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iQor Global Services Interview Questions, Process, and Tips

Updated 18 Mar 2025

Top iQor Global Services Interview Questions and Answers

iQor Global Services Interview Experiences

Popular Designations

28 interviews found

Agent Interview Questions & Answers

user image Anonymous

posted on 29 Jan 2022

I applied via Walk-in and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Financial knowledge information
  • Q2. How you know about fs
  • Ans. 

    I learned about fs through my experience as a software developer.

    • I have been working as a software developer for several years

    • I have used fs module in various projects to read and write files

    • I have also read documentation and articles about fs module to improve my knowledge

    • I am familiar with the different methods and properties of fs module such as readFile, writeFile, and stat

  • Answered by AI
Round 2 - Case Study 

Have basic knowledge of credit cards ,debit ACh wire transfer

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus and good listening skills

Skills evaluated in this interview

Agent Interview Questions asked at other Companies

Q1. If you had 1 crore rupees what would you do with them?
View answer (2)
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. General questions only
  • Q2. Work experience brief
Round 2 - Assignment 

Writing skills test on Paper

Round 3 - One-on-one 

(2 Questions)

  • Q1. General questions only
  • Q2. Why switched 3 companies?
  • Ans. 

    Seeking better growth opportunities and challenges in different work environments.

    • Opportunities for career growth were limited in previous companies

    • Desire for new challenges and experiences

    • Company culture or values did not align with personal values

    • Seeking better compensation or benefits

    • Relocation or family reasons

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Stupid and over-smart Manager for the final round, beware before wasting an important whole day.

Chat Support Executive Interview Questions asked at other Companies

Q1. What important things should be followed when you are in conversation with the customers?
View answer (3)
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. About ur experience
Round 2 - One-on-one 

(1 Question)

  • Q1. Are u comfortable working with out cab.
  • Ans. 

    Yes, I am comfortable working without a cab.

    • I am comfortable using public transportation or my own vehicle to travel to work locations.

    • I am able to navigate the area efficiently and find alternative transportation options if needed.

    • I have experience working in locations where cabs are not readily available.

    • I am willing to adapt to different transportation situations to ensure I can fulfill my job duties effectively.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your salary expectations low when they ask. Or they will reject u without giving any reason.

Debt Collector Interview Questions asked at other Companies

Q1. Tell about any hoven topic for 1-2 mins.
View answer (1)
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about your self ?
  • Ans. 

    I am a dedicated and empathetic individual with a passion for helping others.

    • I have a background in customer service, where I have honed my communication and problem-solving skills.

    • I am a good listener and strive to understand the needs of customers in order to provide the best possible assistance.

    • I am detail-oriented and organized, ensuring that I can efficiently handle multiple tasks at once.

    • I am a team player and en...

  • Answered by AI
  • Q2. Job profile
Round 2 - Aptitude Test 

You need to do typing test

Interview Preparation Tips

Interview preparation tips for other job seekers - Manager will take the interview

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (42)

iQor Global Services interview questions for popular designations

 Agent

 (4)

 Senior Associate

 (2)

 Assistant Manager Administrator

 (2)

 Customer Service Representative

 (2)

 Database Admin

 (1)

 Customer Care Executive

 (1)

 Customer Support Associate

 (1)

 Senior Customer Service Agent

 (1)

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Could you provide a brief introduction about yourself?
  • Ans. 

    Experienced customer support associate with strong communication skills and a passion for helping customers.

    • Over 5 years of experience in customer support roles

    • Excellent communication skills, both written and verbal

    • Proven track record of resolving customer issues efficiently

    • Passionate about providing top-notch customer service

    • Familiar with CRM systems and ticketing platforms

  • Answered by AI
Round 2 - Assignment 

You were assigned to write an essay on a specific topic.

Interview Preparation Tips

Interview preparation tips for other job seekers - Consider going to iQor only if there are no other options available; otherwise, you may regret your decision to join later.

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (33)
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Sep 2024, where I was asked the following questions.

