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ICICI Bank Interview Questions, Process, and Tips

Updated 11 Mar 2025

Top ICICI Bank Interview Questions and Answers

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2.4k interviews found

Office Clerk Interview Questions & Answers

user image Anonymous

posted on 30 Oct 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Can you tell me about yourself in brief
  • Q2. Do you enjoy interacting with customers and resolving their issues?
  • Q3. Describe the types of commercial banks.
  • Ans. 

    Commercial banks are financial institutions that offer services such as accepting deposits, providing loans, and offering basic financial products.

    • Commercial banks provide services to individuals, businesses, and government entities.

    • They accept deposits from customers, which can include savings accounts, checking accounts, and certificates of deposit.

    • Commercial banks also offer loans to customers, including personal lo...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for ICICI Bank Office Clerk interview:
  • Banking
Interview preparation tips for other job seekers - Opportunity given to all job seekers to work your bank ...

Office Clerk Interview Questions asked at other Companies

Q1. if compney not give slary in pendamic sitution what u do with compney
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. What is the credit
  • Ans. 

    Credit is the ability to borrow money or obtain goods or services before payment, based on the trust that payment will be made in the future.

    • Credit is a financial arrangement where a borrower receives something of value now and agrees to repay the lender at a later date.

    • It allows individuals and businesses to make purchases or investments without having to pay the full amount upfront.

    • Credit can come in various forms su...

  • Answered by AI
  • Q2. How many types of credit card use
  • Ans. 

    There are several types of credit cards available, each with different features and benefits.

    • Types of credit cards include rewards cards, cashback cards, travel cards, secured cards, and business cards.

    • Each type of credit card offers different perks and benefits to suit different needs and preferences.

    • Some examples of popular credit card issuers include Visa, Mastercard, American Express, and Discover.

  • Answered by AI
  • Q3. What is the bank
  • Ans. 

    A bank is a financial institution that accepts deposits from the public and creates credit.

    • Provides various financial services such as loans, mortgages, and investment accounts

    • Facilitates transactions such as deposits, withdrawals, and transfers

    • Issues credit cards and offers online banking services

  • Answered by AI
Round 2 - Case Study 

Candidate. Work and beehive how solved customer s

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. How you will cross sell the products
  • Ans. 

    I will cross sell the products by understanding the customer's needs, offering tailored solutions, and building strong relationships.

    • Identify customer needs through active listening and asking probing questions

    • Recommend products that align with the customer's needs and goals

    • Educate customers on the benefits of additional products or services

    • Leverage existing relationships to introduce new products or services

    • Follow up ...

  • Answered by AI
  • Q2. What is the expected salary

Top ICICI Bank Relationship Manager Interview Questions and Answers

Q1. How will you market banking products ? Are you willing to work at the ground level ? What are the challenges of marketing at ground level ? How different is it from other kinds of marketing? What did you learn in mba with respect to marketi... read more
View answer (47)

Relationship Manager Interview Questions asked at other Companies

Q1. How will you market banking products ? Are you willing to work at the ground level ? What are the challenges of marketing at ground level ? How different is it from other kinds of marketing? What did you learn in mba with respect to marketi... read more
View answer (47)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Icici career portal and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What do you know about loan how will you sell what is mean by credit and debit card what are the difference of debit card and credit card
  • Ans. 

    Loans are financial products where a lender provides funds to a borrower, who agrees to repay the loan with interest. Credit cards allow users to borrow money up to a certain limit, while debit cards are linked to a bank account and use the cardholder's own funds.

    • Loans involve borrowing money from a lender and repaying it with interest over time.

    • Credit cards allow users to make purchases on credit, up to a certain limi...

  • Answered by AI
  • Q2. Different about the products

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident what you known about the product you can tell that before can you research about the banking things

Top ICICI Bank Relationship Manager Interview Questions and Answers

Q1. How will you market banking products ? Are you willing to work at the ground level ? What are the challenges of marketing at ground level ? How different is it from other kinds of marketing? What did you learn in mba with respect to marketi... read more
View answer (47)

Relationship Manager Interview Questions asked at other Companies

Q1. How will you market banking products ? Are you willing to work at the ground level ? What are the challenges of marketing at ground level ? How different is it from other kinds of marketing? What did you learn in mba with respect to marketi... read more
View answer (47)

ICICI Bank interview questions for popular designations

 Relationship Manager

 (292)

 Deputy Manager

 (197)

 Assistant Manager

 (115)

 Phone Banking Officer

 (82)

 Credit Manager

 (72)

 Branch Manager

 (44)

 Senior Officer

 (41)

 Sales Officer

 (36)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. 1) self introduction? 2) describe about your job role that you applied for? 3) describe about your city in ( Hindi) language? 4) are you comfortable with this job description? 5) do you have any questions...
  • Q2. Name Place Education Skills Experience Hobbies
  • Ans. 

    My name is Sarah, I am from New York. I have a Bachelor's degree in Finance. I have strong communication skills, experience in customer service, and enjoy reading in my free time.

    • Name: Sarah

    • Place: New York

    • Education: Bachelor's degree in Finance

    • Skills: Strong communication skills

    • Experience: Customer service experience

    • Hobbies: Reading

  • Answered by AI
  • Q3. Tell about your city

Interview Preparation Tips

Topics to prepare for ICICI Bank Phone Banking Officer interview:
  • Search on Google
Interview preparation tips for other job seekers - For me ..... interview was good
But u have to prepare for that because they can also ask you in deeply manner....

