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iQor Global Services Agent Interview Questions and Answers
iQor Global Services Agent Interview Experiences
4 interviews found
Anonymous
(1 Question)
- Q1. Overall experience expectation setting
- Ans.
Expectations should be set realistically based on the overall experience of the individual.
Set clear and achievable goals for the experience
Communicate openly about potential challenges or limitations
Provide support and resources to help meet expectations
(1 Question)
- Q1. Overall skills evaluation
Interview Preparation Tips
Anmol Mishra
(2 Questions)
- Q1. Tell me about your self
- Q2. Brief introduction
Selected
I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.
(1 Question)
- Q1. Can you provide a self-introduction?
(1 Question)
- Q1. Why do you want to join a BPO?
I applied via Walk-in and was interviewed before Jan 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Financial knowledge information
- Q2. How you know about fs
- Ans.
I learned about fs through my experience as a software developer.
I have been working as a software developer for several years
I have used fs module in various projects to read and write files
I have also read documentation and articles about fs module to improve my knowledge
I am familiar with the different methods and properties of fs module such as readFile, writeFile, and stat
Have basic knowledge of credit cards ,debit ACh wire transfer
Interview Preparation Tips
Skills evaluated in this interview
iQor Global Services interview questions for designations
Agent Jobs at iQor Global Services
Top trending discussions
Interview questions from similar companies
(1 Question)
- Q1. Being confident
(1 Question)
- Q1. About yourself hobbies studies and why bpo
It's typing and listing test
Selected
I applied via Approached by Company and was interviewed in Jul 2023. There were 4 interview rounds.
(1 Question)
- Q1. 1. Brief introduction 2. How was your day
1. Jumble words
2. Listening round
(1 Question)
- Q1. 1. Introduction 2. About your weekend 3. Description of pictures
(1 Question)
- Q1. Why the call center industry?
Selected
I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 5 interview rounds.
(1 Question)
- Q1. Introduction and topic
Havor and versent aptitude test
(1 Question)
- Q1. Operation manager round
Versent and langua aptitude test
I applied via Referral and was interviewed in Aug 2023. There were 4 interview rounds.
(1 Question)
- Q1. Q1.. Tell me about yourself? Q2. What was your last job and what you learned from the role you were carrying out? Q3. What you did last day? Tell in details
There were some common reasoning MCQs for checking presence of mind and quick decision making.
(4 Questions)
- Q1. Q1. Tell me about yourself? Q2. Why you want to work with us? Q3. What is your favorite hobby and why? Q4. Why you like to play cricket and who's your idle in cricket? And why? Q5. Tell us about your ...
- Q2. Are you comfortable with rotational shifts?
- Q3. Are you ok with calling and chat process
- Ans.
Yes, I am comfortable with both calling and chat processes.
I have experience in customer service roles that involve calling and chatting with clients.
I am proficient in communication skills and can adapt to different communication channels.
I am comfortable using chat platforms and phone systems for communication.
I understand the importance of clear and effective communication in customer interactions.
- Q4. When you will join?
Interview Preparation Tips
Tip 2.. You must only add the content in your resume about which you can talk for 2 to 5 minutes else practice to talk about what you mentioned.
Tip 3. Don't mention any technical terminology which you are not familiar with.
Tip4. Keep it short and simple.
Selected
I was interviewed in Oct 2023.
(5 Questions)
- Q1. Introduction Daily routine Favourite person Favourite movement Previous job related Company related
- Q2. Introduction Family background How to maintain shift
- Q3. Favourite movement
- Q4. Experience related
- Q5. Introduction Daily routine
- Ans.
My daily routine involves waking up early, exercising, working, spending time with family, and winding down before bed.
Wake up early to start the day
Exercise in the morning for physical and mental health
Work on tasks and projects throughout the day
Spend quality time with family and loved ones in the evening
Wind down before bed with a relaxing activity like reading or meditation
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iQor Global Services Agent Reviews and Ratings
based on 29 reviews
Rating in categories
|
Senior Agent
161
salaries
|  ₹2.7 L/yr - ₹5 L/yr |
|
Senior Executive
107
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| ₹2.6 L/yr - ₹5.6 L/yr |
|
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104
salaries
| ₹2 L/yr - ₹4.2 L/yr |
|
Charge Back Analyst
81
salaries
| ₹2.2 L/yr - ₹4.5 L/yr |
|
Repair Engineer
58
salaries
| ₹1.2 L/yr - ₹4 L/yr |
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