Infosys BPM Interview Questions, Process, and Tips

Verbal and basic mathematics

Q1. Accounts knowledge like journal entry
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Q1. Bio and basic questions of accounts
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Aptitude contains mathematical analysis, Reasoning, and English Grammar....Go with Basics it will help you

Q1. What is Insurance?
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Insurance is a contract that provides financial protection or reimbursement against losses from unforeseen events.
• Insurance is a form of risk management used to hedge against the risk of a contingent or uncertain loss.

• Policyholders pay premiums to an insurance company in exchange for coverage and protection.

• Common types of insurance include health, life, auto, home, and travel insurance.

• Insurance helps individuals and ...read more
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Q2. Insurance life cycle
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Q1. Salary discussion
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Q2. Self introduction
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About accounting basics

Q1. About previous work experience
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Q2. What accurals, prepaid, differs, Invoice and credit note Sap t codes Excel formulas
Ans. 
Answering questions related to accounting concepts and software
• Accruals are expenses incurred but not yet paid, while prepaids are payments made in advance for future expenses

• Differed revenue is revenue received but not yet earned, while invoice is a bill for goods or services provided

• Credit note is a document issued to reduce the amount owed by a customer

• SAP T-codes are transaction codes used in SAP software to perfor...read more
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Scenario based case study

Q1. Accounting principles, challenges and solutions
Ans. 
Understanding accounting principles, challenges, and solutions is crucial for effective financial management.
• Accounting principles are the guidelines and rules that govern the preparation of financial statements.

• Challenges in accounting include keeping up with changing regulations, managing complex transactions, and ensuring accuracy in financial reporting.

• Solutions to accounting challenges may involve implementing rob...read more
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Q1. Salary Discussion
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Q1. Tell me something about you self
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Q1. Basic arithmetic questions - finding percentages, fractions, currency conversions, etc.
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Q1. Take me through your resume.
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Q2. Why do you want to switch jobs?
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Q1. What are the contents of a confidentiality agreement?
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A confidentiality agreement typically includes the parties involved, the information to be kept confidential, the duration of confidentiality, and any exceptions.
• Parties involved in the agreement (e.g. employer and employee)

• Description of the confidential information

• Duration of confidentiality (e.g. during employment and for a certain period after)

• Exceptions to confidentiality (e.g. information already in the public do
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Q2. Explain the CLM process.
Ans. 
CLM process refers to Contract Lifecycle Management process which involves managing contracts from initiation to execution.
• Involves drafting, negotiating, executing, and managing contracts

• Includes tracking key milestones, deadlines, and obligations

• Ensures compliance with terms and conditions

• Utilizes software tools for efficient management

• Example: Using CLM software to automate contract creation and approval processes
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Q3. How do you abstract content from a contract?
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To abstract content from a contract, one must carefully review and summarize key terms, obligations, rights, and responsibilities.
• Read the contract thoroughly to understand the scope and purpose of the agreement

• Identify key terms, obligations, rights, and responsibilities outlined in the contract

• Summarize the main points in a clear and concise manner

• Use headings, bullet points, or tables to organize the information for...read more
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Q1. Salary negotiations.
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Q2. Expected date of joining.
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