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Jindal X

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3.5

based on 1.2k Reviews

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Jindal X Inbound Process Customer Care Executive Interview Questions and Answers

Updated 7 Apr 2023

Jindal X Inbound Process Customer Care Executive Interview Experiences

1 interview found

Inbound Process Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 7 Apr 2023

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
-
Result
Not Selected

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. For all fresher . tell me about your self ? hr telll him or her this process are you comfortable that ,sit.
    • Add your answer
  • Q2. 2 nd round is client round who ask what about your hobbie, what about your strength,why we should you hire
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - i am telling you all fresher who dont speak in english fluently dont try for mnc because mnc company only for fluent speak english.

Top trending discussions

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Interview Tips & Stories
2w
mrstorm
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works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 8 Mar 2022

I appeared for an interview before Mar 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Why should we hire you?
    • Add your answer
  • Q2. What are your strengths and weaknesses?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. What is your family background?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, positive and be real

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 2 Aug 2021

I applied via Referral and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Like about myself, most of the questions actually asked to check fluency on English
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Believe on yourself

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 28 Mar 2021

I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Just introduction they asked.. They need employees
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - At the time if hiring they promise u good package.. But you'll get shock after receiving offer letter. Plus no management.. Worst company. Salary is very less

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 29 Mar 2021

Interview Questionnaire 

1 Question

  • Q1. Job responsibilities and personal info related questions? Also some customer handling queries and also some topic to discuss
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident through out the interview. interview is little bit standard. over all good experience

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 25 Aug 2021

I applied via Naukri.com and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction, few lines about memories in my life.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - interviews was very easy and recruiters are very supportive and but due to covid i received offer letter too late.

Customer Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 17 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Group discussion
    • Add your answer
  • Q2. Operational round
    • Add your answer
  • Q3. HR and salary discussion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 22 Jun 2021

I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How to deal with difficult customers?
  • Ans. 

    Dealing with difficult customers requires patience, empathy, and active listening.

    • Remain calm and professional

    • Listen actively and empathize with their concerns

    • Offer solutions and options to resolve the issue

    • Apologize for any inconvenience caused

    • If necessary, escalate the issue to a supervisor

    • Follow up with the customer to ensure their satisfaction

    • Answered by AI
    Add your answer
  • Q2. Your views on women empowerment
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, keep patience, n have a very good communication skills

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 22 Jul 2021

I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. About your last 4 days.
    • Add your answer
  • Q2. Movie you watch.share your experience.
    • Add your answer
  • Q3. Tell something about your home town
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive. They just check your english fluency

Customer Support Executive Interview Questions & Answers

Tech Mahindra user image

posted on 2 Nov 2021

I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself?
    • View 1 more answer
  • Q2. Why do you want to join?
    • View 1 more answer
  • Q3. Are you a fresher or experienced?
    • View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just give your best try to remain calm and answer confidently according to the question.
More about working at Jindal X

Jindal X Interview FAQs

How many rounds are there in Jindal X Inbound Process Customer Care Executive interview?
Jindal X interview process usually has 2 rounds. The most common rounds in the Jindal X interview process are Resume Shortlist and HR.

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Jindal X Inbound Process Customer Care Executive Interview Process

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