ICICI Bank
Carnot Technologies Interview Questions and Answers
Q1. In case of default of loans how are you going to recover the same from the customer?
We will follow a systematic approach to recover the defaulted loans from the customer.
We will first try to contact the customer and understand the reason for default.
We will offer them flexible repayment options and negotiate a new payment plan.
If the customer is unresponsive or unwilling to cooperate, we will take legal action.
We may also consider selling the collateral or assets provided as security for the loan.
We will maintain regular communication with the customer throu...read more
Q2. How do handle irate customer ? What are your strengths?
I handle irate customers by actively listening to their concerns and finding a solution that meets their needs.
Remain calm and professional
Listen actively to the customer's concerns
Empathize with the customer's situation
Apologize for any inconvenience caused
Offer a solution that meets the customer's needs
Follow up with the customer to ensure their satisfaction
Q3. How would you manage and engage channels?
I would manage and engage channels by building strong relationships, providing support and training, and setting clear expectations.
Regular communication with channels to understand their needs and challenges
Providing resources and training to help channels sell effectively
Setting clear expectations for performance and providing incentives for meeting or exceeding goals
Building strong relationships through regular check-ins and face-to-face meetings
Collaborating with channels...read more
Q4. How much achive your targets, about market relationships
I consistently exceed my targets by building strong market relationships through networking, communication, and understanding customer needs.
I prioritize building and maintaining relationships with key clients and stakeholders
I actively listen to customer feedback and adjust sales strategies accordingly
I regularly attend industry events and conferences to expand my network
I collaborate with marketing and product teams to ensure alignment with market trends
I utilize CRM tools ...read more
Q5. What do you know about icici bank
ICICI Bank is a leading private sector bank in India, offering a wide range of financial products and services.
ICICI Bank is one of the largest banks in India.
It was founded in 1994 and is headquartered in Mumbai.
The bank offers various banking and financial services such as savings accounts, loans, credit cards, and insurance.
ICICI Bank has a strong presence in retail banking as well as corporate and investment banking.
It has a network of branches and ATMs across India and a...read more
Q6. Way of sourcing of new business
New business is sourced through various channels including referrals, cold calling, networking events, and online marketing.
Referrals from existing clients or partners
Cold calling potential clients
Attending networking events and conferences
Online marketing through social media and email campaigns
Partnering with complementary businesses
Utilizing lead generation tools and databases
Q7. Proven Track Record in sales
Yes
I have a proven track record in sales, consistently exceeding targets and achieving high sales volumes.
I have successfully managed a sales team and implemented effective sales strategies.
I have built strong relationships with clients and consistently delivered exceptional customer service.
I have a strong understanding of the sales process and have consistently closed deals.
I have received multiple awards and recognition for my sales achievements.
More about working at ICICI Bank
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