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ICICI Bank Branch Sales Manager (Bsm) - Branch Banking Interview Questions and Answers

Updated 16 Nov 2020

ICICI Bank Branch Sales Manager (Bsm) - Branch Banking Interview Experiences

1 interview found

I applied via Recruitment Consultant and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

41 Questions

  • Q1. What is your branch GL
  • Q2. 300cr
  • Q3. What is your team strength
  • Q4. Total experience 10 years
  • Q5. Total sales experience
  • Q6. 8years
  • Q7. Opraranal knowdge
  • Q8. 2years
  • Q9. Can you tell me what type manege your team members
  • Q10. Manage my team members professionaly
  • Q11. Can you visit in customer in your team members
  • Ans. 

    Yes, visiting customers is an important part of my role as a Branch Sales Manager.

    • Visiting customers helps to build relationships and trust

    • It allows me to understand their needs and provide personalized solutions

    • It also helps to identify potential sales opportunities

    • I would ensure that visits are scheduled in advance and are conducted in a professional manner

    • I would also provide feedback and coaching to team members on

  • Answered by AI
  • Q12. Yes . Daily 6 to 7 customer visit our team members
  • Q13. Can tell you self sourced in sides
  • Q14. Yes I do self sourced monthly cross sale's and other products sale's
  • Q15. One customer tell I opened a savings account but I have not a single CHQ not available
  • Q16. No I can't open in cash in our current organisation
  • Q17. Can tell me customer have not address proof you should be open in savings account
  • Q18. Can't open Savings account
  • Q19. One customer is walking in branch and he I opened a current account xyz proprietor fram
  • Q20. Yes open but 1st priority I visited address then I tell open us not opened
  • Q21. Customer have no address proof can open Savings account
  • Q22. No I can't open
  • Q23. You visit some area customer I want opened a trust but itr not available
  • Q24. I can't open trust account
  • Q25. Can you you updated your sales report your reporting authority
  • Q26. Can tell send daily mis send your team members
  • Q27. Can you you visit one address but flex board is not available can you open current account
  • Q28. Can't opened
  • Q29. Kindly tell what types sale's campaign in marketing
  • Ans. 

    Sales campaigns in marketing can be of various types depending on the target audience and objectives.

    • Product launch campaigns

    • Seasonal campaigns

    • Email marketing campaigns

    • Social media campaigns

    • In-store promotions

    • Referral campaigns

    • Direct mail campaigns

    • Telemarketing campaigns

  • Answered by AI
  • Q30. Banking relationship regarding
  • Q31. Team members are happy in your behaviour
  • Q32. Last promotion years
  • Q33. What is hobby
  • Q34. Watching cricket match
  • Q35. What is wickness
  • Q36. Trusted in person early
  • Q37. What is family members
  • Q38. Home town
  • Q39. Odisha
  • Q40. What is your father occupation
  • Q41. Cultivation

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Interview questions from similar companies

I applied via Indeed and was interviewed before Jul 2021. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

ON SALES in details

Round 3 - One-on-one 

(1 Question)

  • Q1. Technique and thinking of customers
  • Ans. 

    Understanding customer behavior and preferences to provide personalized solutions.

    • Use data analytics to identify patterns in customer behavior

    • Conduct surveys and gather feedback to understand customer preferences

    • Train staff to actively listen to customers and provide tailored solutions

    • Stay up-to-date with industry trends and innovations to anticipate customer needs

    • Offer personalized promotions and rewards to build cust

  • Answered by AI
Round 4 - One-on-one 

(1 Question)

  • Q1. ON rxperience of product sales
Round 5 - HR 

(1 Question)

  • Q1. Details of salary and other hr issues
Round 6 - Technical 

(1 Question)

  • Q1. On related to proposed job

Interview Preparation Tips

Interview preparation tips for other job seekers - very practical and honest in delivering the answers

Interview Questionnaire 

3 Questions

  • Q1. Related for my role
  • Q2. Related banking
  • Q3. Related to Team handing

Interview Preparation Tips

Interview preparation tips for other job seekers - I would like talk concern person
Kindly shares the hr numbers or e mail id
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is the expected GDP of India? Ans-India's economic growth is expected to accelerate to 6.7 per cent in the second half (H2) of the fiscal year, bringing the full-year 2024-25 GDP growth to 6.4 per cen...
  • Q2. 2) Tell me the process of deceased claim in without nominee case? claim process in without nominee case Ans- We will process deceased claim.in the favor of regal hire in the case of absence of nomination.
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me the process of deceased claim in without nominee case? claim process in without nominee case
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2024. There were 5 interview rounds.

