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Kaya Skin Clinic Customer Care Executive Salary
based on 75 salaries
₹2.2 L/yr - ₹5.8 L/yr
46% more than the average Customer Care Executive Salary in India
View more details

Kaya Skin Clinic Customer Care Executive Reviews and Ratings

based on 34 reviews

4.0/5

Rating in categories

4.3

Skill development

3.5

Work-life balance

3.9

Salary

4.2

Job security

4.0

Company culture

3.8

Promotions

3.8

Work satisfaction

Explore 34 Reviews and Ratings
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