ICICI Bank Interview Questions, Process, and Tips

Q1. Can you tell me about yourself in brief
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Q2. Do you enjoy interacting with customers and resolving their issues?
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Q3. Describe the types of commercial banks.
Ans. 
Commercial banks are financial institutions that offer services such as accepting deposits, providing loans, and offering basic financial products.
• Commercial banks provide services to individuals, businesses, and government entities.

• They accept deposits from customers, which can include savings accounts, checking accounts, and certificates of deposit.

• Commercial banks also offer loans to customers, including personal lo...read more
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Q1. What is the credit
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Credit is the ability to borrow money or obtain goods or services before payment, based on the trust that payment will be made in the future.
• Credit is a financial arrangement where a borrower receives something of value now and agrees to repay the lender at a later date.

• It allows individuals and businesses to make purchases or investments without having to pay the full amount upfront.

• Credit can come in various forms su...read more
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Q2. How many types of credit card use
Ans. 
There are several types of credit cards available, each with different features and benefits.
• Types of credit cards include rewards cards, cashback cards, travel cards, secured cards, and business cards.

• Each type of credit card offers different perks and benefits to suit different needs and preferences.

• Some examples of popular credit card issuers include Visa, Mastercard, American Express, and Discover.
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Q3. What is the bank
Ans. 
A bank is a financial institution that accepts deposits from the public and creates credit.
• Provides various financial services such as loans, mortgages, and investment accounts

• Facilitates transactions such as deposits, withdrawals, and transfers

• Issues credit cards and offers online banking services
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Candidate. Work and beehive how solved customer s

Q1. How you will cross sell the products
Ans. 
I will cross sell the products by understanding the customer's needs, offering tailored solutions, and building strong relationships.
• Identify customer needs through active listening and asking probing questions

• Recommend products that align with the customer's needs and goals

• Educate customers on the benefits of additional products or services

• Leverage existing relationships to introduce new products or services

• Follow up ...read more
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Q2. What is the expected salary
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Q1. What do you know about loan how will you sell what is mean by credit and debit card what are the difference of debit card and credit card
Ans. 
Loans are financial products where a lender provides funds to a borrower, who agrees to repay the loan with interest. Credit cards allow users to borrow money up to a certain limit, while debit cards are linked to a bank account and use the cardholder's own funds.
• Loans involve borrowing money from a lender and repaying it with interest over time.

• Credit cards allow users to make purchases on credit, up to a certain limi...read more
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Q2. Different about the products
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