  • Q1. Tell me about yourself
  • Q2. What is cSat
  • Ans. 

    cSat, or customer satisfaction, measures how products or services meet customer expectations.

    • cSat is typically measured through surveys asking customers to rate their satisfaction.

    • A common scale used is 1-5 or 1-10, where higher scores indicate greater satisfaction.

    • For example, a company may ask, 'How satisfied are you with our service?'

    • cSat scores help businesses identify areas for improvement and enhance customer loy...

  • Answered by AI
  • Q3. Whybyou want to join

Senior Associate Interview Questions asked at other Companies

Q1. On an average, how many invoices can you process in a day?
View answer (11)

Jobs at iQor Global Services

View all
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About your self
Round 2 - Salary discussion 

(1 Question)

  • Q1. About job discription
Round 3 - HR 

(1 Question)

  • Q1. About the rules of the company

Spanish Language Executive Interview Questions asked at other Companies

Q1. What do you know about Credit Card?
View answer (1)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Mobile hardware jio phone
  • Q2. Mobile software jio phone
  • Q3. Mobile hardware and software
Round 3 - Technical 

(2 Questions)

  • Q1. Power CPU change
  • Q2. QC fass handset okay

Interview Preparation Tips

Interview preparation tips for other job seekers - Please sharing the my job

Mobile Technician Interview Questions asked at other Companies

Q1. What technologies have you worked with, specifically in software or hardware?
View answer (1)

Team Lead Interview Questions & Answers

user image Anonymous

posted on 8 Apr 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. More about handling team situation

Interview Preparation Tips

Interview preparation tips for other job seekers - Management is not professional, they prefer more on personal relations top of professional relations.
Do un-fair practices and manipulate clients with FT data

Team Lead Interview Questions asked at other Companies

Q1. write a java program to get maxing profit by buying and selling a share from a given set of values (they will change the question after you give solution, like if consider buying only once and selling once they will say to buying multiple t... read more
View answer (3)
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
No response

I applied via Approached by Company and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Where are you from
  • Q2. What is your favourite passtime
  • Q3. Why do you want to join iqor.
  • Q4. What you did last Sunday
  • Q5. Tell me something about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't waste your time applying for jobs in iqor. They don't value candidates and don't give feedback even. The manager of recruitment in Noida is I'll mannered and behaves very badly like we are servant to the person.

Senior Customer Service Agent Interview Questions asked at other Companies

Q1. why paypal and why customer support
View answer (1)
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Job roles and responsibilities of last job
  • Q2. What is your strengths and weaknesses

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Collection Agent Interview Questions asked at other Companies

Q1. What is different between credit card and debit card
View answer (1)

iQor Global Services Interview FAQs

How many rounds are there in iQor Global Services interview?
iQor Global Services interview process usually has 2-3 rounds. The most common rounds in the iQor Global Services interview process are HR, One-on-one Round and Technical.
How to prepare for iQor Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iQor Global Services. The most common topics and skills that interviewers at iQor Global Services expect are Customer Service, Data Analysis, Workforce Management, international bpo and International Voice Process.
What are the top questions asked in iQor Global Services interview?

Some of the top questions asked at the iQor Global Services interview -

  1. Solder wire ratio and temperature of iron,basic tools used in rewo...read more
  2. How you know about...read more
  3. Overall experience expectation sett...read more
How long is the iQor Global Services interview process?

The duration of iQor Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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iQor Global Services Interview Process

based on 29 interviews

Interview experience

3.3
  
Average
View more
Join iQor Global Services Delivering an outstanding omnichannel customer experience.

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iQor Global Services Reviews and Ratings

based on 889 reviews

3.4/5

Rating in categories

3.1

Skill development

3.3

Work-life balance

3.3

Salary

2.9

Job security

3.3

Company culture

2.9

Promotions

3.2

Work satisfaction

Explore 889 Reviews and Ratings
Director Operations

Noida

8-12 Yrs

Not Disclosed

Mega Hiring For International Voice|| Noida || Salary 40k in hand

Noida,

Greater Noida

+1

1-5 Yrs

₹ 2.5-5.5 LPA

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