Round 1 - Case Study 

Cash tally and current account and savings account

Round 2 - HR 

(2 Questions)

  • Q1. Customer care executive
  • Q2. Busences developments
Round 3 - Aptitude Test 

Accounting cash tally

Round 4 - Group Discussion 

Marketing development

Round 5 - Technical 

(2 Questions)

  • Q1. Customer referral campaign
  • Q2. Customer canvas details
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Why are you looking for a change
  • Q3. How was your experience with previous employer
Round 2 - HR 

(1 Question)

  • Q1. Detailed analysis of roles and responsibilities of previous employer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Discussed about roles and responsibility with previous employer
  • Q2. Discussed about what is current employer looking for
Round 4 - Aptitude Test 

4 rounds of MCQ asked with combination of general science, english, reasoning and situation based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Always try to prepare yourself before going for any interview
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About myself work experience?
  • Q2. What is the best opportunity of your opinion?
  • Ans. 

    The best opportunity in my opinion is to leverage technology to streamline operations and improve customer experience.

    • Implementing a new CRM system to better track customer interactions and improve communication

    • Introducing online banking services to make it easier for customers to manage their accounts remotely

    • Utilizing data analytics to identify trends and opportunities for growth

    • Investing in employee training and dev

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. What is the CTC CAN YOU PROVIDE
  • Ans. 

    The CTC provided will depend on the candidate's experience, qualifications, and negotiation skills.

    • CTC (Cost to Company) is the total amount of money a company will spend on an employee in a year, including salary, bonuses, benefits, etc.

    • CTC can vary based on factors such as experience, qualifications, industry standards, and negotiation skills.

    • Candidates can negotiate their CTC during the job offer stage to ensure the...

  • Answered by AI
  • Q2. Work Role Rm relationship
  • Q3. Ctc required for Assessments what is the producy
  • Ans. 

    The CTC required for assessments is the total cost to company needed to conduct the assessments and evaluate the product.

    • CTC stands for Cost to Company, which includes all expenses related to the assessments such as materials, personnel, and facilities.

    • The CTC required for assessments may vary depending on the complexity and scope of the assessments.

    • It is important to budget and plan for the CTC required for assessment

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Na
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Circular based questions
Round 2 - One-on-one 

(1 Question)

  • Q1. Business figures related questions
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Where are i live in
  • Q2. What is my experience and what I do on that time
  • Q3. She take a spellings test
Round 2 - ASM 

(3 Questions)

  • Q1. Where are I live in?
  • Q2. What is my last job experience?
  • Ans. 

    I worked as a Customer Service Representative at a retail bank.

    • Assisted customers with account inquiries and transactions

    • Promoted bank products and services to customers

    • Handled customer complaints and resolved issues

    • Processed loan applications and account openings

  • Answered by AI
  • Q3. Which location is comfort for me

Interview Preparation Tips

Topics to prepare for State Bank of India Branch Relationship Executive interview:
  • Spelling
Interview preparation tips for other job seekers - If you love to sell so please come here and enhance your selling skills.

ICICI Bank Interview FAQs

What are the top questions asked in ICICI Bank Branch Sales Manager (Bsm) - Branch Banking interview?

Some of the top questions asked at the ICICI Bank Branch Sales Manager (Bsm) - Branch Banking interview -

  1. Kindly tell what types sale's campaign in market...read more
  2. Can you visit in customer in your team memb...read more
  3. Can you you visit one address but flex board is not available can you open curr...read more

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ICICI Bank Branch Sales Manager (Bsm) - Branch Banking Reviews and Ratings

based on 5 reviews

3.9/5

Rating in categories

4.1

Skill development

3.9

Work-Life balance

4.2

Salary & Benefits

4.0

Job Security

4.0

Company culture

4.0

Promotions/Appraisal

4.2

Work Satisfaction

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