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Supermax Personal Care Customer Support Executive Interview Questions and Answers

Updated 7 Oct 2024

Supermax Personal Care Customer Support Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. What is Sales?what is PO
  • Ans. 

    Sales is the process of selling products or services to customers in exchange for money.

    • Sales involves identifying potential customers

    • Sales includes presenting products or services to customers

    • Sales requires negotiating prices and terms

    • Sales involves closing deals and generating revenue

    • Purchase Order (PO) is a document issued by a buyer to a seller indicating the type, quantity, and agreed price of products or services

  • Answered by AI
  • Q2. Introduce yourself
  • Ans. 

    I am a dedicated and experienced Customer Support Executive with a strong background in resolving customer issues and providing exceptional service.

    • Over 5 years of experience in customer support roles

    • Skilled in handling customer inquiries and complaints

    • Proficient in using CRM software to track customer interactions

    • Excellent communication and problem-solving skills

    • Received multiple awards for outstanding customer servic

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced Customer Support Executive with a strong background in resolving customer issues and providing excellent service.

    • Explain your relevant experience in customer support roles

    • Highlight your skills in problem-solving and communication

    • Mention any specific achievements or certifications in customer service

    • Discuss your approach to handling difficult customers or situations

  • Answered by AI
  • Q2. Any offer in hand

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-

I applied via Referral and was interviewed in Jul 2023. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Why I leav my last job and why I want to join there company?
  • Q2. How was my experience in last company?
  • Q3. Why I want that job
  • Q4. Who was my ex employer?

Interview Preparation Tips

Interview preparation tips for other job seekers - Do select the company in which you cangive your precious time don't choose thus places for work where you can't go through there all policies an all and the payout is also good enough to satisfy you.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Discus about previous experience
  • Ans. 

    I have 2 years of experience in customer service at a telecommunications company.

    • Handled customer inquiries via phone, email, and chat

    • Resolved billing issues and technical problems

    • Provided product information and assistance with account management

    • Received positive feedback from customers for excellent service

    • Collaborated with other departments to ensure customer satisfaction

  • Answered by AI
  • Q2. Family & education

Interview Preparation Tips

Interview preparation tips for other job seekers - Before interview know about company

Interview Questionnaire 

3 Questions

  • Q1. Confidence level check??
  • Q2. Scenario base clinic related question
  • Q3. Positive answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Full conference and proper knowledge about kaya skin clinic

Supermax Personal Care Interview FAQs

How many rounds are there in Supermax Personal Care Customer Support Executive interview?
Supermax Personal Care interview process usually has 2 rounds. The most common rounds in the Supermax Personal Care interview process are Technical and HR.

Tell us how to improve this page.

People are getting interviews through

based on 1 Supermax Personal Care interview
WalkIn
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

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