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Infosys Wfm Real Time Analyst Interview Questions and Answers
Infosys Wfm Real Time Analyst Interview Experiences
1 interview found
Anonymous
(2 Questions)
- Q1. RTA metrix product knowledge
- Q2. Scheduling tools
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I applied via Recruitment Consulltant and was interviewed before Nov 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Prwvious Working background
- Q2. Job descriptions work
Interview Preparation Tips
Real Time Management Associate Interview Questions & Answers
TCS
Kusu Lokesh Reddy
posted on 22 Dec 2024
I applied via Company Website and was interviewed in Nov 2024. There were 2 interview rounds.
I am a newcomer
,as a new comer this is crucial time in my life
(3 Questions)
- Q1. What was your expected salary for the position?
- Ans.
I am looking for a competitive salary that reflects my skills and experience in the industry.
Research the average salary range for Real Time Management Associates in the industry
Consider your level of experience and qualifications when determining your expected salary
Be prepared to negotiate based on the company's offer and benefits package
- Q2. What is the full form of TCS?
- Ans.
TCS stands for Tata Consultancy Services.
TCS stands for Tata Consultancy Services
It is a multinational IT services and consulting company based in India
TCS is one of the largest Indian companies by market capitalization
It provides services in areas such as software development, infrastructure management, and business process outsourcing
- Q3. How much money did you accepted for month
- Ans.
I accepted $3,000 per month for the position.
Accepted $3,000 monthly salary
Negotiated salary based on experience and qualifications
Selected
I applied via Job Portal and was interviewed before Jan 2024. There was 1 interview round.
(2 Questions)
- Q1. What kind of operation you are performing in your current role
- Q2. How many team members are aligned under your span.
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Mar 2023. There were 4 interview rounds.
General aptitude test
Group discussions with general topics
(1 Question)
- Q1. Salary discussion
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Aug 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Something about yourself
- Q2. Work experience
(2 Questions)
- Q1. Process related
- Q2. Experience related
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed before Apr 2023. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself ?
(2 Questions)
- Q1. Tell me about yourself
- Q2. How do you manage bench in your organisation?
Selected
I applied via Recruitment Consulltant and was interviewed before Jul 2022. There were 3 interview rounds.
(1 Question)
- Q1. Previous Job Responsibilities
(1 Question)
- Q1. What do you know about scheduling and forecasting
- Ans.
Scheduling and forecasting are essential components of workforce management, involving planning and optimizing employee schedules based on predicted demand.
Scheduling involves creating and managing employee work schedules to ensure adequate coverage during peak times.
Forecasting involves predicting future demand for products or services to determine staffing needs.
Both scheduling and forecasting require analyzing histo...
I applied via Recruitment Consulltant and was interviewed before Nov 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Prwvious Working background
- Q2. Job descriptions work
Interview Preparation Tips
I applied via Walk-in and was interviewed before Oct 2019. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. If Servise Level goes down, what would be the reason behind.
- Ans.
Service Level may go down due to various reasons.
Insufficient staffing or resources
High call volume or increased workload
Technical issues or system failures
Ineffective scheduling or forecasting
Agent absenteeism or attrition
Inadequate training or skill gaps
Poor call handling or longer handle times
Unexpected events or emergencies
Lack of prioritization or focus on service level goals
Interview Preparation Tips
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