Lotus Herbals Private Limited Customer Service Associate Interview Questions and Answers

Cosmetics are products used to enhance or alter the appearance of the face, body, or hair.

• Cosmetics include makeup, skincare products, haircare products, and fragrances.

• They are used for various purposes such as enhancing beauty, improving skin condition, and providing personal care.

• Examples of cosmetics include foundation, lipstick, moisturizer, shampoo, and perfume.

• Cosmetics can be applied topically or used for clean...read more

The first step to start makeup is to cleanse and moisturize the face.

• Start by cleansing the face to remove any dirt or impurities.

• Follow up with a moisturizer to hydrate the skin and create a smooth base for makeup application.

• Allow the moisturizer to absorb into the skin before proceeding with makeup.

• This step helps to ensure a clean and well-prepared canvas for makeup.

• Examples of cleansing products include face wash,...read more

CTM stands for Customer Transaction Management.

• CTM is a system or process used to manage and track customer transactions.

• It helps in ensuring smooth and efficient handling of customer interactions.

• CTM may involve various tools and technologies such as CRM software, ticketing systems, and communication channels.

• Examples of CTM include recording customer orders, processing payments, and resolving customer issues.

• CTM aims...read more

Primer is used before makeup to create a smooth base, extend makeup wear, and minimize the appearance of pores and fine lines.

• Primer creates a smooth canvas for makeup application.

• It helps makeup last longer by providing a barrier between the skin and makeup.

• Primer can minimize the appearance of pores and fine lines.

• It can even out skin tone and texture.

• Some primers have additional benefits like oil control or hydratio...read more