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Jana Small Finance Bank Assistant Manager Collections Interview Questions and Answers

Updated 27 Aug 2022

Jana Small Finance Bank Assistant Manager Collections Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Job Related & Personal details Related

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy Interview. No need to be get tension for it.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Related to prior work experience Key skills of collection How to handle portfolio
Round 3 - HR 

(1 Question)

  • Q1. Hr question is related to your prior organization your current CTC and your expected CTC Your notice period

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have experienced and know the all the key words of collection department and if you have skill to manage portfolio
If you have experienced for team handling easily you can crack interview and got selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What are your salary expectations?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Only collection planning
  • Q2. Collection planning to personal work
  • Q3. How many days waiting until in joining kotak Mahindra Bank.
Round 2 - One-on-one 

(2 Questions)

  • Q1. Collection planning
  • Q2. Collection details

Interview Preparation Tips

Topics to prepare for Kotak Mahindra Bank Collections Manager interview:
  • Payment Collection
Interview preparation tips for other job seekers - I will be thankful to kotak Mahindra Bank
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Hollyday working
  • Q2. Didn't given fuel
  • Q3. Given the location very long

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple interview
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why join this job
  • Ans. 

    I am passionate about helping individuals manage their debts and improve their financial situations.

    • Opportunity to work with a diverse range of clients and help them resolve their financial issues

    • Desire to make a positive impact on people's lives by assisting them in managing their debts effectively

    • Passion for financial management and debt collection strategies

    • Opportunity for career growth and development in the financ

  • Answered by AI
  • Q2. What work in your job
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I was interviewed before Nov 2018.

Interview Questionnaire 

4 Questions

  • Q1. Hr round ..is salary discussion round
  • Q2. Very less salary hike
  • Q3. Share ur previous experience ,how will you deal with this situation
  • Q4. How will you deal with the customer
  • Ans. 

    I will deal with customers by being empathetic, understanding, and providing solutions to their problems.

    • Listen actively to the customer's concerns and show empathy

    • Offer solutions or alternatives to resolve the issue

    • Maintain a professional and respectful attitude at all times

    • Follow up with the customer to ensure satisfaction

    • Document all interactions and resolutions for future reference

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It is a very bad company.....no job security,. politics is everywhere in this company.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. 1-Introduce your self what was your achievement and job responsibilities?
  • Ans. 

    I am an experienced Collection Officer with a proven track record of achieving targets and effectively managing job responsibilities.

    • Achievement: Consistently exceeded monthly collection targets by 20% for the past two years.

    • Job Responsibilities: Managed a portfolio of 500+ delinquent accounts, implemented effective collection strategies, and negotiated payment plans with customers.

    • Achievement: Reduced the average days...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Introduce yourself About your achievement
  • Ans. 

    I am an experienced Collection Officer with a proven track record of achieving targets and resolving customer debts.

    • Successfully reduced outstanding debts by 20% within 6 months

    • Consistently met or exceeded monthly collection targets for the past 3 years

    • Implemented new strategies to improve collection efficiency, resulting in a 15% increase in recovery rate

    • Received Employee of the Month award twice for outstanding perfo

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Dear all ,
If you once join collection roles @ ujjivan small finance Bank Ltd then forget about your next promotion job opportunity here. After long time your senior not gives you for manager vintage level job opportunity because they knows now current situation @market very difficult for them to get candidate for collection role.
Mostly those who does chamchagiri or chatugiri of cluster collection manager only they deserved for immediate promotion.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. What work needs to be done in this area
  • Q2. What will be the area of ​​work?
  • Q3. What facilities will be available along with the work?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your Experience in collection Feld.
  • Ans. I have 6 year Experience in Collection Feld.
  • Answered Anonymously
  • Q2. Share about you ?
  • Ans. My name is Mukesh Savale, I have completed my Post Graduation and I am in collection field from last 6 years and also My Experience is big company like Mahindra Finance and Bajaj Finance from Last 4 Years.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - I have Achieve my 100% Targate and also help to achieve company Gole .

Jana Small Finance Bank Interview FAQs

How many rounds are there in Jana Small Finance Bank Assistant Manager Collections interview?
Jana Small Finance Bank interview process usually has 1 rounds. The most common rounds in the Jana Small Finance Bank interview process are One-on-one Round.

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Jana Small Finance Bank Assistant Manager Collections Salary
based on 14 salaries
₹2.8 L/yr - ₹4.5 L/yr
5% less than the average Assistant Manager Collections Salary in India
View more details

Jana Small Finance Bank Assistant Manager Collections Reviews and Ratings

based on 3 reviews

3.5/5

Rating in categories

3.9

Skill development

4.0

Work-Life balance

3.9

Salary & Benefits

4.4

Job Security

3.9

Company culture

3.9

Promotions/Appraisal

3.9

Work Satisfaction

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