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ICICI Bank

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Carnot Technologies Interview Questions and Answers

Updated 6 Apr 2024
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Q1. In case of default of loans how are you going to recover the same from the customer?

Ans.

We will follow a systematic approach to recover the defaulted loans from the customer.

  • We will first try to contact the customer and understand the reason for default.

  • We will offer them flexible repayment options and negotiate a new payment plan.

  • If the customer is unresponsive or unwilling to cooperate, we will take legal action.

  • We may also consider selling the collateral or assets provided as security for the loan.

  • We will maintain regular communication with the customer throu...read more

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Q2. How do handle irate customer ? What are your strengths?

Ans.

I handle irate customers by actively listening to their concerns and finding a solution that meets their needs.

  • Remain calm and professional

  • Listen actively to the customer's concerns

  • Empathize with the customer's situation

  • Apologize for any inconvenience caused

  • Offer a solution that meets the customer's needs

  • Follow up with the customer to ensure their satisfaction

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Q3. How would you manage and engage channels?

Ans.

I would manage and engage channels by building strong relationships, providing support and training, and setting clear expectations.

  • Regular communication with channels to understand their needs and challenges

  • Providing resources and training to help channels sell effectively

  • Setting clear expectations for performance and providing incentives for meeting or exceeding goals

  • Building strong relationships through regular check-ins and face-to-face meetings

  • Collaborating with channels...read more

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Q4. How much achive your targets, about market relationships

Ans.

I consistently exceed my targets by building strong market relationships through networking, communication, and understanding customer needs.

  • I prioritize building and maintaining relationships with key clients and stakeholders

  • I actively listen to customer feedback and adjust sales strategies accordingly

  • I regularly attend industry events and conferences to expand my network

  • I collaborate with marketing and product teams to ensure alignment with market trends

  • I utilize CRM tools ...read more

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Q5. What do you know about icici bank

Ans.

ICICI Bank is a leading private sector bank in India, offering a wide range of financial products and services.

  • ICICI Bank is one of the largest banks in India.

  • It was founded in 1994 and is headquartered in Mumbai.

  • The bank offers various banking and financial services such as savings accounts, loans, credit cards, and insurance.

  • ICICI Bank has a strong presence in retail banking as well as corporate and investment banking.

  • It has a network of branches and ATMs across India and a...read more

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Q6. Way of sourcing of new business

Ans.

New business is sourced through various channels including referrals, cold calling, networking events, and online marketing.

  • Referrals from existing clients or partners

  • Cold calling potential clients

  • Attending networking events and conferences

  • Online marketing through social media and email campaigns

  • Partnering with complementary businesses

  • Utilizing lead generation tools and databases

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Q7. Proven Track Record in sales

Ans.

Yes

  • I have a proven track record in sales, consistently exceeding targets and achieving high sales volumes.

  • I have successfully managed a sales team and implemented effective sales strategies.

  • I have built strong relationships with clients and consistently delivered exceptional customer service.

  • I have a strong understanding of the sales process and have consistently closed deals.

  • I have received multiple awards and recognition for my sales achievements.

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Interview Process at Carnot Technologies

based on 32 interviews
3 Interview rounds
Resume Shortlist Round
HR Round
One-on-one Round
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