Top ICICI Bank Phone Banking Officer Interview Questions and Answers

Q1. What is your knowledge in phone banking in bank
View answer (32)

Phone Banking Officer Interview Questions asked at other Companies

Q1. What is your knowledge in phone banking in bank
View answer (32)

Get interview-ready with Top ICICI Bank Interview Questions

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Account related kyc related 

(2 Questions)

  • Q1. What are the KYC-related documents required for verification?
  • Q2. What is customer profiling?

Transaction Processing Analyst Interview Questions asked at other Companies

Q1. why do you want to join db? what is correspondent banking? what is investment banking?
View answer (1)

Jobs at ICICI Bank

View all
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. I am sharing my experience
Round 3 - One-on-one 

(2 Questions)

  • Q1. My experience details
  • Q2. I was 2.5 years experience in ICICI
Round 4 - Assignment 

Business development

Round 5 - Technical 

(1 Question)

  • Q1. Customer service
Round 6 - Group Discussion 

How to handle the banking

Top ICICI Bank Relationship Manager Interview Questions and Answers

Q1. How will you market banking products ? Are you willing to work at the ground level ? What are the challenges of marketing at ground level ? How different is it from other kinds of marketing? What did you learn in mba with respect to marketi... read more
View answer (47)

Relationship Manager Interview Questions asked at other Companies

Q1. How will you market banking products ? Are you willing to work at the ground level ? What are the challenges of marketing at ground level ? How different is it from other kinds of marketing? What did you learn in mba with respect to marketi... read more
View answer (47)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. At first asking about myself
  • Q2. HR was asking about my previous work experience
  • Q3. What we do in sales and how to do?
  • Ans. 

    Sales involves identifying and meeting customer needs through product or service offerings.

    • Understand customer needs and preferences

    • Communicate product benefits effectively

    • Build relationships with customers

    • Negotiate and close deals

    • Provide excellent customer service

    • Analyze sales data to identify trends and opportunities

  • Answered by AI
  • Q4. What is repossession? what is the process of repossession?
  • Ans. 

    Repossession is the legal process of taking back property from a borrower who has not met the terms of their loan agreement.

    • Repossession typically occurs when a borrower fails to make payments on a loan secured by the property, such as a car or house.

    • The lender or creditor can take possession of the property to recover the amount owed.

    • The process of repossession varies depending on the type of property and the laws of ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Need good manners, good talking attitude, dressing sense, everything need to say straight and truth

Top ICICI Bank Deputy Manager Interview Questions and Answers

Q1. What are the important ratios you will check to sanction a loan to a business having a turnover of 15 crores?
View answer (18)

Deputy Manager Interview Questions asked at other Companies

Q1. 1.WHAT IS SPECIAL OF UR HOME TOWN 2.Who is Main compitetor with us and which products...3.what is main business in your area and its functions...4 Previous comoany achevements 5.Your strengts and weakness.
View answer (69)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Personal Detail
  • Q2. Trade Related queries

Interview Preparation Tips

Interview preparation tips for other job seekers - Basis Knowledge for role applied

Top ICICI Bank Deputy Manager Interview Questions and Answers

Q1. What are the important ratios you will check to sanction a loan to a business having a turnover of 15 crores?
View answer (18)

Deputy Manager Interview Questions asked at other Companies

Q1. 1.WHAT IS SPECIAL OF UR HOME TOWN 2.Who is Main compitetor with us and which products...3.what is main business in your area and its functions...4 Previous comoany achevements 5.Your strengts and weakness.
View answer (69)

Sales Manager Interview Questions & Answers

user image Anonymous

posted on 11 Oct 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell about yourself
  • Q2. My ask you about your previous Experience
Round 3 - One-on-one 

(2 Questions)

  • Q1. Are your comfortable with field job
  • Q2. May ask you about relocation

Top ICICI Bank Sales Manager Interview Questions and Answers

Q1. In case of default of loans how are you going to recover the same from the customer?
View answer (1)

Sales Manager Interview Questions asked at other Companies

Q1. If you're in Cold areas like Kashmir or Himachal Pradesh. & You have to sell an AC which is having only Cold option. How would you do that?
View answer (17)

ICICI Bank Interview FAQs

How many rounds are there in ICICI Bank interview?
ICICI Bank interview process usually has 2-3 rounds. The most common rounds in the ICICI Bank interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for ICICI Bank interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ICICI Bank. The most common topics and skills that interviewers at ICICI Bank expect are Relationship Management, Sales, Banking, Working Capital and Portfolio Management.
What are the top questions asked in ICICI Bank interview?

Some of the top questions asked at the ICICI Bank interview -

  1. How will you market banking products ? Are you willing to work at the ground le...read more
  2. What are the most important ratios to analyse the balance sheet and profit loss...read more
  3. What are the important ratios you will check to sanction a loan to a business h...read more
How long is the ICICI Bank interview process?

The duration of ICICI Bank interview process can vary, but typically it takes about less than 2 weeks to complete.

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ICICI Bank Interview Process

based on 2.4k interviews

Interview experience

4.3
  
Good
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ICICI Bank Reviews and Ratings

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4.0/5

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